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Customer Service Insurance Jobs in Spring, TX (NOW HIRING)

CSR

Cypress, TX · On-site

$14 - $17/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Cypress, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Cypress, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Humble, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

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Showing results 1-20

Customer Service Insurance information

See Spring, TX salary details

$8

$16

$23

How much do customer service insurance jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service insurance in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are popular job titles related to Customer Service Insurance jobs in Spring, TX? For Customer Service Insurance jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Customer Service Insurance jobs? Cities near Spring, TX with the most Customer Service Insurance job openings:
Infographic showing various Customer Service Insurance job openings in Spring, TX as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.
Insurance Customer Service

Insurance Customer Service

Burg Insurance Group of Texas

Cypress, TX

$34K - $48K/yr

Full-time

Posted 17 days ago

Be an early applicant


Job description

Licensed Insurance CSR (Customer Service Representative

Location: Cypress, TX Job Type: Full-Time Compensation: Competitive salary based on experience

About Us

We are a growing independent insurance agency in Cypress, Texas, dedicated to providing exceptional service and insurance solutions to our clients. We represent multiple insurance carriers, allowing us to offer customized coverage options for personal and commercial insurance needs.

We are seeking a licensed and experienced Customer Service Representative (CSR) who is organized, customer-focused, and thrives in a fast-paced environment.

Responsibilities

  • Service personal and commercial insurance accounts
  • Process policy changes, endorsements, renewals, and cancellations
  • Issue certificates of insurance (COIs)
  • Assist clients with billing questions and policy inquiries
  • Review coverage and identify cross-selling opportunities
  • Follow up on outstanding underwriting requirements
  • Communicate with insurance carriers regarding policy servicing needs
  • Maintain accurate client records in agency management systems
  • Provide exceptional customer service via phone, email, and text

Qualifications

  • Active Texas Property & Casualty License r
  • Minimum 2 years of insurance agency experience preferred
  • Experience with independent agencies strongly preferred
  • Knowledge of personal and/or commercial insurance products
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Proficiency with agency management systems and carrier portals
  • Ability to work independently and as part of a team

Preferred Skills

  • Experience with QQ Catalyst, EZLynx, Agency Revolution, or similar systems
  • Knowledge of homeowners, auto, umbrella, flood policies

Benefits

  • Paid time off
  • Paid holidays
  • Professional development opportunities
  • Supportive team environment
  • Growth opportunities within the agency

How to Apply

Please submit your resume along with a brief summary of your insurance experience and licensing information.

Burg Insurance Group Cypress, TX

Join our team and help us deliver outstanding service while building long-term relationships with our clients.