ZipRecruiter

Log In

1

Insurance Customer Service Representative Jobs in Spring, TX

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Location: Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total Earning Potential: $75,000-$135,000+ ($ 50,000 Base Salary + Monthly Incentives + Sales ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Location: Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total Earning Potential: $75,000-$135,000+ ($ 50,000 Base Salary + Monthly Incentives + Sales ...

La Familia Insurance

CSR

Cypress, TX · On-site

$14 - $17/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Spring, TX

Insurance Customer Service Representative information

See Spring, TX salary details

$22K

$41K

$61.8K

How much do insurance customer service representative jobs pay per year?

As of Jul 16, 2026, the average yearly pay for insurance customer service representative in Spring, TX is $40,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $46,600.00 per year, depending on experience, location, and employer.

What does a Customer Service Representative do in insurance?

An insurance Customer Service Representative assists clients by answering questions about policies, processing claims, and providing information on coverage options. They often use computer systems to manage customer accounts and must have good communication and problem-solving skills. The role typically involves working in an office environment and may require knowledge of insurance policies and customer service software.

What does an Insurance Customer Service Representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents working for large insurance companies or independent agents with a high volume of high-value policies. These roles often require extensive experience, strong sales skills, and sometimes advanced certifications, with top earners earning six-figure incomes through commissions and bonuses.

What are some common challenges faced by Insurance Customer Service Representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative, and why are they important?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What is the highest paying customer service job?

Among customer service roles, senior positions such as customer service managers or specialized roles like technical support managers tend to have the highest salaries, often exceeding $70,000 annually. In industries like finance, technology, and healthcare, customer service professionals with advanced skills or certifications can earn higher wages, especially in leadership or specialized positions.

How much does a 215 license make?

An Insurance Customer Service Representative with a 215 license in Florida typically earns between $35,000 and $50,000 annually, depending on experience and location. Licensing allows representatives to sell specific insurance products, which can impact earning potential and job responsibilities.
What job categories do people searching Insurance Customer Service Representative jobs in Spring, TX look for? The top searched job categories for Insurance Customer Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Insurance Customer Service Representative jobs? Cities near Spring, TX with the most Insurance Customer Service Representative job openings:
Insurance Customer Service Representative jobs near you

Insurance Customer Service Representative

Allstate - Crystal Reagan Agency

Spring, TX • On-site

$15 - $18/hr

Full-time

PTO

Re-posted 25 days ago

Job description

Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner.

To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Weekends Off

Free Coffee

Free Snacks

Bonus Opportunities


Responsibilities
  • Complete Binding Authority (about 40 hours).
  • Past insurance experience is a plus.
  • Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client.
  • Must possess knowledge of computer and telephone systems in order to complete tasks.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements
  • You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license.
  • Being people-oriented and self-motivated will greatly impact your overall success in this position.
  • You must be able to communicate effectively and have exceptional written, verbal and listening skills.
  • You must be able to use a computer and telephone system.
  • You must have reliable transportation.