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Customer Service Operations Manager Jobs in Texas

Sagent LLC

Manager Field Service Operations

Coppell, TX · On-site

SUMMARY OF JOB FUNCTIONS The Manager Field Service Operations is responsible for the end-to-end ... Drive adherence to customer SLAs and internal service delivery standards. * Develop and implement ...

Insperity

Airport Operations Manager DFW Airport

Dallas, TX · On-site

$80K - $85K/yr

We're counting on you to maximize terminal and customer service performance by providing proactive ... Airport Service Operations Manager 's Responsibilities * Act as a primary point of contact for all ...

Albertsons

Service Operations Assistant

Austin, TX

Step in to lead in absence of the Service Operations Manager when needed Qualifications * Previous cashier or front-end experience preferred * Strong customer service and problem-solving skills

New

Burlington

Operations Service Manager

San Antonio, TX

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ...

Burlington

Operations Service Manager

Houston, TX

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... A Day in the Life Lead the Customer Service and Cashier teams, driving compliance to company ...

Albertsons

Service Operations Assistant

Austin, TX · On-site

Step in to lead in absence of the Service Operations Manager when needed Qualifications * Previous cashier or front-end experience preferred * Strong customer service and problem-solving skills

New

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All JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Texas

Customer Service Operations Manager information

See Texas salary details

$41.5K

$115.2K

$126.2K

How much do customer service operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for customer service operations manager in Texas is $115,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,800.00 and $124,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is a customer service operations manager?

A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They often analyze performance metrics, implement policies, and coordinate with other departments to improve service quality and customer satisfaction. Strong leadership, communication skills, and familiarity with customer service tools are essential for this role.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

How much should an operations manager get paid?

The salary for a Customer Service Operations Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Factors such as team size, company size, and required skills like process improvement or CRM tools can influence compensation levels.

What is the highest paying job in customer service?

The highest paying roles in customer service often include Customer Service Director, Customer Experience Executive, or Customer Service Operations Manager in large organizations, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and knowledge of customer management tools and strategies.

What are some common challenges faced by Customer Service Operations Managers, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Service Operations Manager varies by location and experience but typically starts around $50,000 to $70,000 annually. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers in larger organizations can earn significantly more.
What cities in Texas are hiring for Customer Service Operations Manager jobs? Cities in Texas with the most Customer Service Operations Manager job openings:
Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Texas as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $115,225 per year, or $55.4 per hour.
Customer Service & Operations Coordinator

Customer Service & Operations Coordinator

Air Liquide

Houston, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Air Liquide rating

7.3

Company rating: 7.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

61st of 91 rated chemical manufacturers

Job description

R10094131 Customer Service & Operations Coordinator (Open)

Location:

Houston, TX (HO) - Bulk cryo logistics - Maritime

The Innovation and Development Division (IDD) drives the innovation strategy for the Hubs and Operations, and contributes to the Group's transformation. It is responsible for imagining, developing and incubating new solutions until they are brought to market, particularly when it comes to offers with a high technological content (including digital and IT). IDD gathers more than 3,000 employees from 70 nationalities at 60 sites.

How will you CONTRIBUTE and GROW? The core duties of this position involve overseeing logistics, certifications, purchase orders, and customer requests across the North America region.
This role strives to maintain high service standards and ensure customer satisfaction in alignment with Air Liquide's established procedures and policies.At Air Liquide, we RESPECT, HONOR and VALUE diversity. Air Liquide is Hiring for a Customer Service & Operations Coordinator - Houston, TX. We are looking for you !

  • Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

  • Support for Parents:We offer up to 14-week paid child birth benefits to support growing families.

  • Future Security:401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

  • Early Access: Your benefits start after just 30 days of employment ( Day 1 for Air Liquide) / Your benefits start after just 1 day of employment

Recruiter: Deondre Taylor | Deondre.Taylor@Airliquide.com| (302) 277-2429

  • First point of contact with clients and global Business Development Managers

  • Providing quotation to meet customer requests & Process sales orders

  • Assist with all business operational activities, certification of assets, and working with local Airgas filling facilities to ensure assets are filled and mobilized to offshore standards, including but not limited to IMCA & BS12021

  • Provide excellent service and maintain good relations with all customers

  • Participate in team meetings as required, including UK and Regional for all Offshore Energies activities

  • Manage logistics to meet customer requirements and assist in the creation of freight related documentation

  • Source quotes from freight companies to ensure competitive offers are received

  • Participate in continuous improvement initiatives as required

  • Maintain accurate records for all invoices, payments and customer documentation

  • Assist with the month end process, ensuring procurement costs are accounted for in the ERP system.

  • Participate in month end process and ensure month end billing is completed on time

  • Participate in credit collection process along with the credit control department

  • Provide support as per business needs

__________________Are you a MATCH? Required Qualifications:
  • At least 3 years experience Logistics, Supply Chain, or Business

  • Team player

  • Task oriented and focused on delivering results

  • Strong time management skills & ability to manage competing priorities in a fast paced environment

  • Confident with the operation of Google Office applications

  • Comfortable working independently and as part of a small established team

  • Residency in Houston is preferred, with willingness travel in the Houston metropolitan area

Preferred Qualifications:

  • Degree in Logistics, Supply Chain, or Business

  • Excellent communication skills Spanish Bilingual a plus

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.


We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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