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Bilingual Customer Service Representative Mandarin Jobs

Medix

HYBRID CSR (Bilingual Mandarin)

New York, NY · On-site +1

$23 - $24/hr

  • Medical

... Bilingual Member Services Representative (Mandarin/English) to join our growing healthcare team. This role is ideal for someone with a strong customer service background in a health plan or managed ...

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How much do bilingual customer service representative mandarin jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for bilingual customer service representative mandarin in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bilingual customer service representative Mandarin?

To thrive as a Bilingual Customer Service Representative (Mandarin), you need fluency in both Mandarin and English, strong verbal and written communication skills, and prior customer service experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes call center phone systems is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with diverse clients and resolve issues effectively. These skills ensure clear communication, high customer satisfaction, and efficient problem resolution in a multilingual service environment.

How does being bilingual in Mandarin enhance collaboration within a customer service team?

As a Bilingual Customer Service Representative (Mandarin), your language skills are invaluable for bridging communication gaps with Mandarin-speaking customers and team members. You often act as a cultural and linguistic liaison, helping colleagues understand customer needs more fully and ensuring clear, accurate communication. This collaborative role can also involve supporting training sessions, translating resources, and providing insights into cultural nuances, which strengthens the team's overall service quality and fosters a more inclusive environment.

What is a bilingual customer service representative Mandarin?

Bilingual Customer Service Representatives (Mandarin) are professionals who assist customers in both English and Mandarin, providing support through phone, email, chat, or in-person interactions. Their main responsibilities include resolving customer inquiries, handling complaints, processing orders, and providing product or service information. These representatives are valued for their language skills and cultural understanding, which help companies serve Mandarin-speaking customers more effectively. They typically work in various industries such as retail, finance, telecommunications, and travel.
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Bilingual Customer Service Representative Mandarin jobs near you
Infographic showing various Bilingual Customer Service Representative Mandarin job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative / Bilingual CSR

PSG Global Solutions

Sacramento, CA • On-site

$17 - $21.25/hr

Other

Posted 4 days ago

Job description

Bilingual Customer Service Representative / Bilingual CSR

Back in 1960, the world of Randstad was no more than one old bicycle, two student rooms and 500 Dutch guilders. But Frits Goldschmeding (founder) and Ger Daleboudt had big plans. They believed that the labor market could be different and better - more flexible – and that temporary labor was the means to achieving that. Their dream became a reality. Within ten years, Randstad had established branches in four countries, and has now become one of the most recognized recruitment agencies in the world.

Sound corporate governance is a key component of Randstad's culture, behavior and management and is consistent with its core values. Randstad's corporate governance is supported by a strong focus on integrity, transparency and clear and timely communication. The business processes throughout the organization incorporate transparency for both external reporting and the management of activities around the world. Good governance and proper supervision are important prerequisites for generating and maintaining trust in Randstad and its management.

Job Description

Are you an experienced Customer Service Representative that is looking to advance your career in a company where you can have job security and great work-life balance? If you say yes to all, then this position is for you!

I would like to speak with you more about your recent experience as well as the position I have available within your area. Kindly check the Job Description below and contact me today at your earliest convenience. This position may be filled quickly.

  • Responds to customer phone inquiries in a prompt, courteous and concise manner
  • Provides callers with an unbiased information to assist customers with application and eligibility requirements
  • Accesses, reads, and interprets customers and provider data elements within customer's application
  • Performs accurately all data entry functions to reflect customer activity/transactions
  • Answers customer questions and assists in problem resolution
  • Assists customers in the enrollment process
  • Documents all customer encounters in clear and concise logs
Qualifications
  • HS Diploma / GED
  • 2+ years of Customer Service / Healthcare call center experience
  • Bilingual (Spanish, Russian Arabic, Farsi, Korean, Mandarin, Cantonese, Cambodian)
  • Proficient in using MS Office Applications
Additional Information

Shift:

  • 7am-3pm or 8am-4pm (Ideally, M-F)

If you're interested, kindly send your most updated resume to Shara Bonifacio today for immediate consideration. Interviews are happening this week.

Apply