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Customer Service Engineer Jobs in Florida (NOW HIRING)

Lambert Nemec Group

Field Service Engineer

Fort Myers, FL · On-site

$70K - $85K/yr

... customer interaction. * Practical technical agility and a strong grasp of physical mechanical ... Service Engineer" in the subject line of your email. To view other opportunities currently ...

MHI

Field Service Engineer II

Orlando, FL · On-site

Field Service Engineer II Company Overview At Mitsubishi Power, we're not just building better ... Interface directly with customer personnel to coordinate work execution, communicate progress, and ...

LINX

Field Service Engineer - Miami

Miami, FL · On-site

Field Service Engineer - US Market Exciting News: US Expansion Linx Printing Technologies is ... Building strong relationships with customers through reliable, professional service * Joining a ...

KONE

Marine Service Engineer

Davie, FL · On-site

Davie, FL Job Duties As our Marine Service Engineer you will be Resolving complex technical issues ... You will also be accountable for the end-users communication with customer on-site marine vessel ...

Orion Talent

Field Service Engineer

Miami, FL · On-site

$85K/yr

Description As a Field Service Engineer, you will provide field service support to install, conduct ... Beyond customer service and support, you will be required to liaison between the field support team ...

Veralto

Field Service Engineer - Miami

Miami, FL

Field Service Engineer - US Market Exciting News: US Expansion Linx Printing Technologies is ... Building strong relationships with customers through reliable, professional service * Joining a ...

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Showing results 41-60

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Florida

Customer Service Engineer information

See Florida salary details

$29.1K

$58.7K

$81.1K

How much do customer service engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service engineer in Florida is $58,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $67,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.
What are popular job titles related to Customer Service Engineer jobs in Florida? For Customer Service Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Service Engineer jobs in Florida look for? The top searched job categories for Customer Service Engineer jobs in Florida are:
Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,714 per year, or $28.2 per hour.

Field Service Engineer

Lambert Nemec Group

Fort Myers, FL • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

Field Service Engineer
Position Overview:
Lambert Nemec Group is partnering with a respected and innovative leader in advanced healthcare and pharmacy automation systems in their search for a Field Service Engineer. This is an exceptional opportunity for an autonomous, hands-on technical professional to deploy, refine, and troubleshoot cutting-edge automated hardware and software solutions across diverse client sites.
This role is ideal for a travel-resilient, self-directed individual contributor who thrives outside of the micro-management of high-density, repetitive factory floors. Operating as the primary front-line technical face of the organization, the successful candidate will own their schedule, manage critical client interactions directly, and master a unique, proprietary technology footprint.
Key Responsibilities:
  • Perform software and hardware preventive and corrective maintenance on computerized electro-mechanical systems.
  • Respond to emergency break-fix service calls to diagnose, troubleshoot, and repair physical components and trace electrical circuits.
  • Refine and validate PLC coding (specifically Allen-Bradley systems) during onsite deployments.
  • Partner closely with client facilities to schedule appropriate downtime for required maintenance activities.
  • Manage follow-ups on open issues, tickets, and technical escalations to ensure rapid resolution.
  • Ensure timely and accurate completion of all field paperwork, administrative reports, expenses, and timesheets.
  • Adapt to flexible scheduling, including working outside of normal business hours when required to service business-critical products.
Requirements:
  • 3+ years of direct field service experience troubleshooting, diagnosing, and repairing complex computerized electro-mechanical systems, conveyors, or industrial automation setups.
  • 3+ years of experience working in a highly visible service capacity with direct, high-touch customer interaction.
  • Practical technical agility and a strong grasp of physical mechanical adjustments and electrical diagnostics.
  • Experience programming, refining, or validating Allen-Bradley PLCs is considered a strong asset.
  • A technical diploma or degree in mechanical, electrical, computer, or biomedical engineering is a plus, though practical troubleshooting capability and quick learning agility are highly valued.
  • Applicants must be legally authorized to work in the United States on a full-time basis. Employment visa sponsorship is not available for this position.
  • Must own a reliable vehicle and possess a valid driver's license.
  • Ability to manage the rigorous demands of approximately 80% regional travel to client sites.
  • Ability to successfully complete standard pre-employment background checks and drug screening protocols.
  • A stable career history demonstrating long-term operational commitment rather than frequent job transitions.
Rewards:
  • Competitive base salary of $70,000 - $85,000 per annum, reflective of experience and technical skill.
  • Premium mileage reimbursement rate of $0.72 per mile for all field travel.
  • Comprehensive Medical, RX, Dental, and Vision benefits package.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
  • Company-paid Life/AD&D insurance, Short-Term Disability (STD) plans, and Employee Assistance Program (EAP).
  • 401(k) retirement plan featuring an employer match.
  • Highly autonomous, 100% remote delivery model supported by localized office infrastructure in Fort Myers, New York City, and San Antonio.

To Apply:
If you are interested in this opportunity, please forward your resume (in Word format) directly to Mario Tomberli, Director of Recruitment, at mario@lambertnemec.com referencing "Field Service Engineer" in the subject line of your email. To view other opportunities currently available, please visit: https://lambertnemec.com/career-opportunities/index.html#/jobs
We thank all applicants in advance; however, only those individuals who best meet our client's specifications will be contacted. All other resumes will be kept on file for future consideration.

Apply