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Customer Service Operations Associate Jobs in Columbus, OH

Ollie's

Customer Service Associate

Newark, OH

$13.25 - $18.50/hr

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Penske

Customer Service Associate

Groveport, OH · On-site

$22/hr

Penske Logistics is passionate about people, and currently has an opening for a Customer Service ... With operations in North America, South America, Europe and Asia, Penske and its associates help ...

Penske

Customer Service Associate

Obetz, OH · On-site

$22/hr

With operations in North America, South America, Europe and Asia, Penske and its associates help ... Qualifications: 2 years of general office experience required 1 year of customer service experience ...

Penske

Customer Service Associate

Groveport, OH · On-site

$22/hr

With operations in North America, South America, Europe and Asia, Penske and its associates help ... Qualifications: 2 years of general office experience required 1 year of customer service experience ...

Penske

Customer Service Associate

Groveport, OH · On-site

$22/hr

... for a Customer Service Associate. Apply your solid communication and problem solving skills to ... operations with passing out orders to be picked and document time out/in, picker's name and piece ...

Big Lots

Customer Service Associate

Grove City, OH · On-site

$13.50 - $18.75/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Roses Discount Stores

Customer Service Associate

Columbus, OH · On-site

$13.50 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

VALUE CITY FURNITURE

Customer Service Associate

Columbus, OH

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

Sephora

Operations Associate - Part Time

Columbus, OH

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

VALUE CITY FURNITURE

Customer Service Associate

Columbus, OH

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

Dollar Tree

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Columbus, OH

Customer Service Operations Associate information

See Columbus, OH salary details

$9

$24

$48

How much do customer service operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service operations associate in Columbus, OH is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.49 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are popular job titles related to Customer Service Operations Associate jobs in Columbus, OH?

For Customer Service Operations Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Columbus, OH look for?

The top searched job categories for Customer Service Operations Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Customer Service Operations Associate jobs?

Cities near Columbus, OH with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,651 per year, or $24.8 per hour.

Customer Service Associate

Ollie's

Newark, OH

$13.25 - $18.50/hr

Part-time

Re-posted 1 hour ago

Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Primary Responsibilities:

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
  • Support Ollie’s Army and other donation programs year-round. 
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain the store appearance aand complete additional responsibilities as assigned.

    Qualifications:

    • High School diploma or equivalent preferred
    • 6 months of prior retail experience preferred
    • Ability to work evenings, weekends, and holidays on a regular basis
    • A positive attitude and team player who wants to engage and serve customers

    Physical Requirements:

    • Ability to lift and carry up to 50 pounds.
    • Ability to push and pull up to 35 pounds.
    • Ability to stand for extended periods and work in a safe manner.

    Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

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