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Customer Service Operations Associate Jobs in Columbus, OH

Lifestylecommunities

Operations Associate

Columbus, OH · On-site

Operations Associate Location : Columbus, OH, Nashville, TN Department : Lifestyle Property ... Previous work experience in residential property management, administrative, or customer service is ...

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Customer Service Operations Associate information

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$9

$24

$48

How much do customer service operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service operations associate in Columbus, OH is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are popular job titles related to Customer Service Operations Associate jobs in Columbus, OH?

For Customer Service Operations Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Columbus, OH look for?

The top searched job categories for Customer Service Operations Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Customer Service Operations Associate jobs?

Cities near Columbus, OH with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,651 per year, or $24.8 per hour.

Customer Support / CSR / Operations Support in Columbus, OH 43219

Amicis Global

Columbus, OH • On-site

$19/hr

Contractor

Re-posted 24 days ago

Job description

Title: Customer Support / CSR / Operations Support
Location: Columbus, OH 43219
Duration: 06 - 12 Months
Pay Rate: $19.00/- on W2
 
 
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Roles and Responsibilities:
The Shareworks Services & Operations Associate is responsible for account maintenance, disbursements, transfers, and research for the Brokerage @ Work business. Associates are responsible for various functions in Operations which could include reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc. Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in the Service Center or other Operations teams.
 
 
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