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Room Service Ambassador

Little Rock, AR · On-site

$13 - $16.50/hr

The Room Service Ambassador provides excellent customer service to ensure the department's goals are met. Qualifications: Minimum: * High School diploma/GED plus computer. * Basic keyboard skills and ...

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How much do customer service ambassador jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service ambassador in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Ambassador, and why are they important?

To thrive as a Customer Service Ambassador, you need excellent interpersonal skills, problem-solving abilities, and a strong understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and communication platforms is typically required. Outstanding patience, active listening, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are essential for delivering superior customer experiences, retaining clients, and upholding the brand's reputation.

How does a Customer Service Ambassador typically collaborate with other departments to resolve customer issues?

Customer Service Ambassadors often work closely with teams such as technical support, billing, and sales to ensure customer concerns are resolved efficiently. When an issue extends beyond the ambassador's direct authority or expertise, they coordinate with the appropriate department to gather information or facilitate solutions. This collaboration requires clear communication, timely follow-ups, and a strong understanding of internal processes. Being proactive and maintaining positive relationships with colleagues in other departments is essential for delivering seamless customer experiences.

What are Customer Service Ambassadors?

Customer Service Ambassadors are professionals who represent a company or organization and serve as the main point of contact for customers. Their primary role is to assist customers with inquiries, resolve issues, provide information about products or services, and ensure a positive customer experience. They often handle communications via phone, email, chat, or in person, and they play a crucial role in building and maintaining customer satisfaction and loyalty. Customer Service Ambassadors must have strong communication, problem-solving, and interpersonal skills to be effective in their role.

What is the difference between Customer Service Ambassador vs Customer Service Representative?

AspectCustomer Service AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often on-the-job training
Work EnvironmentRetail stores, events, brand promotions, hospitalityCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, hospitality, brand promotion, eventsCustomer support across various industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles involving brand representation and customer engagementGeneral customer support and service tasks

The main difference is that Customer Service Ambassadors focus on representing brands, engaging customers in person or at events, and promoting positive experiences. Customer Service Representatives typically handle inquiries, complaints, and support via phone, email, or chat. Both roles require strong communication skills, but Ambassadors often work in face-to-face settings, emphasizing brand promotion and customer interaction.

More about Customer Service Ambassador jobs
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What states have the most Customer Service Ambassador jobs? States with the most job openings for Customer Service Ambassador jobs include:
What job categories do people searching Customer Service Ambassador jobs look for? The top searched job categories for Customer Service Ambassador jobs are:
Customer Service Ambassador jobs near you
Infographic showing various Customer Service Ambassador job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Ambassador at Golf Learning Center

Customer Service Ambassador at Golf Learning Center

Peoria Park District

Peoria, IL

$18/hr

Other

Posted yesterday

Job description

Customer Service Ambassador at Golf Learning Center

GOLF LEARNING CENTER - PEORIA, IL

Overview

Salary Range $18.00 Hourly Position Type Part Time

Description

Duties: Under the supervision of the General Manager of the Golf Learning Center, the Customer Service Ambassador at the Golf Learning Center is responsible for the following:

  • Greet guests warmly upon arrival, creating a welcoming and inclusive atmosphere.
  • Provide information about Golf Learning Center offerings, including gameplay options, pricing, menu items, and special promotions.
  • Assist guests with check-in, bay assignments, and gameplay setup, ensuring a seamless start to their experience.
  • Respond to guest inquiries and resolve issues promptly and professionally, escalating complex concerns to the Guest Services Supervisor when necessary.
  • Monitor guest feedback during interactions and share insights with management to enhance service quality.
  • Guide guests through the use of Golf Learning Center technology, including golf bay systems and ball-tracking software.
  • Ensure golf bays are clean, fully equipped, and ready for guest use before and after each session.
  • Assist with basic troubleshooting of gameplay technology, such as resetting systems or addressing minor glitches, and report technical issues to the Gameplay team.
  • Promote gameplay add-ons, such as extended playtime or specialty games, to enhance guest experiences and drive revenue.
  • Facilitate food and beverage service through the coordination of menu recommendations and ensuring the timeliness of orders.
  • Assist with guest check-in and orientation for private events, corporate functions, and tournaments.
  • Provide on-site support during events, such as directing guests to reserved areas, answering questions, or coordinating with event staff.
  • Ensure event spaces are guest-ready, with proper setup and amenities as specified by the event plan.
  • Promote Golf Learning Center event packages to guests inquiring about future bookings.
  • Enforce safety protocols, including proper use of golf equipment and adherence to facility rules, to ensure a safe environment for guests and staff.
  • Monitor for responsible alcohol consumption and report any concerns to management or security personnel.
  • Assist with emergency procedures, such as evacuations or first aid, following training and protocols.
  • Maintain cleanliness and organization in guest-facing areas, adhering to health and safety regulations.
  • Performing other related duties as assigned.

Essential Functions:

  • Part-time position requiring 15-25 hours per week, with flexible scheduling that includes evenings, weekends, and holidays to align with facility needs.
  • Ability to stand and walk for extended periods, lift up to 25 pounds (e.g., Ball trays, equipment), and navigate a multi-level facility. Must be comfortable moving quickly in a busy environment.
  • Fast-paced, high-energy setting with exposure to loud music, flashing lights, and large crowds. The role involves frequent interaction with guests in indoor and outdoor areas, depending on weather and facility layout.
Qualifications

Education: High school diploma or equivalent preferred; no formal education required.

Experience: One or more years of experience in customer service, hospitality, retail, or entertainment industries preferred but not required. Experience in fast-paced, guest-facing roles (e.g., restaurants, amusement parks, or sports venues) preferred. Familiarity with point-of-sale (POS) systems or basic technology troubleshooting is an advantage.

Knowledge and Ability:

  • Strong verbal communication skills with the ability to engage diverse guests in a friendly and professional manner.
  • Ability to think on your feet and resolve guest issues quickly and effectively.
  • Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Perks:

  • Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.

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