Lincoln, IL · On-site
$14.25 - $19.50/hr
About the Role We're looking for a reliable, detail-oriented Customer Service & Office Associate to be a friendly face and steady hands for our business office. This person will handle day-to-day ...
Lincoln, IL · On-site
$14.25 - $19.50/hr
About the Role We're looking for a reliable, detail-oriented Customer Service & Office Associate to be a friendly face and steady hands for our business office. This person will handle day-to-day ...
Decatur, IL · On-site
$14 - $19.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Decatur, IL · On-site
$14 - $19.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Forsyth, IL · On-site
$17.74 - $26.63/hr
Benefits Customer Service Representative Location: Forsyth, IL Job Id: 4738 # of Openings: 1 At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined ...
Forsyth, IL · On-site
$17.74 - $26.63/hr
Benefits Customer Service Representative Location: Forsyth, IL Job Id: 4738 # of Openings: 1 At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined ...
Forsyth, IL · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Forsyth, IL · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Lincoln, IL · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Lincoln, IL · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Clinton, IL · On-site
$15 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Clinton, IL · On-site
$15 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Lincoln, IL · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Lincoln, IL · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Forsyth, IL · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Forsyth, IL · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Forsyth, IL · On-site
$17.74 - $26.63/hr
Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts.
Forsyth, IL · On-site
$17.74 - $26.63/hr
Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts.
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, IL · On-site
$14 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Clinton, IL · On-site
$15 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Clinton, IL · On-site
$15 - $20.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$12.12 - $13.50
1% of jobs
$13.50 - $14.88
6% of jobs
$14.88 - $16.26
13% of jobs
$16.64 is the 25th percentile. Wages below this are outliers.
$16.26 - $17.64
18% of jobs
The median wage is $18.69 / hr.
$17.64 - $19.01
16% of jobs
$19.01 - $20.39
12% of jobs
$21.55 is the 75th percentile. Wages above this are outliers.
$20.39 - $21.77
12% of jobs
$21.77 - $23.15
9% of jobs
$23.15 - $24.52
6% of jobs
$24.52 - $25.90
4% of jobs
$25.90 - $27.28
3% of jobs
$12
$19
$27
Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.
| Aspect | Customer Service Coordinator | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; certifications in customer service or technical support |
| Work Environment | Office settings, call centers, retail environments | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, healthcare, finance, hospitality | Technology, software, telecommunications, e-commerce |
| Common Search & Comparison | Customer Service Coordinator vs Customer Support Specialist |
The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.
The most popular types of Customer Service jobs in Decatur, IL are:
The top searched job categories for Customer Service Coordinator jobs in Decatur, IL are:
Cities near Decatur, IL with the most Customer Service Coordinator job openings:
Lincoln, IL • On-site
$14.25 - $19.50/hr
Other
Medical, PTO
Posted 9 days ago
About the Role
We're looking for a reliable, detail-oriented Customer Service & Office Associate to be a friendly face and steady hands for our business office. This person will handle day-to-day customer interactions at checkout and on the phone, while also keeping our bookkeeping and cash handling accurate and organized. It's a great fit for someone who enjoys variety, doesn't mind wearing multiple hats, and takes pride in getting the small details right.
Key Responsibilities
Customer Service & Checkout
Greet and assist customers at checkout, processing sales transactions accurately and efficiently
Answer incoming phone calls, respond to customer questions, and route calls or take messages as needed
Resolve basic customer concerns or escalate issues appropriately
Maintain a clean, organized, and welcoming checkout/front area
Accounts Receivable
Generate and send customer invoices
Track outstanding balances and follow up on overdue payments
Post and apply customer payments accurately in the accounting system
Maintain accurate customer account records
Accounts Payable
Enter and code vendor bills for payment
Prepare and process payments to vendors (checks, ACH, etc.)
Match invoices to purchase orders/receipts and resolve discrepancies
Maintain organized records of paid and pending bills
Cash Handling & Reconciliation
Count and reconcile the cash drawer at the start and end of each shift
Prepare daily deposits and maintain accurate cash logs
Investigate and report any discrepancies promptly
General Office & Other Duties
Assist with basic filing, data entry, and record-keeping
Order and track office/store supplies as needed
Support the owner/manager with ad hoc administrative tasks
Help with light inventory tracking or receiving, if applicable
Take on other duties as they arise in a small business environment — flexibility is key
Qualifications
High school diploma or equivalent required; additional coursework in accounting/bookkeeping a plus
1+ years of experience in customer service, retail, or office administration (bookkeeping experience preferred)
Basic proficiency with accounting software (e.g., QuickBooks) and Microsoft Office/Google Workspace
Comfortable handling cash and processing payments accurately
Strong verbal communication and phone etiquette
High attention to detail and strong organizational skills
Ability to multitask and prioritize in a fast-paced, small-team environment
Trustworthy and comfortable handling sensitive financial information
What We Offer
Competitive hourly pay
Benefits— PTO, health insurance, etc.
Hands-on experience across customer service and small business accounting
A supportive, close-knit team environment
To Apply please Contact Maria Winchester at 217-735-4444 or maria.winchester@graueinc.com
