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Customer Service Assistant Jobs in Exeland, WI (NOW HIRING)

Customer Service Rep

Hayward, WI ยท On-site

$14.75 - $20.25/hr

We believe that exceptional customer service is the cornerstone of our success, and we're looking ... Provide clear and accurate information about insurance policies and agency services. Assist clients ...

Customer Service Technician

Rice Lake, WI ยท On-site

$17 - $23/hr

At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake ... Enters customer calls into CASE documentation system. Assist Supervisor in the accomplishment of ...

Customer Service Associate I

Cornell, WI ยท On-site

$14.50 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Customer Service Associate I

Chetek, WI ยท On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Rice Lake, WI ยท On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Spooner, WI ยท On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Spooner, WI ยท On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Hayward, WI ยท On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Cornell, WI ยท On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Hayward, WI ยท On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Cornell, WI ยท On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Chetek, WI ยท On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Rice Lake, WI ยท On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

See Exeland, WI salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service assistant in Exeland, WI is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.77 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What cities near Exeland, WI are hiring for Customer Service Assistant jobs?

Cities near Exeland, WI with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Exeland, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,887 per year, or $18.2 per hour.

Customer Service Rep

Hayward, WI โ€ข On-site

$14.75 - $20.25/hr

Full-time

Retirement, PTO

Re-posted 28 days ago


Job description

Welcome to Rob Novak Agency Inc, where we're dedicated to serving the Hayward, Wisconsin community with integrity and a smile. We believe that exceptional customer service is the cornerstone of our success, and we're looking for someone who shares that passion to join our team as a Customer Service Representative. This isn't just about answering calls; it's about building relationships and being a friendly, reliable point of contact for our valued clients. We offer a supportive work environment right here in Hayward, where your contributions are noticed and appreciated. If you're looking for a role where you can genuinely help people, be part of a close-knit team and have the opportunity for advancement, we encourage you to apply.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Appreciation Lunches

Team Building Events

Work-Life Balance

Advancement Opportunities

Long-term Career Growth

Annual Performance Reviews

Weekly Team Meetings

Collaborative Environment

Paid Holidays


Responsibilities

Respond to customer inquiries via phone, email, and in-person with a positive and helpful attitude.

Provide clear and accurate information about insurance policies and agency services.

Assist clients with policy changes, billing questions, and general account management.

Help gather necessary information from clients for new policy applications or claims.

Maintain organized and accurate customer records.

Collaborate with the sales team to ensure a smooth customer experience.


Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Proficiency with standard office software, including email and word processing.

A genuine desire to help others and solve problems.

Ability to work independently and as part of a team.