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Customer Service Ambassador Jobs (NOW HIRING)

Customer Service Ambassador

Medford, OR ยท On-site

$19.27 - $26.50/hr

Serving as both a frontline greeter and a retail service provider, the Customer Service Ambassador is responsible for providing excellent customer service, facilitating guest support services ...

We are seeking friendly, professional people that understand the importance of exceptional customer service to join the #1 KIA dealership group in Michigan as a Service Ambassador! In this role, you ...

Guest Service Ambassador

Chicago, IL ยท On-site

$19 - $20/hr

As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ... Cordially greeting all guests, providing them with excellent customer service * Drawing attention ...

Service Ambassador (CVG)

Hebron, KY ยท On-site

$20.50/hr

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

Service Ambassador (CVG)

Hebron, KY ยท On-site

$20.50/hr

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

Member Experience/Service Ambassador (Airport) CLEAR is building easier, safer, and faster ... facing customer service experience (retail, hospitality, travel, food services, etc) * Open ...

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Customer Service Ambassador information

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How much do customer service ambassador jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service ambassador in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service ambassador?

Customer Service Ambassadors are professionals who represent a company or organization and serve as the main point of contact for customers. Their primary role is to assist customers with inquiries, resolve issues, provide information about products or services, and ensure a positive customer experience. They often handle communications via phone, email, chat, or in person, and they play a crucial role in building and maintaining customer satisfaction and loyalty. Customer Service Ambassadors must have strong communication, problem-solving, and interpersonal skills to be effective in their role.

What are the key skills and qualifications needed to thrive as a customer service ambassador, and why are they important?

To thrive as a Customer Service Ambassador, you need excellent interpersonal skills, problem-solving abilities, and a strong understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and communication platforms is typically required. Outstanding patience, active listening, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are essential for delivering superior customer experiences, retaining clients, and upholding the brand's reputation.

How does a customer service ambassador typically collaborate with other departments to resolve customer issues?

Customer Service Ambassadors often work closely with teams such as technical support, billing, and sales to ensure customer concerns are resolved efficiently. When an issue extends beyond the ambassador's direct authority or expertise, they coordinate with the appropriate department to gather information or facilitate solutions. This collaboration requires clear communication, timely follow-ups, and a strong understanding of internal processes. Being proactive and maintaining positive relationships with colleagues in other departments is essential for delivering seamless customer experiences.

What is the difference between Customer Service Ambassador vs Customer Service Representative?

AspectCustomer Service AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often on-the-job training
Work EnvironmentRetail stores, events, brand promotions, hospitalityCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, hospitality, brand promotion, eventsCustomer support across various industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles involving brand representation and customer engagementGeneral customer support and service tasks

The main difference is that Customer Service Ambassadors focus on representing brands, engaging customers in person or at events, and promoting positive experiences. Customer Service Representatives typically handle inquiries, complaints, and support via phone, email, or chat. Both roles require strong communication skills, but Ambassadors often work in face-to-face settings, emphasizing brand promotion and customer interaction.

More about Customer Service Ambassador jobs

What cities are hiring for Customer Service Ambassador jobs?

Cities with the most Customer Service Ambassador job openings:

What states have the most Customer Service Ambassador jobs?

States with the most job openings for Customer Service Ambassador jobs include:

Infographic showing various Customer Service Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Ambassador

Asante

Medford, OR โ€ข On-site

$19.27 - $26.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Additional Position Details: FTE: 0.500000 | 20 hours per week | Part Time | Primarily Mon - Fri /0800-1200
Starting Wage: $19.27-$26.50 per hour, depending on experience
Position Summary
The Customer Service Ambassador is a vital member of the Volunteer Services Department at Asante Rogue Regional Medical Center. This hybrid role combines lobby services and gift shop operations to ensure a welcoming, supportive, and efficient environment for patients, visitors, staff, and volunteers. Serving as both a frontline greeter and a retail service provider, the Customer Service Ambassador is responsible for providing excellent customer service, facilitating guest support services, overseeing daily gift shop operations, and coordinating volunteer activities in alignment with Asante's mission, vision, and values.
Position Qualifications
Education
  • High School diploma or equivalent

Experience
  • Minimum of 2 years of customer service or retail experience in a fast-paced, professional environment, such as hospitality, healthcare, retail, or administrative/clerical support, is required
  • Experience in retail management, volunteer coordination, or a healthcare environment- preferred
Total Rewards
We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:
  • Competitive Pay: Hourly and salaried positions earn market-based compensation.
  • Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
  • Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
  • Paid Time Off: Generous ETO for part-time and above employees.
  • Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
  • Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:
Excellence - Respect - Honesty - Service - Teamwork
Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.

Asante logo

About Asante

Sourced by ZipRecruiter

As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. At Asante, our top priority is you. We believe each person must be treated with compassion, dignity, honesty and skill. Our 6,347 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Asante is based in Medford, Oregon, and governed by a board of directors composed of local volunteers and physicians. Board members give their time to ensure that the people of nine Southern Oregon and Northern California counties receive high-quality health care services provided with compassion. All decisions are made by people who live and work in our community.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Medford, OR, US

Year founded

1995