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Customer Service Ambassador Jobs (NOW HIRING)

The Service Ambassador greets and welcomes all guests/visitors/staff at designated locations, provides an excellent customer service experience, and may assist in a variety of areas of the hospital ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Experience in customer service, janitorial service, retail, or food prep service, within a high ...

Mobile Order & Pay Ambassador

Mohegan Lake, NY · On-site

$15.75 - $21.25/hr

Our Mobile Service Ambassador is tasked with helping customers place Mobile Orders through their devices and help guest download the App and use these mobile ordering functions on current and future ...

Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer. Maintain established policies, procedures ...

Mobile Order & Pay Ambassador

Poughkeepsie, NY · On-site

$14.75 - $20/hr

Our Mobile Service Ambassador is tasked with helping customers place Mobile Orders through their devices and help guest download the App and use these mobile ordering functions on current and future ...

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Customer Service Ambassador information

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$9

$18

$26

How much do customer service ambassador jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service ambassador in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Ambassador, and why are they important?

To thrive as a Customer Service Ambassador, you need excellent interpersonal skills, problem-solving abilities, and a strong understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and communication platforms is typically required. Outstanding patience, active listening, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are essential for delivering superior customer experiences, retaining clients, and upholding the brand's reputation.

How does a Customer Service Ambassador typically collaborate with other departments to resolve customer issues?

Customer Service Ambassadors often work closely with teams such as technical support, billing, and sales to ensure customer concerns are resolved efficiently. When an issue extends beyond the ambassador's direct authority or expertise, they coordinate with the appropriate department to gather information or facilitate solutions. This collaboration requires clear communication, timely follow-ups, and a strong understanding of internal processes. Being proactive and maintaining positive relationships with colleagues in other departments is essential for delivering seamless customer experiences.

What are Customer Service Ambassadors?

Customer Service Ambassadors are professionals who represent a company or organization and serve as the main point of contact for customers. Their primary role is to assist customers with inquiries, resolve issues, provide information about products or services, and ensure a positive customer experience. They often handle communications via phone, email, chat, or in person, and they play a crucial role in building and maintaining customer satisfaction and loyalty. Customer Service Ambassadors must have strong communication, problem-solving, and interpersonal skills to be effective in their role.

What is the difference between Customer Service Ambassador vs Customer Service Representative?

AspectCustomer Service AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often on-the-job training
Work EnvironmentRetail stores, events, brand promotions, hospitalityCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, hospitality, brand promotion, eventsCustomer support across various industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles involving brand representation and customer engagementGeneral customer support and service tasks

The main difference is that Customer Service Ambassadors focus on representing brands, engaging customers in person or at events, and promoting positive experiences. Customer Service Representatives typically handle inquiries, complaints, and support via phone, email, or chat. Both roles require strong communication skills, but Ambassadors often work in face-to-face settings, emphasizing brand promotion and customer interaction.

More about Customer Service Ambassador jobs
What cities are hiring for Customer Service Ambassador jobs? Cities with the most Customer Service Ambassador job openings:
What states have the most Customer Service Ambassador jobs? States with the most job openings for Customer Service Ambassador jobs include:
Infographic showing various Customer Service Ambassador job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service Ambassador

Service Ambassador

Aramark

Houston, TX • On-site

Full-time

Posted 2 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,213 frontline employees who took The Breakroom Quiz

336th of 426 rated business services


Job description

Job Description
The Service Ambassador greets and welcomes all guests/visitors/staff at designated locations, provides an excellent customer service experience, and may assist in a variety of areas of the hospital/long-term care facility, including the Emergency Department or dining areas. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by rigorously adhering to safety and sanitation standards
• Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Responsive to customer needs.
• Adheres to the established policies addressing confidentiality of patient information.
• Maintains compliance with ARAMARK's standards of operation. Adheres to ARAMARK's Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.
• Adheres to Aramark safety policies and procedures including the use of proper personal protective gear and following proper infection control measures.
• Assists in training other employees. Work will vary with changing needs and priorities. Management may revise duties/schedule at any time.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Experience in a healthcare setting is helpful, but not required.
• Needs to communicate fluently in the English language; bilingual or multilingual is a huge benefit.
• Ability to stay calm in a less than calm circumstance.
• Must be flexible and adaptable to change.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

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Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US