ZipRecruiter

Log In

1

Customer Service Insurance Jobs in Longview, TX (NOW HIRING)

Lincare

Customer Service Rep

Longview, TX · On-site

$14.25 - $19.50/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Chicken Express

Customer Service - Gilmer

Longview, TX · On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Chicken Express

Customer Service - Marshall

Marshall, TX · On-site

$13 - $17.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Chicken Express

Customer Service - Kilgore

Kilgore, TX · On-site

$13.25 - $18/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Chicken Express

Customer Service - Judson

Longview, TX · On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Chicken Express

Customer Service - Henderson

Henderson, TX · On-site

$14.75 - $20/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Chicken Express

Customer Service - Gladewater

Gladewater, TX · On-site

$12.25 - $16.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining ...

Insta-Cash Pawn

Customer Service/ Pawnbroker

Marshall, TX · On-site

$12 - $15/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Insta-Cash Pawn

Customer Service/ Pawnbroker

Longview, TX · On-site

$13 - $16/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Insta-Cash Pawn

Customer Service/ Pawnbroker

Marshall, TX · On-site

$12 - $15/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Insta-Cash Pawn

Customer Service/ Pawnbroker

Longview, TX · On-site

$13 - $16/hr

We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid ... Greet and interact with all customers * Keep sales floor clean and maintain display of merchandise

Dollartree

Customer Service Associate I

Hallsville, TX · On-site

$13 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate I

Gilmer, TX · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Longview, TX

Customer Service Insurance information

See Longview, TX salary details

$8

$16

$23

How much do customer service insurance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service insurance in Longview, TX is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Longview, TX?

The most popular types of Customer Service Insurance jobs in Longview, TX are:

What are popular job titles related to Customer Service Insurance jobs in Longview, TX?

For Customer Service Insurance jobs in Longview, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Longview, TX look for?

The top searched job categories for Customer Service Insurance jobs in Longview, TX are:

What cities near Longview, TX are hiring for Customer Service Insurance jobs?

Cities near Longview, TX with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,831 per year, or $16.7 per hour.

Customer Service Rep

Lincare

Longview, TX • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lincare logo

About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

View All Lincare Jobs

Apply