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Customer Service Assistant Jobs in Romeoville, IL

Integrity Trade Services

Customer Service

Frankfort, IL

$15.75 - $21.50/hr

Manage all Data Synchronization programs of all related customer portals. * Assist with Accounts ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

Advocate Aurora Health

Food Service Assistant

Chicago, IL · On-site

$18.85 - $28.30/hr

Informs customers of services available, assists customers with service requests, reports service request to the Support Center. Communicates with the Coordinator and Diet Office on a daily basis or ...

New

Advocate Aurora Health

Food Service Assistant

Chicago, IL · On-site

$18.85 - $28.30/hr

Informs customers of services available, assists customers with service requests, reports service request to the Support Center. Communicates with the Coordinator and Diet Office on a daily basis or ...

New

Apple Chevrolet

SERVICE RECEPTION

Tinley Park, IL · On-site

$14.50 - $19.25/hr

Part-Time Service Appointment Representative Position Summary We are seeking a friendly and organized Part-Time Service Appointment Representative to assist customers with scheduling automotive ...

truenorth

Cashier / Customer Service Representative

Darien, IL · On-site

$15.50 - $21.25/hr

Perform interior and exterior store duties necessary to support daily operations Customer Service * Assist customers and provide product or service recommendations * Greet and acknowledge every ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Romeoville, IL

Customer Service Assistant information

See Romeoville, IL salary details

$12

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Romeoville, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Romeoville, IL?

The most popular types of Customer Service jobs in Romeoville, IL are:

What are popular job titles related to Customer Service Assistant jobs in Romeoville, IL?

For Customer Service Assistant jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Romeoville, IL look for?

The top searched job categories for Customer Service Assistant jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service Assistant jobs?

Cities near Romeoville, IL with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Romeoville, IL as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,468 per year, or $20.4 per hour.

Customer Service

Integrity Trade Services

Frankfort, IL

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Job description

Responsibilities:

Will ensure that all incoming customer sales orders are handled in a timely and accurate manner.

  • Process all incoming customer sales orders to ensure accuracy on quantity, products, weights, and unit cost.
  • Update and maintain all customer information in Sage 100.
  • Process all EDI based customer's transactions
  • Manage all Data Synchronization programs of all related customer portals.
  • Assist with Accounts Receivables and Accounts Payables

Location: Frankfort, IL

Schedule/Shift Details

  • 8:00 am to 4:30 pm Monday - Friday

Qualifications

  • Accounting Software knowledge, preferably Sage 100
  • A/P and A/R knowledge
  • Administrative and Data Entry skills

Why choose Integrity Trade Services?

At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.

Interested? Want to Learn More?

Please complete our online application at www.itsstaffing.com, selecting Tinley Park as your nearest office.

The next step would be for you to come in to finish your application and interview with a Recruiter.

We do walk-in interviews:

  • Between 1pm and 3pm on Mondays
  • Between 9:00 am and 11:00 am   **and   ** 1:00 pm to 3:00 pm Tues, Wed, & Thurs

Please have proper identification with you, as well as a current resume.

Integrity Trade Services

18324 West Creek Drive

Tinley Park, IL 60477

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About Us

Integrity Trade Services's core philosophy is "Staffing you can trust".

The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity.  Quite simply, if we wouldn't do a job ourselves, we wouldn't post it.  Fast-growing and well-connected to the industry, we're intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done.

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