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Customer Service Insurance Jobs in Longview, TX (NOW HIRING)

Customer Service Representative

Longview, TX

$14.25 - $19.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

Customer Service Representative

Longview, TX

$14.25 - $19.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

Customer Service Representative

Kilgore, TX

$13.25 - $18/hr

Your Role The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and ...

Customer Service Representative

Kilgore, TX ยท On-site

$13.25 - $18/hr

Your Role The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and ...

Customer Service Representative

Kilgore, TX ยท On-site

$13.25 - $18/hr

Your Role The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and ...

Customer Service - Kilgore

Kilgore, TX ยท On-site

$13.25 - $18/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Customer Service - Marshall

Marshall, TX ยท On-site

$13 - $17.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Customer Service - Gilmer

Longview, TX ยท On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Customer Service - Gladewater

Gladewater, TX ยท On-site

$12.25 - $16.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Customer Service - Henderson

Henderson, TX ยท On-site

$14.75 - $20/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Customer Service - Judson

Longview, TX ยท On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Customer Service/ Pawnbroker

Longview, TX ยท On-site

$12 - $15/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Customer Service/ Pawnbroker

Marshall, TX ยท On-site

$12 - $15/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Customer Service/ Pawnbroker

Marshall, TX ยท On-site

$12 - $15/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Showing results 21-40

Customer Service Insurance information

See Longview, TX salary details

$8

$16

$23

How much do customer service insurance jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service insurance in Longview, TX is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Longview, TX? The most popular types of Customer Service Insurance jobs in Longview, TX are:
What job categories do people searching Customer Service Insurance jobs in Longview, TX look for? The top searched job categories for Customer Service Insurance jobs in Longview, TX are:
What cities near Longview, TX are hiring for Customer Service Insurance jobs? Cities near Longview, TX with the most Customer Service Insurance job openings:
Infographic showing various Customer Service Insurance job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,831 per year, or $16.7 per hour.

Customer Service Representative

Olshan Foundation Solutions

Longview, TX โ€ข On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

We are looking for a Customer Service Representative to join our Olshan Family! You will be the first point of contact for our customers in our busy office. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!

Olshan Foundation Solutions has been helping families live better since 1933! We are the premier Foundation Repair experts and enjoy helping families with their home foundation repair needs. We have multiple locations in the heart of the U.S. and have a strong company culture based on dedication, family, integrity, and continuous improvement.

What's it like working at Olshan?

Our office is cozy and welcoming. We are in the construction industry and with the exception of our administrative staff, most of our team members work in the field. You will be an important team member working closely with the Office Manager in our fast-paced environment helping our office succeed!

Responsibilities:

  • Answer and screen incoming phone calls
  • Schedule service appointments
  • Create and update records ensuring the accuracy and validity of information
  • Maintain up-to-date knowledge of services
  • Perform other clerical duties such as filing and faxing

Requirements:

  • Proven experience as an office assistant, receptionist, dispatcher or another relevant administrative role
  • Comfortable with multi-tasking and a fast-paced environment is a MUST
  • Customer service oriented
  • Working knowledge of office equipment
  • Proficiency in MS Office
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Must pass a pre-employment drug test and background check

Benefits:

  • Career development and advancement opportunities
  • Paid time off (vacation, sick time and holidays)
  • Medical, dental, vision, life insurance & 401k
  • Tuition reimbursement
  • Casual dress code (you can wear jeans to work)

Compensation:

  • $15 an hour