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Customer Service Insurance Jobs in Longview, TX (NOW HIRING)

Pizza Hut

Customer Service

Carthage, TX · On-site

$14 - $19.25/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

DATCS LLC

Customer Service Representative

Longview, TX · On-site

$17/hr

Dental insurance * Health insurance * Paid time off * Vision insurance Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will actively engage with ...

DATCS LLC

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.25/hr

Benefits: 7 Paid Holidays IRA (Matching) Dental insurance Health insurance Paid time off Vision insurance Job Summary We are seeking a Customer Service Representative to join our team. In this role ...

U-Haul

Customer Service Representative

Longview, TX

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Job Type Full-time Description Customer Service Representative - Alco Air (Longview, TX) Full-Time ... Medical, dental, and vision insurance * PTO and paid holidays * A supportive team environment What ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Customer Service Representative -- Alco Air (Longview, TX) Full-Time * Steady Schedule * $16-$20/hr ... Medical, dental, and vision insurance * PTO and paid holidays * A supportive team environment What ...

alco air

Customer Service Representative

Longview, TX

$16 - $20/hr

Medical, dental, and vision insurance * PTO and paid holidays * A supportive team environment What ... Previous CSR or call-center experience in an HVAC or plumbing company (required) * Strong ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Job Type Full-time Description Customer Service Representative - Alco Air (Longview, TX) Full-Time ... Medical, dental, and vision insurance * PTO and paid holidays * A supportive team environment What ...

Tower Loan

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

Tower Loan

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.25/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Longview, TX

Customer Service Insurance information

See Longview, TX salary details

$8

$16

$23

How much do customer service insurance jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service insurance in Longview, TX is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Longview, TX? The most popular types of Customer Service Insurance jobs in Longview, TX are:
What job categories do people searching Customer Service Insurance jobs in Longview, TX look for? The top searched job categories for Customer Service Insurance jobs in Longview, TX are:
What cities near Longview, TX are hiring for Customer Service Insurance jobs? Cities near Longview, TX with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,831 per year, or $16.7 per hour.

Customer Service

Pizza Hut

Carthage, TX • On-site

$14 - $19.25/hr

Full-time

Re-posted 10 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,440 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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