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Customer Service Assistant Jobs in Romeoville, IL

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Assist customers with orders, shipping/delivery, returns, website questions, product selection ...

Integrity Trade Services

Customer Service

Frankfort, IL · On-site

$15.75 - $21.50/hr

Manage all Data Synchronization programs of all related customer portals. * Assist with Accounts ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

Chefs' Warehouse

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Jackson Hewitt

Customer Service

Chicago, IL · On-site

$16.50/hr

Responsibilities: * Assist clients with tax-related inquiries and provide clear guidance on services offered. * Manage customer interactions through phone, email, and in-person consultations.

Family Dollar

customer service

Chicago, IL · On-site

$15 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

New

Dollartree

customer service

Chicago, IL

$15 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Westrock

Sr. Asst, Customer Service

New Lenox, IL · On-site

$19.50 - $27/hr

The Senior Assistant Customer Service Coordinator represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The Senior Assistant Customer ...

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Customer Service Assistant information

See Romeoville, IL salary details

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$28

How much do customer service assistant jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service assistant in Romeoville, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Romeoville, IL? The most popular types of Customer Service jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Assistant jobs in Romeoville, IL? For Customer Service Assistant jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Romeoville, IL look for? The top searched job categories for Customer Service Assistant jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Assistant jobs? Cities near Romeoville, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you

Bilingual Part-Time Customer Service Assistant - Diagnostic Services

University of Illinois Hospital and Health Sciences System

Chicago, IL • On-site

$17.75 - $24.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Assistant for Department of Diagnostic Services

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

Serve as customer service assistant for the Department of Diagnostic Services. The overall function is to provide, monitor and assure high quality service to our patients.

Duties & Responsibilities

  • Registers and processes imaging orders utilizing EPIC.
  • Greets inpatients/visitors and ascertains their needs regarding Imaging Services.
  • Retrieves and process requests.
  • Schedules patients for imaging examinations via phone and in person utilizing specific imaging protocols and instructions. Coordinates appointments with clinics.
  • Ascertains that patients receive appropriate instructions either verbal or written for the specific examination.
  • Confers with other sections and/or departments to attain quality and timely service for patients and physicians.
  • Utilize phone etiquette when answering all incoming/out-going calls regarding patient service.
  • Responds to routine inquiries from clients in order to provide or clarify information on departmental services, policies and procedures.
  • Resolves customer complaints and refers unresolved customer grievances to designated personnel.
  • Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

  1. High school diploma or equivalent.
  2. Any one or combination totaling eighteen (18) months from the following categories:
    1. College coursework in any discipline as measured by the following conversion table or its proportional equivalent:
  • 30 semester hours equals one (1) year (12 months)
  • Associate's Degree (60 semester hours) equals eighteen months (18 months)
  • 90 semester hours equals two (2) years (24 months)
  • Bachelor's degree (120 semester hours) equals three (3) years (36 months)
  • Responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience
  • Must be able to communicate effectively (written and verbal) in both English and Spanish

    • Preferred Qualifications

    • Customer service experience
    • EPIC- scheduling and registration experience
    • Excellent attendance, interpersonal and communication skills

    To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

    Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.

    Apply