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Customer Service Ambassador Jobs (NOW HIRING)

CLEAR

Service Ambassador (DAL)

Dallas, TX · On-site

$19.80/hr

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

CLEAR

Service Ambassador (DAL)

Dallas, TX

$19.80/hr

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

ABM

Parking Customer Service Ambassador

Miami, FL · On-site

$12 - $14.25/hr

Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer. Maintain established policies, procedures ...

New

Sophy - Hyde Park

Guest Service Ambassador

Chicago, IL · On-site

$15.25 - $19/hr

The Guest Service Ambassador creates a welcoming first impression by providing excellent customer service with a smile! They help guest to feel at home by using the guest name whenever possible ...

Compass Group

Guest Service Ambassador

Manhattan, NY · On-site

$24 - $25.50/hr

Guest Service Ambassador Millenium NYC (Lexington) Pay 5 Salary: $24-$25.50 Other Forms of ... customers and employees. Essential Duties and Responsibilities: * Properly greets and handles ...

Sophy - Hyde Park

Guest Service Ambassador

Chicago, IL · On-site

$15 - $19/hr

The Guest Service Ambassador creates a welcoming first impression by providing excellent customer service with a smile! They help guest to feel at home by using the guest name whenever possible ...

McDonald's

Mobile Order & Pay Ambassador

Mohegan Lake, NY · On-site

$15.75 - $21.25/hr

Our Mobile Service Ambassador is tasked with helping customers place Mobile Orders through their devices and help guest download the App and use these mobile ordering functions on current and future ...

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Customer Service Ambassador information

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How much do customer service ambassador jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service ambassador in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service ambassador?

Customer Service Ambassadors are professionals who represent a company or organization and serve as the main point of contact for customers. Their primary role is to assist customers with inquiries, resolve issues, provide information about products or services, and ensure a positive customer experience. They often handle communications via phone, email, chat, or in person, and they play a crucial role in building and maintaining customer satisfaction and loyalty. Customer Service Ambassadors must have strong communication, problem-solving, and interpersonal skills to be effective in their role.

What are the key skills and qualifications needed to thrive as a customer service ambassador, and why are they important?

To thrive as a Customer Service Ambassador, you need excellent interpersonal skills, problem-solving abilities, and a strong understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and communication platforms is typically required. Outstanding patience, active listening, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are essential for delivering superior customer experiences, retaining clients, and upholding the brand's reputation.

How does a customer service ambassador typically collaborate with other departments to resolve customer issues?

Customer Service Ambassadors often work closely with teams such as technical support, billing, and sales to ensure customer concerns are resolved efficiently. When an issue extends beyond the ambassador's direct authority or expertise, they coordinate with the appropriate department to gather information or facilitate solutions. This collaboration requires clear communication, timely follow-ups, and a strong understanding of internal processes. Being proactive and maintaining positive relationships with colleagues in other departments is essential for delivering seamless customer experiences.

What is the difference between Customer Service Ambassador vs Customer Service Representative?

AspectCustomer Service AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often on-the-job training
Work EnvironmentRetail stores, events, brand promotions, hospitalityCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, hospitality, brand promotion, eventsCustomer support across various industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles involving brand representation and customer engagementGeneral customer support and service tasks

The main difference is that Customer Service Ambassadors focus on representing brands, engaging customers in person or at events, and promoting positive experiences. Customer Service Representatives typically handle inquiries, complaints, and support via phone, email, or chat. Both roles require strong communication skills, but Ambassadors often work in face-to-face settings, emphasizing brand promotion and customer interaction.

More about Customer Service Ambassador jobs

What cities are hiring for Customer Service Ambassador jobs?

Cities with the most Customer Service Ambassador job openings:

What states have the most Customer Service Ambassador jobs?

States with the most job openings for Customer Service Ambassador jobs include:

What job categories do people searching Customer Service Ambassador jobs look for?

The top searched job categories for Customer Service Ambassador jobs are:

Customer Service Ambassador jobs near you
Infographic showing various Customer Service Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Ambassador (DAL)

CLEAR

Dallas, TX • On-site

$19.80/hr

Full-time

Posted 10 days ago

CLEAR rating

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

51st of 118 rated security

Job description

Member Experience/Service Ambassador (Airport)
CLEAR is building easier, safer, and faster experiences at the airport. As a Member Experience/Service Ambassador, you'll deliver top notch service for CLEAR members and travelers-greeting passengers, verifying membership and identification, guiding them through the CLEAR process, and resolving issues with empathy and urgency. You'll be part of a collaborative team recognized through team based bonuses when your location meets service and operational goals.
What You'll Do:
  • Delight Members & Travelers: Provide warm, proactive assistance in the CLEAR lanes - greeting, wayfinding, answering questions, and creating memorable interactions.
  • Verify & Escort: Warmly welcome and verify CLEAR Members, guiding them smoothly and safely through their journey.
  • Resolve Issues: Triage and resolve member concerns, loop in support teams when needed, and follow through to find a resolution.
  • Keep Operations Flowing: Ensure lane readiness (signage, equipment, cleanliness), guide smooth member flow, and provide clear, proactive communication throughout the experience.
  • Educate & Inform: Share information about CLEAR benefits and services.
  • Operate Safely & Compliantly: Follow security protocols, accurately verify documents, and uphold airport and company safety procedures.

What You're Great At:
  • Service Mindset: Genuine passion for helping people and creating calm, positive experiences in fast-paced environments.
  • Clear Communication: Friendly, professional, and able to tailor your approach to each traveler.
  • Problem Solver: Steady under pressure; you anticipate needs, remove friction, and escalate issues appropriately.
  • Team Player: Collaborative, coachable, and eager to contribute to shared goals.
  • Tech Comfortable: Confident using mobile devices and company systems.

Role Requirements
  • 18 years of age or older; high school diploma or GED.
  • 1+ years of client facing customer service experience (retail, hospitality, travel, food services, etc)
  • Open availability for shifts, including weekends/holidays.
  • Able to stand for up to 8 hours per day.
  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.

Pay & Benefits
  • Hourly base wage
  • Benefits package available for eligible employees. (Details vary by location and role type.)

Love delivering exceptional service and creating smooth travel moments? Apply today.

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