ZipRecruiter

Log In

1

Customer Service Operations Assistant Jobs in Austin, TX

Chicken Express

Customer Service - Kyle

Kyle, TX · On-site

$16.50 - $22.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Ace Hardware

Customer Service I

Canyon Lake, TX · On-site

$13.50 - $18.50/hr

Proficient as a backup cashier, as needed. * Assist customers with sales and service within all ... Obtain certification for operation of forklift and as required, other materials handling equipment ...

Ace Hardware

Customer Service I

Canyon Lake, TX · On-site

$13.50 - $18.50/hr

Proficient as a backup cashier, as needed. * Assist customers with sales and service within all ... Obtain certification for operation of forklift and as required, other materials handling equipment ...

Alphabe Insight

Customer Service Representative

Austin, TX · On-site

$52K - $56K/yr

We empower organizations through strategic execution, streamlined operations, and exceptional ... Provide clear, professional, and courteous customer support via phone and email. * Assist customers ...

previous page

Showing results 41-60

All JobsCustomer Service Operations JobsCustomer Service Operations Assistant JobsCustomer Service Operations Assistant Jobs in Austin, TX

Customer Service Operations Assistant information

See Austin, TX salary details

$10

$19

$30

How much do customer service operations assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service operations assistant in Austin, TX is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What does a customer service operations assistant do?

A customer service operations assistant supports the customer service team by handling inquiries, processing orders, managing customer accounts, and ensuring smooth communication between customers and the company. They often use customer relationship management (CRM) software and may assist with training or administrative tasks to improve service efficiency.
What are the most commonly searched types of Customer Service Operations jobs in Austin, TX? The most popular types of Customer Service Operations jobs in Austin, TX are:
What cities near Austin, TX are hiring for Customer Service Operations Assistant jobs? Cities near Austin, TX with the most Customer Service Operations Assistant job openings:
Customer Service Operations Assistant jobs near you

Customer Service Lead

TechOp Solutions International

Austin, TX • On-site

Full-time

Re-posted 3 days ago

Job description

TechOp Solutions International is looking for a Lead Customer Service Representative to provide day-to-day leadership and oversight of a team supporting federal financial operations and payroll customer service functions. The Lead CSR will ensure quality, productivity, and compliance with contractual requirements while serving as the first point of contact for operational issues and staff guidance. This individual will work closely with program management to maintain high levels of customer satisfaction and operational performance.

Duties:

    • Provide daily leadership, guidance, and oversight to Customer Service Representatives.
    • Monitor workload distribution and ensure timely completion of customer inquiries.
    • Perform quality assurance reviews and provide coaching and feedback to team members.
    • Ensure compliance with established policies, procedures, and performance standards.
    • Assist with onboarding, training, and mentoring new employees.
    • Track team performance metrics and support continuous process improvement initiatives.
    • Perform limited CSR call and email handling
    • Support management with reporting, scheduling, and operational coordination as required.
    • Performs additional duties as assigned
    • Escalate complex customer issues and operational concerns to program management.

Requirements

· High school diploma or equivalent required; Associates preferred

· Minimum of three (3) years of experience in customer service or help desk operations.

· 4 years of overall experience (for Associates) or 6 years (for HS)

· At least one (1) year of supervisory, lead, or team coordination experience.

· Familiarity with customer service systems, operational processes, and compliance requirements.

· Strong leadership, communication, and organizational skills.

· Ability to coach team members while maintaining a collaborative and customer-focused environment.

· Proficiency with Microsoft Office Suite.

· Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.