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Customer Service Operations Associate Jobs in Nevada

Brewer Global

Operations Associate

Las Vegas, NV · On-site

$18/hr

We are searching for an Operations Associate to provide onsite customer service for an immersive experience on the Las Vegas Strip. This position is contract-to-hire and pays $18 per hour.

JCPenney

Operations Associate - Meadowood S/C

Reno, NV · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

Carmax

Business Operations Associate

Las Vegas, NV

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Henderson, NV · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Henderson, NV · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

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Customer Service Operations Associate information

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are the most commonly searched types of Customer Service Operations jobs in Nevada?

The most popular types of Customer Service Operations jobs in Nevada are:

What are popular job titles related to Customer Service Operations Associate jobs in Nevada?

For Customer Service Operations Associate jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Nevada look for?

The top searched job categories for Customer Service Operations Associate jobs in Nevada are:

What cities in Nevada are hiring for Customer Service Operations Associate jobs?

Cities in Nevada with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Operations Specialist

Sierra Executive Solutions Inc

Reno, NV • On-site

$90K/yr

Other

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Sierra Executive Solutions, Inc. (SES) is a 3rd party search recruiting agency sourcing talent for an Investment client's Client Service Operations Associate position. Client company will be hiring 2 professionals in this role to support the investments and administration of this ultra-high net worth family office managing over $9 billion in assets. This is an on-site role in Reno with flexibility but is not formally remote nor hybrid. Local Northern Nevada candidates will be given preference for interview.


Our employer client Investment Firm provides investment advice and family office services to a select group of ultra-wealthy clients. The organization was founded in 2011 in San Francisco by a group of senior Goldman Sachs executives.


Job Description:

Seeking 2 full-time Client Service professionals with strong operational background to join our client's firm. This role combines client service and operational responsibilities, including supporting portfolio activity, cash management, account onboarding and maintenance, custodian relationships, and various firmwide projects. The ideal candidate will bring exceptional attention to detail, energy, strong problem-solving and organizational skills, and the ability to thrive in a dynamic, fast-paced client advisory team environment.


Please note: The dress code is typically business suits for all employees; preferred attire but not required. This employer has an office atmosphere that is best described as a polished professional environment and more formal--- which is typical of financial services, legal offices, investment and trust companies.


Key Responsibilities:

  • Coordinate cash movements, trade settlements, and account reconciliations across client portfolios.
  • Manage account onboarding and offboarding documentation, ensuring accurate setup and custodian coordination.
  • Support daily portfolio activity reconciliation and trade settlement processes.
  • Collaborate with CPAs to facilitate tax document requests and assist with annual tax package preparation.
  • Serve as an internal resource for systems, workflows, and process efficiency.
  • Partner with various members of the firm on special client and internal projects.
  • Maintain custodian and service provider portals, including troubleshooting access and login issues.
  • Monitor and oversee daily work items and action requests from custodians.


Qualifications:

  • Bachelor’s degree is required.
  • Minimum 2 years of experience in back-office administrative financial service operations.
  • Applicable industry experience preferred in banking, legal office; and ideally from an investment or wealth advisory firm or other financial institutions.
  • Demonstrated strong attention to detail, accuracy, and follow-through.
  • Professional presentation and communication skills required with a client-centric mindset.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability and interest in utilizing and leveraging AI systems (e.g., Claude, ChatGPT).
  • Technically adept with financial reporting systems and tools.
  • Experience with custodial platforms and investment operations strongly preferred.


Other:

  • This role is based on-site at the Reno office, a dynamic and professional environment.
  • Periodic travel to San Francisco office for firmwide and client meetings.


Competitive salary and a great benefit package are offered. Base compensation is budgeted up to $90K annual salary level but new hire salaries offered are dependent on experience and qualifications. Benefits include: generous time off; paid holidays; medical, dental, and vision insurance; and employer sponsored retirement benefits.

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