ZipRecruiter

Log In

1

Heb Customer Service Assistant Jobs in Appleton, WI

BANK OF LUXEMBURG

Customer Service Associate

Green Bay, WI · On-site

$16.75 - $19.42/hr

Cross-Selling Bank Services : Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, loans, and credit cards. * Reception Duties : Greet ...

BANK OF LUXEMBURG

Customer Service Associate

Green Bay, WI · On-site

$16.75 - $19.42/hr

Cross-Selling Bank Services : Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, loans, and credit cards. * Reception Duties : Greet ...

next page

Showing results 1-20

People also search for

All JobsHeb Customer Service Assistant JobsHeb Customer Service Assistant Jobs in Appleton, WI

Heb Customer Service Assistant information

See Appleton, WI salary details

$11

$19

$27

How much do heb customer service assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for heb customer service assistant in Appleton, WI is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an H-E-B Customer Service Assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

How does a HEB Customer Service Assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.

What are H-E-B Customer Service Assistants?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

What are popular job titles related to Heb Customer Service Assistant jobs in Appleton, WI? For Heb Customer Service Assistant jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Heb Customer Service Assistant jobs in Appleton, WI look for? The top searched job categories for Heb Customer Service Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Heb Customer Service Assistant jobs? Cities near Appleton, WI with the most Heb Customer Service Assistant job openings:
Heb Customer Service Assistant jobs near you
Assistant Customer Service Manager

Assistant Customer Service Manager

C&S Wholesale Grocers

Menasha, WI • On-site

Full-time

Posted 27 days ago

C&S Wholesale Grocers rating

7.8

Company rating: 7.8 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

12th of 48 rated food wholesalers

Job description

Position OverviewThe Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.Job Description

Availability: Open
Shift: Morning, Day, Evening (Varies Per Store Needs)
Schedule: Available Upon Interview
Job Type: Full-Time
Location: Piggly Wiggly - 1151 Midway Rd, Menasha, WI, 54952

Description

  • Provide outstanding Customer Service and customer relations at the front-end, attention to associate appearance and behavior, and maintain acceptable service levels
  • Train and coach associates to guarantee consistent performance and the delivery of quality service that exceeds the customer's expectations during all hours of operation
  • React to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
  • Follow and enforce all RCS procedures
  • Perform customer intercepts to verify customer satisfaction
  • Control store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance, and ensuring shrink control procedures
  • Write the schedule weekly for front-end associates
  • Complete merchandising associated with the front-end, and ensure associates are properly informed and trained about all promotions
  • Ensure that merchandise returns are fulfilled throughout the day
  • Ensure a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
  • Maintain a friendly, professional, and well-organized image in all areas of the front-end department, including but not limited to the parking lot, vestibule, checkouts, etc.
  • Prepare and retain reports/ logs needed for store audit and state inspection purposes
  • Maintain supplies for front-end, place orders when needed, and keep inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc.
  • Perform special store-level tasks/projects as assigned by the CSM and store manager
  • Travel Required: No

Environment

  • Store: Grocery Warehouse (50F to 90F)

Skills

  • Specialized Knowledge: Working knowledge of all aspects of front-end operations, as well as the ability to make decisions and provide effective leadership.
  • Special Skills: Very strong customer service skills, communication, management/leadership skills, strong decision-making skills, conflict management, and the ability to manage multiple tasks
  • Physical abilities: : Constant amounts of standing, walking, lifting/carrying loads up to 35 lb, stooping, reaching, handling, talking, and hearing
  • Other: Working knowledge of all store systems, including POS, receiving, LMS, pallet jack certification, etc.

Years Of Experience

  • 1-2 years of previous retail experience in the area of the front-end preferred
QualificationsHigh School Diploma - General StudiesShift1st Shift (United States of America)CompanyPW Retail Foods LLCAbout Our Company

Building on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers' needs.

Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

What C&S Wholesale Grocers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply