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Customer Service Assistant Jobs in Summit, IL (NOW HIRING)

AAG

Customer Service /Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The ...

Aag

Customer Service /Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The ...

Lucid Motors

Service Assistant - Chicago, IL

Chicago, IL

$15.50 - $20.50/hr

The Service Assistant position works with other members of the service team to make sure the day-to ... Provides a world-class customer experience to all Lucid clients, both internal and external

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Customer Service Assistant information

See Summit, IL salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service assistant in Summit, IL is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Summit, IL? The most popular types of Customer Service jobs in Summit, IL are:
What job categories do people searching Customer Service Assistant jobs in Summit, IL look for? The top searched job categories for Customer Service Assistant jobs in Summit, IL are:
What cities near Summit, IL are hiring for Customer Service Assistant jobs? Cities near Summit, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Summit, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,819 per year, or $20.1 per hour.

Customer Service /Administrative Asst.

AAG

Winnetka, IL • On-site

$17.75 - $23/hr

Other

Medical

Re-posted 12 days ago

Job description

The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information and prepares them to fully utilize and maximize the benefits of their KP coverage. They also build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.
AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The positions requires but is not limited to dispatching, securing loads, data entry, filing etc. Our company seeks an ambitious, ethical and hard working individual. If you feel you fit this request please submit your resume to the above e-mail address...
Email : Staceyjonesofficedpt101@mail.com
Essential Functions:
• Available to handle member inquiries.
• Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues.
• Responds with empathy to complaints and concerns from members concerning Health Plan benefits, account status, payment history and medical services.
• Documents according to procedure.
• Follows established procedures to meet customer/member needs.

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