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Customer Service Assistant Jobs in Franklin, WI (NOW HIRING)

Advocate Aurora Health

Food Service Assitant

Kenosha, WI · On-site

$18.85 - $28.30/hr

Displays daily specials for presentation to customers. Coordinates the food preparation and ... Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.

Advocate Aurora Health

Food Service Assistant

Elkhorn, WI · On-site

$18.85 - $28.30/hr

Displays daily specials for presentation to customers. Coordinates the food preparation and ... Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.

Advocate Aurora Health

Food Service Assistant

Hartford, WI

$16.25 - $20.75/hr

Displays daily specials for presentation to customers. Coordinates the food preparation and ... Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.

Advocate Aurora Health

Food Service Assistant

Hartford, WI · On-site

$18.85 - $28.30/hr

Displays daily specials for presentation to customers. Coordinates the food preparation and ... Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.

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Customer Service Assistant information

See Franklin, WI salary details

$10

$18

$26

How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Franklin, WI is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.20 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Franklin, WI?

The most popular types of Customer Service jobs in Franklin, WI are:

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For Customer Service Assistant jobs in Franklin, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Franklin, WI look for?

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What cities near Franklin, WI are hiring for Customer Service Assistant jobs?

Cities near Franklin, WI with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Franklin, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,666 per year, or $18.6 per hour.

Part Time Dining Service Assistant

Sonida Senior Living

Hartford, WI • On-site

$16.25 - $21.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Sonida Senior Living rating

5.2

Company rating: 5.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

204th of 245 rated social care providers

Job description

Find your joy here, at The Waterford at Hartford, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!

The Waterford at Hartford, a premier retirement community in Hartford, WI, provides quality care to residents in an independent living, assisted living, and memory care community.  

Schedule: Mondays and Fridays, 3:30p -7:00p and every other weekend. 

What we offer you:

  • Flexible scheduling**
  • Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
    • SafelyYou - AI video technology that detects and prevent falls
    • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
    • Sage - Improve call light response time and improvement to service and care
    • Microsoft Power BI - one stop for all data needs
  • Company support for educational and learning opportunities
    • Paid referral programs for Team Member and Resident referrals
  • Medical, dental, vision, and life/disability insurances*
  • 401k retirement savings offering a discretionary match determined each year based on company performance
  • Employee Assistance Program
  • Dependent Care and FSA saving accounts
  • PTO available day one
  • Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Dining Services Assistant Responsibilities include:

  • Assists chefs in the food preparation tasks, as assigned.
  • Maintains standards for dining services to the Residents to include efficient meal service delivery, customer service and cleanliness of the dining room and kitchen.
  • Assures serving meals to Residents within scheduled time frame.
  • Reports problems, concerns and issues observed with food service and communicates them appropriately.
  • Observes all work, safety, and administrative rules to include local and state requirements.

Qualifications:

  • One to two years’ experience in a similar position preferred.
  • Enjoy providing exceptional customer service and care to our senior residents.

What Sonida Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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