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Customer Service Assistant Jobs in Appleton, WI (NOW HIRING)

BANK OF LUXEMBURG

Customer Service Associate

Green Bay, WI · On-site

$16.75 - $19.42/hr

Cross-Selling Bank Services : Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, loans, and credit cards. * Reception Duties : Greet ...

BANK OF LUXEMBURG

Customer Service Associate

Green Bay, WI · On-site

$16.75 - $19.42/hr

Cross-Selling Bank Services : Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, loans, and credit cards. * Reception Duties : Greet ...

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$27

How much do customer service assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service assistant in Appleton, WI is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.26 per hour, depending on experience, location, and employer.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities alongside standard customer service work.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Appleton, WI? The most popular types of Customer Service jobs in Appleton, WI are:
What are popular job titles related to Customer Service Assistant jobs in Appleton, WI? For Customer Service Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Appleton, WI look for? The top searched job categories for Customer Service Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Service Assistant jobs? Cities near Appleton, WI with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Assistant Customer Service Manager

Assistant Customer Service Manager

C&S Wholesale Grocers

Menasha, WI • On-site

Full-time

Posted 26 days ago

C&S Wholesale Grocers rating

7.8

Company rating: 7.8 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

12th of 48 rated food wholesalers

Job description

Position OverviewThe Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.Job Description

Availability: Open
Shift: Morning, Day, Evening (Varies Per Store Needs)
Schedule: Available Upon Interview
Job Type: Full-Time
Location: Piggly Wiggly - 1151 Midway Rd, Menasha, WI, 54952

Description

  • Provide outstanding Customer Service and customer relations at the front-end, attention to associate appearance and behavior, and maintain acceptable service levels
  • Train and coach associates to guarantee consistent performance and the delivery of quality service that exceeds the customer's expectations during all hours of operation
  • React to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
  • Follow and enforce all RCS procedures
  • Perform customer intercepts to verify customer satisfaction
  • Control store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance, and ensuring shrink control procedures
  • Write the schedule weekly for front-end associates
  • Complete merchandising associated with the front-end, and ensure associates are properly informed and trained about all promotions
  • Ensure that merchandise returns are fulfilled throughout the day
  • Ensure a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
  • Maintain a friendly, professional, and well-organized image in all areas of the front-end department, including but not limited to the parking lot, vestibule, checkouts, etc.
  • Prepare and retain reports/ logs needed for store audit and state inspection purposes
  • Maintain supplies for front-end, place orders when needed, and keep inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc.
  • Perform special store-level tasks/projects as assigned by the CSM and store manager
  • Travel Required: No

Environment

  • Store: Grocery Warehouse (50F to 90F)

Skills

  • Specialized Knowledge: Working knowledge of all aspects of front-end operations, as well as the ability to make decisions and provide effective leadership.
  • Special Skills: Very strong customer service skills, communication, management/leadership skills, strong decision-making skills, conflict management, and the ability to manage multiple tasks
  • Physical abilities: : Constant amounts of standing, walking, lifting/carrying loads up to 35 lb, stooping, reaching, handling, talking, and hearing
  • Other: Working knowledge of all store systems, including POS, receiving, LMS, pallet jack certification, etc.

Years Of Experience

  • 1-2 years of previous retail experience in the area of the front-end preferred
QualificationsHigh School Diploma - General StudiesShift1st Shift (United States of America)CompanyPW Retail Foods LLCAbout Our Company

Building on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers' needs.

Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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