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Customer Service Assistant Jobs in Romeoville, IL

Lucid Motors

Service Assistant - Chicago, IL

Chicago, IL · On-site

$21 - $29/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

Lucid Motors

Service Assistant - Chicago, IL

Chicago, IL · On-site

$21 - $29/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

Global Channel Management

Client Service Assoc

Chicago, IL · On-site

$15 - $20.50/hr

Customer service * Client service rep * CRM Client Service Assoc duties: * Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant ...

Addison Group

Customer Service Liaison

Carol Stream, IL · On-site

$20 - $22/hr

They are seeking additional customer service support to assist with order processing, customer communication, and internal coordination across teams. Addison Group is hiring a Customer Service ...

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Customer Service Assistant information

See Romeoville, IL salary details

$12

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service assistant in Romeoville, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Romeoville, IL? The most popular types of Customer Service jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Assistant jobs in Romeoville, IL? For Customer Service Assistant jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Romeoville, IL look for? The top searched job categories for Customer Service Assistant jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Assistant jobs? Cities near Romeoville, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Romeoville, IL as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,468 per year, or $20.4 per hour.

Service Assistant - Chicago, IL

Lucid Motors

Chicago, IL • On-site

$21 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Lucid Motors rating

7.4

Company rating: 7.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

19th of 44 rated automakers

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. 

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine whats possible and shape the future of mobility.

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly.  This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.  

Responsibilities:

  • Provides a world-class customer experience to all Lucid clients, both internal and external
  • Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
  • Arranging Lyft rides for internal vehicle moves per request
  • Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
  • Assist technicians with basic repairs in the shop
  • Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications:

  • 18 years of age or older
  • Basic automotive knowledge
  • Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to stand and walk for extended periods of time
  • Full-time, including weekends or extended hours during busy periods
  • Willingness to complete Lucid provided CPR training post hire
  • Valid drivers license with no suspensions within the past year.   Drivers under 21 must have maintained a Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire
 
 
 
 
 
 
 
 
 
At Lucid, we dont just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Base Pay Range (hourly)
$21—$29 USD

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. 

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. 

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. 

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

What Lucid Motors employees say

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About Lucid Motors

Sourced by ZipRecruiter

Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2007

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