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Customer Service Assistant Jobs in Madison, WI (NOW HIRING)

Bergstrom Automotive

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

BERGSTROM AUTO

Service Assistant

Middleton, WI

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

On-site Staffing Services

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Food Service Assistant

Madison, WI · On-site

$20/hr

Food Service Assistant (Seasonal) - Madison, WI On-Site Staffing Services is currently accepting ... Prepare and serve food in compliance with quality and safety standards to ensure customer ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Costco Wholesale Corporation

Food Service Assistant

Verona, WI · On-site

$15.25 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Madison, WI salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service assistant in Madison, WI is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Madison, WI? The most popular types of Customer Service jobs in Madison, WI are:
What are popular job titles related to Customer Service Assistant jobs in Madison, WI? For Customer Service Assistant jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Madison, WI look for? The top searched job categories for Customer Service Assistant jobs in Madison, WI are:
What cities near Madison, WI are hiring for Customer Service Assistant jobs? Cities near Madison, WI with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,969 per year, or $20.2 per hour.

Service Assistant

BERGSTROM MIDDLETON CHEVROLET

Middleton, WI

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Service Assistant

Bergstrom Chevrolet of Middleton 

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!
  What You'll Do
  • Greet Guests: Welcome every guest with a friendly smile and assist with check-in for service appointments.
  • Support the Service Team: Aid service advisors and technicians in both the main shop and the express lube by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
  • Assist with Guest Needs: Provide transportation options, answer guest inquiries, and ensure every guest feels valued and informed.
  • Complete Service Orders for Used Cars: Work closely with the sales and service teams to ensure used cars are serviced up to brand standards.

Schedule: shifts ranging from Monday-Friday 7:00 am to 6:00 pm
Pay: Hourly pay rate of $17.00 + a monthly performance bonus. Annual income averaging $36,000-37,000.

  What We're Looking For
  • Friendly, positive, and guest-focused attitude.
  • Strong communication skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Prior experience in customer service is a plus but not required.
Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

  • Competitive Compensation
  • Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
  • Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
  • Exclusive Discounts: Save on vehicles, service, and parts
  • Financial Security: 401(k) plan with company match (for full-time team members)
  • Work-Life Balance: Paid holidays (for full-time team members)
  • Wellness Support:
    • Wellness Program
    • Free Team Member Clinic
    • Access to a Free Health Coach
    • Employee Assistance Program
  • Team Recognition: Employee Referral Program
  • Career Development: Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!
Join Wisconsin's Largest and Most Award-Winning Automotive Group!
Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 39 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.
Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's "Best Places to Work" award and honors from the Better Business Bureau and Time Magazine.
At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.
Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

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