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Customer Service Chat Support Jobs in Kansas (NOW HIRING)

Customer Service Support Lv1

Wichita, KS · On-site

$16.75 - $21.50/hr

Customer Service Support I - Order Management Location: Wichita, KS Shift: Saturday - Wednesday, 8:00 AM - 5:00 PM (1-hour lunch break) Pay rate: 19.41/hr. Job Summary We are seeking a Customer ...

... customer service representatives to take corrective actions as directed. * Assist in updating internal stakeholders on order status and any issues. * Support the generation of order related documents ...

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

... chat. This role is responsible for delivering exceptional customer experience while supporting efficient appointment scheduling, customer issue resolution, lead capture, and service coordination ...

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

... chat. This role is responsible for delivering exceptional customer experience while supporting efficient appointment scheduling, customer issue resolution, lead capture, and service coordination ...

Customer Service Representative

Hutchinson, KS · On-site

$14 - $19/hr

... chat. This role is responsible for delivering exceptional customer experience while supporting efficient appointment scheduling, customer issue resolution, lead capture, and service coordination ...

Customer Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

... chat. This role is responsible for delivering exceptional customer experience while supporting efficient appointment scheduling, customer issue resolution, lead capture, and service coordination ...

Customer Service Support Lv1

Wichita, KS · On-site

$16.75 - $21.50/hr

Customer Service Support Client: Food Manufacturing Company Location: Wichita, KS 67202 Duration: 4 Months (possibility of extension) Shift: 8:00 AM - 5:00 PM | Monday-Friday The Customer Service ...

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Perform complex administrative or clerical tasks in support of improvement projects and commitments ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

$13.75 - $18.75/hr

The Customer Service Specialist position is responsible for the management of the relationship with ... chat and face to face, supporting and answering any inquiry presented, related to operations ...

Showing results 41-60

Customer Service Chat Support information

See Kansas salary details

$10

$17

$25

How much do customer service chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service chat support in Kansas is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.65 per hour, depending on experience, location, and employer.

What is customer service chat support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.

What are the key skills and qualifications needed to thrive as a customer service chat support representative?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

What are the most common challenges faced by customer service chat support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

Are remote customer service chat support jobs legit?

Remote customer service chat support jobs are legitimate positions offered by many companies to handle customer inquiries via online chat. These roles typically require good communication skills, computer literacy, and sometimes specific software knowledge; they are often part-time or full-time and may involve flexible schedules. However, job seekers should verify the employer's credibility to avoid scams and ensure the position is genuine.

How to become a customer service chat support agent?

To become a customer service chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with computer systems, familiarity with chat or ticketing software, and the ability to handle customer inquiries professionally are important. Some employers may require training or certifications in customer service or specific tools used in the role.

What are popular job titles related to Customer Service Chat Support jobs in Kansas?

For Customer Service Chat Support jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Chat Support jobs in Kansas look for?

The top searched job categories for Customer Service Chat Support jobs in Kansas are:

Infographic showing various Customer Service Chat Support job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,608 per year, or $17.1 per hour.

Customer Service Support Lv1

Apidel Technologies

Wichita, KS

$15.25 - $19.50/hr

Full-time

Re-posted 7 days ago


Job description

Shift Time : Saturday, Sunday, Monday, Tuesday, Wednesday; 8 AM - 5 PM with 1 hour lunch break

The Customer Service Support 1 Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
Assist in updating internal stakeholders on order status and any issues.
Support the generation of order related documents as outlined in established processes.
Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Minimum Qualifications
High school diploma, secondary education level or equivalent
Two years of related work experience.
Preferred Qualifications



Apidel Technologies logo

About Apidel Technologies

Sourced by ZipRecruiter

We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012