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Customer Service Home Working Jobs (NOW HIRING)

Home Depot

Customer Service/Sales

Mantua, NJ · On-site

Each associate has the responsibility of providing a safe working and shopping environment by ... For a full list of the various benefits The Home Depot offers, visit

Home Depot

Customer Service/Sales

Jersey City, NJ · On-site

$17 - $20/hr

Each associate has the responsibility of providing a safe working and shopping environment by ... For a full list of the various benefits The Home Depot offers, visit

Home Depot

Customer Service/Sales

Freehold, NJ · On-site

Each associate has the responsibility of providing a safe working and shopping environment by ... For a full list of the various benefits The Home Depot offers, visit

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Customer Service Home Working information

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$9

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$26

How much do customer service home working jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service home working in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service home working?

A Customer Service Home Working job involves assisting customers with their inquiries, issues, or complaints while working remotely from your home. This role typically requires using phone, email, or chat platforms to communicate with customers and provide support for products or services. Employees in this position need strong communication skills, problem-solving abilities, and reliable internet connectivity. Many companies offer training and support to help remote customer service representatives succeed in their roles. This job is ideal for individuals seeking flexible work arrangements and the ability to work from home.

What are the key skills and qualifications needed to thrive as a customer service home working?

To thrive as a Customer Service Home Working representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and office productivity tools is usually required. Self-motivation, patience, and time management are key soft skills that help you excel in a remote environment. These skills ensure efficient, empathetic customer support and help maintain productivity and customer satisfaction while working independently.

What are some common challenges faced by remote customer service representatives, and how can they be addressed?

Remote customer service representatives often encounter challenges such as maintaining clear communication with both customers and team members, managing distractions at home, and ensuring timely access to updated information or resources. To overcome these, it's important to establish a dedicated workspace, use collaboration tools like instant messaging and video calls, and participate in regular team meetings. Additionally, staying organized and proactive in seeking support from supervisors can help maintain high service standards and foster a sense of connection with the team.

What is the difference between Customer Service Home Working vs Customer Support Agent?

AspectCustomer Service Home WorkingCustomer Support Agent
CredentialsTypically requires basic customer service skills, sometimes a high school diplomaOften requires similar skills, sometimes certifications in communication or CRM software
Work EnvironmentRemote, home-based settingCan be remote or in-office, but often similar remote roles
Industry UsageCommon across retail, telecom, finance, and service sectorsUsed in tech, telecom, retail, and service industries

Customer Service Home Working and Customer Support Agent roles share similar skills and industry usage, often requiring remote work setups. The main difference lies in terminology; 'Customer Service Home Working' emphasizes the remote aspect, while 'Customer Support Agent' is a broader term used across various industries. Both roles focus on assisting customers, resolving issues, and maintaining satisfaction.

More about Customer Service Home Working jobs

What cities are hiring for Customer Service Home Working jobs?

Cities with the most Customer Service Home Working job openings:

What states have the most Customer Service Home Working jobs?

States with the most job openings for Customer Service Home Working jobs include:

What job categories do people searching Customer Service Home Working jobs look for?

The top searched job categories for Customer Service Home Working jobs are:

Customer Service Home Working jobs near you
Infographic showing various Customer Service Home Working job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service/Sales

Home Depot

Mantua, NJ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,486 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus.  For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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