PA · On-site
... of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA ... Service Leader At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and ...
FT Customer Service Leader
Madison, NC · On-site
FT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy ...
FT Customer Service Leader
Madison, NC · On-site
FT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy ...
PT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy ...
PT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy ...
FT Customer Service Leader
Conway, NH · On-site
FT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy ...
FT Customer Service Leader
Conway, NH · On-site
FT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy ...
PT Customer Service Leader
Hopewell, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Hopewell, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Georgetown, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Georgetown, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Bedford, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Bedford, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Chadbourn, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Chadbourn, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Denver, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Denver, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Waldorf, MD · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Waldorf, MD · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Retail Operations Job Category/Area of Expertise: Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our ...
Retail Operations Job Category/Area of Expertise: Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our ...
PT Customer Service Leader
Moneta, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Moneta, VA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Apex, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Apex, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Pelzer, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Pelzer, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Customer Service Leadership information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do customer service leadership jobs pay per year?
As of Jul 7, 2026, the average yearly pay for customer service leadership in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What is customer service leadership?
Customer service leadership involves managing and guiding customer service teams to ensure high-quality support and positive customer experiences. It requires strong communication, problem-solving skills, and the ability to develop strategies that improve service efficiency and customer satisfaction.
What is the difference between Customer Service Leadership vs Customer Service Supervisor?
| Aspect | Customer Service Leadership | Customer Service Supervisor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; leadership experience often preferred | High school diploma or equivalent; experience in customer service roles |
| Work Environment | Oversees multiple teams or departments, strategic planning | Manages daily customer service operations, team supervision |
| Employer & Industry Usage | Used across industries for guiding customer service teams | Commonly used in retail, hospitality, call centers |
| Search & Comparison Intent | Understanding leadership roles in customer service | Looking for supervisory responsibilities and daily tasks |
Customer Service Leadership focuses on strategic oversight and guiding multiple teams, often requiring leadership experience. Customer Service Supervisor handles daily team management and direct customer interactions. Both roles are vital in customer service but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive in Customer Service Leadership, and why are they important?
To thrive in Customer Service Leadership, strong skills in team management, conflict resolution, and customer relationship management are essential, often supported by experience or education in business or communications. Familiarity with CRM software, call center technologies, and data analytics tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding leaders in this field demonstrate empathy, decisive problem-solving, and the ability to mentor and motivate teams. These skills are crucial for driving customer satisfaction, improving team performance, and achieving organizational service goals.
What are some common challenges faced by Customer Service Leaders, and how can they effectively address them?
Customer Service Leaders often encounter challenges such as managing high team workloads, maintaining consistent service quality, and handling escalated customer issues. To address these, leaders can implement regular training sessions, encourage open team communication, and use data-driven performance metrics to identify areas for improvement. Additionally, fostering a supportive team culture and providing clear escalation protocols help ensure both team members and customers receive the support they need. Proactive leadership and adaptability are key to overcoming these challenges and driving continuous improvement.
Is it what's the salary potential for customer service leadership roles?
Customer Service Leadership roles typically have a salary range from $45,000 to $85,000 annually, depending on experience, location, and company size. Senior positions or those in larger organizations can offer higher compensation, often exceeding $100,000 with additional bonuses or benefits.
What jobs pay 4000 a week without a degree?
Customer Service Leadership roles typically do not pay $4,000 a week without a degree; however, high-level sales positions, certain management roles, or specialized consulting jobs in related fields can reach that income level through commissions, bonuses, or profit sharing. These roles often require extensive experience, strong communication skills, and industry knowledge rather than formal degrees.
What is the highest paying job in customer service?
The highest paying roles in customer service typically include Customer Service Director, Customer Experience Executive, or Call Center Operations Manager, with salaries often exceeding $100,000 annually. These positions require extensive leadership skills, industry experience, and often involve overseeing large teams or strategic initiatives.
More about Customer Service Leadership jobs
What cities are hiring for Customer Service Leadership jobs? Cities with the most Customer Service Leadership job openings:
What states have the most Customer Service Leadership jobs? States with the most job openings for Customer Service Leadership jobs include:
What job categories do people searching Customer Service Leadership jobs look for? The top searched job categories for Customer Service Leadership jobs are:
Food Lion rating
5.8
Based on 1,859 frontline employees who took The Breakroom Quiz
72nd of 119 rated grocery stores
Job description
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Full time Service Leader
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Full time Service Leader
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
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