Online Customer Service Tech Jobs in Appleton, WI

Start Your Career with BFC Solutions!

Looking for more than just a job? At BFC Solutions, we invest in people-not just positions. Whether you are starting your career or looking for a fresh opportunity, we will provide the training, support, and career path you need to succeed.

No experience? No problem. We provide paid, hands-on training in a skilled trade, giving you the opportunity to build a rewarding career in a stable, growing industry. If you are motivated, dependable, and ready to learn, BFC is ready to invest in your future with real advancement opportunities and long-term career growth.

Travel Requirement: Overnight travel may be required every other week (Monday through Thursday nights) within your assigned region. During overnight travel weeks, you will receive an additional $25 per day, plus any overtime earned, paid in the following weeks’ paycheck.

Benefits & Perks

• Competitive pay
• Weekly paycheck
• Medical, dental, vision, and life insurance
• 401(k) and additional benefits
• Company take-home vehicle
• Paid training
• Career advancement opportunities

What You Will Do

• Follow assigned daily and weekly route schedules, arriving on time and completing services within expected service windows.
• Perform scheduled HVAC filter service and preventive maintenance, including removing and replacing filters, cleaning housings, inspecting units, checking airflow and filter fit, and verifying proper operation.
• Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops.
• Load, unload, and organize filters, tools, and supplies while maintaining accurate inventory.
• Provide route coverage and support for other territories as needed, including occasional overnight travel.

What We Are Looking For

Required Qualifications

• At least 21 years of age.
• Valid driver's license with an acceptable driving record.
• Comfortable working at heights up to 36 feet using an extension ladder.
• Ability to pass pre-employment background screening, drug/alcohol testing, and customer-required screenings.
• Mechanical aptitude with the ability to use hand tools, read basic work instructions, and follow standard procedures.
• Comfortable using smartphones and mobile applications to document completed work.
• Ability to lift and move up to 50 pounds and meet the travel and scheduling requirements of the position, including overtime and overnight travel.

Preferred Qualifications

• One or more years of experience in field service, installation, maintenance, route-based service, or another customer-facing technical role.
• Experience working in commercial or industrial environments such as roofing, pest control, cable installation, construction, facility maintenance, or route service.
• Experience performing HVAC filter service, preventive maintenance, or refrigeration support.

Physical & Work Environment

• Field-based position performed at commercial, industrial, retail, and school customer locations.
• Work performed indoors and outdoors in varying weather conditions.
• Exposure to dust, noise, moving equipment, cleaning materials, and other maintenance-related conditions.
• Frequent standing, walking, driving, bending, reaching, and handling tools.
• Occasional climbing, crawling, kneeling, squatting, pushing, and pulling.
• Must safely lift and move up to 50 pounds.
• Required PPE may include gloves, safety harness, hearing protection, eye protection, safety footwear, and respirators when required.
• Full-time, route-based schedule with early morning starts and overtime as business needs require.

Equal Opportunity & Important Notices

• BFC Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to any status protected by applicable law.
• Employment is at-will unless otherwise stated in a signed written agreement.
• Employment offers may be contingent upon successful completion of background screening, drug screening, motor vehicle record review, and customer-required clearances, including JLA/FBI background clearance where applicable.
• This job posting is intended to summarize the position and does not constitute a contract of employment. Duties and requirements may change based on business needs.

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