ABI Document Support Services, Inc. seeks a Manager of Customer Service to oversee daily operational workflow, ensuring client needs are handled timely and professionally in line with laws and ...
New
ABI Document Support Services, Inc. seeks a Manager of Customer Service to oversee daily operational workflow, ensuring client needs are handled timely and professionally in line with laws and ...
New
The Client Solutions Manager leads the team supporting the full Customer Service function for Encon ... Five or more years of customer service, inside sales, sales operations, technical customer support ...
The Client Solutions Manager leads the team supporting the full Customer Service function for Encon ... Five or more years of customer service, inside sales, sales operations, technical customer support ...
The Client Solutions Manager leads the team supporting the full Customer Service function for Encon ... Five or more years of customer service, inside sales, sales operations, technical customer support ...
The Client Solutions Manager leads the team supporting the full Customer Service function for Encon ... Five or more years of customer service, inside sales, sales operations, technical customer support ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager drives a customer-first culture while ensuring compliance with company policies, safety standards, and operational expectations. Key Responsibilities Leadership & Team ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager drives a customer-first culture while ensuring compliance with company policies, safety standards, and operational expectations. Key Responsibilities Leadership & Team ...
Service Operations Manager
Flower Mound, TX · On-site
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
Service Operations Manager
Flower Mound, TX · On-site
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
This position ensures exceptional customer experiences, operational efficiency, compliance with ... The Service Operations Manager leads front-end teams and administrative personnel while supporting ...
This position ensures exceptional customer experiences, operational efficiency, compliance with ... The Service Operations Manager leads front-end teams and administrative personnel while supporting ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
Service Operations Manager
Austin, TX · On-site
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
Service Operations Manager
Grand Prairie, TX · On-site
The Service Operations Manager is responsible for directing and coordinating all front-end ... Customer Experience * Ensure exceptional customer service standards are consistently delivered.
Service Operations Manager
Grand Prairie, TX · On-site
The Service Operations Manager is responsible for directing and coordinating all front-end ... Customer Experience * Ensure exceptional customer service standards are consistently delivered.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$65K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$65K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$132K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$132K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
The Service Operations Manager leads front-end and administrative teams, ensures operational ... Customer Experience * Lead all customer service initiatives to ensure an exceptional shopping ...
Service Operations Manager
Flower Mound, TX · On-site
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
Service Operations Manager
Flower Mound, TX · On-site
This position drives exceptional customer experiences, operational efficiency, labor productivity, financial performance, and compliance with company standards. The Service Operations Manager serves ...
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$132K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Customer Service - Operations Manager, Customer Experience
Dallas, TX · On-site
$132K/yr
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Service Operations Manager
Grand Prairie, TX · On-site
The Service Operations Manager is responsible for directing and coordinating all front-end ... Customer Experience * Ensure exceptional customer service standards are consistently delivered.
Service Operations Manager
Grand Prairie, TX · On-site
The Service Operations Manager is responsible for directing and coordinating all front-end ... Customer Experience * Ensure exceptional customer service standards are consistently delivered.
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
Operations Manager Positions have the responsibility for establishing safety policies, procedures ... Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
This role oversees customer service, cashier operations, service desk functions, staffing, scheduling, training, and operational execution. The Service Operations Manager drives customer satisfaction ...
This role oversees customer service, cashier operations, service desk functions, staffing, scheduling, training, and operational execution. The Service Operations Manager drives customer satisfaction ...
Success in this role requires a blend of leadership, operational expertise, customer relationship management, and the ability to thrive in a fastpaced, technical service environment. Key ...
Success in this role requires a blend of leadership, operational expertise, customer relationship management, and the ability to thrive in a fastpaced, technical service environment. Key ...
Customer Service Operations Manager information
See Texas salary details
$41.5K - $49.2K
3% of jobs
$49.2K - $56.9K
0% of jobs
$56.9K - $64.6K
3% of jobs
$64.6K - $72.3K
2% of jobs
$72.3K - $80K
2% of jobs
$80K - $87.7K
3% of jobs
$87.7K - $95.4K
1% of jobs
$95.4K - $103.1K
1% of jobs
$103.1K - $110.8K
0% of jobs
$110.8K - $118.5K
1% of jobs
$119.3K is the 25th percentile. Wages below this are outliers.
$118.5K - $126.2K
83% of jobs
$41.5K
$115.2K
$126.2K
How much do customer service operations manager jobs pay per year?
As of Jul 29, 2026, the average yearly pay for customer service operations manager in Texas is $115,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,800.00 and $124,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Service Operations Manager, and why are they important?
To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.
What is a customer service operations manager?
A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They develop policies, analyze performance metrics, and coordinate with other departments to improve service quality, often using tools like CRM software. Strong leadership, communication skills, and experience in customer service are essential for this role.
What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?
| Aspect | Customer Service Operations Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plus | Usually requires a high school diploma or associate degree; experience in customer service is essential |
| Work Environment | Oversees multiple teams or departments, strategic planning, and process improvement | Manages daily team operations, handles escalations, and ensures customer satisfaction |
| Employer & Industry Usage | Common in large organizations across retail, telecom, and service industries | Found in various industries, often in call centers or customer support teams |
The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.
How much should an operations manager get paid?
The salary for a Customer Service Operations Manager typically ranges from $60,000 to $110,000 annually, depending on experience, location, and company size. Factors such as industry certifications, leadership skills, and familiarity with customer service tools can influence compensation levels.
What is the highest paying job in customer service?
The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.
What are some common challenges faced by Customer Service Operations Managers, and how can they be addressed?
Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.
What is the minimum salary of an operations manager?
The minimum salary for a Customer Service Operations Manager varies by location and experience but typically starts around $50,000 to $70,000 annually. Entry-level positions or those in smaller companies may offer lower salaries, while experienced managers in larger organizations can earn significantly more. Salary also depends on industry, certifications, and the complexity of operations managed.
What cities in Texas are hiring for Customer Service Operations Manager jobs? Cities in Texas with the most Customer Service Operations Manager job openings:
Full-time
Posted yesterday
Job description
ABI Document Support Services, Inc. seeks a Manager of Customer Service to oversee daily operational workflow, ensuring client needs are handled timely and professionally in line with laws and company policies. The role uses analytics to identify improvements and reports recommendations to the supervisory team for implementation. The position monitors development of department heads and staff, reporting to the Sr. #J-18808-Ljbffr
About ABI Document Support Services
Sourced by ZipRecruiter
Industry
Securities, commodity contracts, and financial investments
Company size
201 - 500 Employees
Headquarters location
Springfield, MO, US
Year founded
1981