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Customer Service Assistant Jobs in Summit, IL (NOW HIRING)

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Assist customers with orders, shipping/delivery, returns, website questions, product selection ...

Integrity Trade Services

Customer Service

Frankfort, IL

$15.75 - $21.50/hr

Manage all Data Synchronization programs of all related customer portals. * Assist with Accounts ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

AAG INC

Customer Service / Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!. The ...

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Customer Service Assistant information

See Summit, IL salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service assistant in Summit, IL is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Summit, IL? The most popular types of Customer Service jobs in Summit, IL are:
What job categories do people searching Customer Service Assistant jobs in Summit, IL look for? The top searched job categories for Customer Service Assistant jobs in Summit, IL are:
What cities near Summit, IL are hiring for Customer Service Assistant jobs? Cities near Summit, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Summit, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,819 per year, or $20.1 per hour.

Customer Service Assistant

Hieu Tran - COUNTRY Financial

Lombard, IL • On-site

$17 - $23.25/hr

Other

Retirement

Posted 14 days ago

Job description

Benefits:

Positive Office Culture

401(k) matching

Flexible schedule

Opportunity for advancement

Training & development

Customer Service Assistant – Part-Time

Hieu Tran – COUNTRY Financial | Lombard, IL

Start Your Career in Insurance with a Flexible, Part-Time Opportunity

Are you friendly, organized, and enjoy helping people? Are you looking for a flexible part-time position where you can gain valuable office and customer service experience while exploring a potential career in insurance?

Hieu Tran – COUNTRY Financial in Lombard, IL is looking for a Customer Service Assistant to join our team. This is an excellent opportunity for someone who enjoys working with people, learning new skills, and being part of a professional, customer-focused office.

No insurance experience or license is required. We're looking for a dependable, personable team member who is willing to learn and help support our customers and the day-to-day operations of the agency.

Bilingual Vietnamese speakers are strongly encouraged to apply!

What You'll Do

As a Customer Service Assistant, you'll help with basic office responsibilities and provide friendly support to our customers.

Responsibilities may include:

Answering phones and assisting customers with basic questions.

Greeting and helping customers in the office.

Responding to customer requests and directing questions to the appropriate team member.

Assisting with routine administrative and insurance office tasks.

Helping organize and maintain customer records and documents.

Scheduling appointments and assisting with follow-up communications.

Supporting the agency team with day-to-day office needs.

Learning about insurance products and agency processes.

Providing a professional, friendly experience to every customer.

What We're Looking For

The ideal candidate is:

Friendly, professional, and comfortable working with people.

Dependable, organized, and detail-oriented.

A strong communicator and active listener.

Comfortable answering phones and interacting with customers.

Willing to learn new computer systems and office technology.

Able to work independently while being a positive team player.

Eager to learn and take on new responsibilities.

Previous office, administrative, retail, hospitality, or customer service experience is a plus, but not required.

Bilingual Vietnamese is a big bonus!

Why Join Us?

Part-time position with a flexible schedule.

No insurance experience required.

No insurance license required to start.

Gain valuable experience in a professional insurance office.

Learn about the insurance industry and customer service.

Supportive team environment with opportunities to learn and grow.

Potential to transition into a full-time position in the future if desired.

Opportunity to pursue an insurance license and grow into a licensed role if you're interested in building a career in insurance.

A Great Opportunity to Get Your Foot in the Door

This position is ideal for someone who wants a flexible part-time job today while keeping the door open to a bigger career opportunity tomorrow. Whether you're looking to gain professional experience, explore the insurance industry, or eventually pursue a full-time or licensed position, we'll help you learn and grow along the way.

If you're dependable, personable, and ready to learn, we'd love to meet you!

Apply today to join Hieu Tran – COUNTRY Financial in Lombard, IL.

Apply