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Customer Service Operations Assistant Jobs in Austin, TX

Albertsons

Service Operations Manager

Austin, TX · On-site

Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$46K - $50K/yr

... Customer Service Assistant to join our team in Austin, TX. This role is ideal for someone who ... You will be a key contributor to ensuring smooth operations and efficient resolution of inquiries.

Tag360

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Tag360

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Level Up Sourcing LLC

Be Seen First

Customer Service Assistant

Round Rock, TX · On-site

$17/hr

Perform computer‐based tasks including data entry, tracking, and documentation * Assist with ... Great phone communication and customer service skills * Ability to communicate effectively with ...

Modalways

Customer Service Representative

Austin, TX · On-site

$18 - $28/hr

About the Role Modalways is seeking a motivated and professional Customer Service Representative for immediate hire to support client communication and service operations. This role focuses on ...

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Customer Service Operations Assistant information

See Austin, TX salary details

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How much do customer service operations assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service operations assistant in Austin, TX is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What does a customer service operations assistant get paid?

The average salary for a customer service operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What are the most commonly searched types of Customer Service Operations jobs in Austin, TX?

The most popular types of Customer Service Operations jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Service Operations Assistant jobs?

Cities near Austin, TX with the most Customer Service Operations Assistant job openings:

Customer Service Operations Assistant jobs near you

Operations Assistant

Aurora Energy Research

Austin, TX • On-site

Full-time

Posted 12 days ago

Key responsibilities

  • Coordinate all aspects relating to the smooth running of the premise and facilities of the Austin HQ.

  • Manage daily office operations, including supply inventory, mail/package handling, and equipment upkeep.

  • Support vendor management, facilities needs, and operational support, including responding to employee requests and resolving maintenance issues.

Job description

Operations Assistant
Department: Core - Business Infrastructure & Operations
Employment Type: Permanent - Full Time
Location: Austin, USA
Reporting To: BIO Manager, North America
Description
We are seeking a highly organized, proactive, and adaptable Operations Assistant to manage the day-to-day operations of our Austin office. Reporting into the Business Infrastructure & Operations (BIO) team, this role will be responsible for ensuring a functional, welcoming, and engaging environment for employees and visitors. The Operations Assistant will support vendor management, facilities needs, and operational support. The ideal candidate thrives in a fast-growing company, balancing attention to detail with excellent communication and problem-solving skills.
Key Responsibilities
  • Coordinate all aspects relating to the smooth running of the premise and facilities of the Austin HQ, under the direction of the Office Coordinator, BIO Manager, and/or the Regional Director
  • Meet and greet clients and visitors to the office, ensure prior clearance and routing (including use of the Receptionist visitor management kiosk) of such parties in accordance with Company policies
  • Manage daily office operations, including supply inventory, kitchen restocking, mail/package handling, and equipment upkeep
  • Help to oversee Operations ticketing system and Teams channels, responding promptly to employee requests and prioritizing effectively
  • Maintain a secure and safe environment by monitoring visitor access and issuing visitor badges in accordance with company policies
  • Identify and help to resolve facilities & workplace maintenance issues through the Company Portal or the use of third-party service providers
  • Proactively manage office procurement, kitchen supplies, and catering to ensure staff needs are met

Additional Tasks:
  • Manage and cultivate relationships with our suppliers, on-site property management team, TRS building team, and service providers
  • Assist BIO Manager in planning and reporting on yearly or quarterly budget for local office activities and purchasing
  • Assist the BIO Coordinator with planning & execution of all internal staff social events, offsites and holiday dinners and parties
  • Understand, implement, and educate team on correct practices for operational tasks and processes, working closely with the BIO Coordinator / BIO Manager or central teams where appropriate (e.g., expense policy, booking travel, meeting room use)
  • Creating and managing Company Purchase Orders (POs), handling vendor invoices, and end-of-month credit card reconciliation
  • Collaborate closely with various departments to support administrative needs and facilitate seamless communication within the organization

What we are looking for
  • Minimum of 2 years of experience in administrative support, facilities coordinator, office operations, hospitality, workplace services, or a related field
  • Team player with strong interpersonal skills, positive attitude and the ability to build effective relationships at all levels
  • Excellent coordination, time management and organizational skills; excellent communication skills; strong attention to detail
  • Must be proactive - a self-starter, comfortable using their initiative and working autonomously, able to troubleshoot and problem-solve
  • Evidence of having a passion for working with people and working beyond the confines of the job description
  • Experience creating and managing purchase orders, invoices, supplier records, or other procurement-related processes
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams

We strongly encourage women and candidates from diverse backgrounds to apply. There is evidence that people from under-represented groups may be less likely to apply unless they meet virtually every selection criterion. We urge candidates who meet at least some of the criteria to consider applying, especially if you are passionate about climate, energy, economics, data analytics, software, strategy, or consulting - there's a role that'll fit you at Aurora.
What we offer
  • A fun, informal, collaborative and international work culture
  • A competitive salary and benefits package
  • Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals
  • A brand-new office space in the vibrant and culturally rich East Austin area
  • Access to the Aurora Academy, our training program offering a range of opportunities to develop your skills

The Company is committed to the principle that no employee or job applicant shall receive unfavorable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
The successful candidate would start as soon as possible. We will review applications as they are received.

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