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Customer Service Ambassador Jobs (NOW HIRING)

Summit Place Kia

Service Ambassador

Auburn Hills, MI

$13.50/hr

We are seeking friendly, professional people that understand the importance of exceptional customer service to join the #1 KIA dealership group in Michigan as a Service Ambassador! In this role, you ...

ABM

Customer Service Ambassador

Dallas, TX

$14.25 - $19.75/hr

Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer. * Maintain established policies, procedures ...

ABM Industries, Inc.

Customer Service Ambassador

Dallas, TX · On-site

$14.25 - $19.75/hr

Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer. * Maintain established policies, procedures ...

First Lady

Guest Service Ambassador

Chicago, IL

$18.50 - $19.50/hr

Guest Service Ambassador First Lady, the industry leader in Chicago tours and private events, is ... Cordially greeting all guests, providing them with excellent customer service * Drawing attention ...

Michaels Stores

Customer Service Ambassador

Warrington, PA

$15 - $19.50/hr

Store - PHI-WARRINGTON, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience.

First Lady

Guest Service Ambassador

Chicago, IL · On-site

$18.50 - $19.50/hr

As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ... Cordially greeting all guests, providing them with excellent customer service * Drawing attention ...

Aramark

Service Ambassador

Houston, TX

The Service Ambassador greets and welcomes all guests/visitors/staff at designated locations, provides an excellent customer service experience, and may assist in a variety of areas of the hospital ...

Aramark

Service Ambassador

Houston, TX

The Service Ambassador greets and welcomes all guests/visitors/staff at designated locations, provides an excellent customer service experience, and may assist in a variety of areas of the hospital ...

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Customer Service Ambassador information

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How much do customer service ambassador jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service ambassador in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Ambassador, and why are they important?

To thrive as a Customer Service Ambassador, you need excellent interpersonal skills, problem-solving abilities, and a strong understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and communication platforms is typically required. Outstanding patience, active listening, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are essential for delivering superior customer experiences, retaining clients, and upholding the brand's reputation.

How does a Customer Service Ambassador typically collaborate with other departments to resolve customer issues?

Customer Service Ambassadors often work closely with teams such as technical support, billing, and sales to ensure customer concerns are resolved efficiently. When an issue extends beyond the ambassador's direct authority or expertise, they coordinate with the appropriate department to gather information or facilitate solutions. This collaboration requires clear communication, timely follow-ups, and a strong understanding of internal processes. Being proactive and maintaining positive relationships with colleagues in other departments is essential for delivering seamless customer experiences.

What are Customer Service Ambassadors?

Customer Service Ambassadors are professionals who represent a company or organization and serve as the main point of contact for customers. Their primary role is to assist customers with inquiries, resolve issues, provide information about products or services, and ensure a positive customer experience. They often handle communications via phone, email, chat, or in person, and they play a crucial role in building and maintaining customer satisfaction and loyalty. Customer Service Ambassadors must have strong communication, problem-solving, and interpersonal skills to be effective in their role.

What is the difference between Customer Service Ambassador vs Customer Service Representative?

AspectCustomer Service AmbassadorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often on-the-job training
Work EnvironmentRetail stores, events, brand promotions, hospitalityCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, hospitality, brand promotion, eventsCustomer support across various industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles involving brand representation and customer engagementGeneral customer support and service tasks

The main difference is that Customer Service Ambassadors focus on representing brands, engaging customers in person or at events, and promoting positive experiences. Customer Service Representatives typically handle inquiries, complaints, and support via phone, email, or chat. Both roles require strong communication skills, but Ambassadors often work in face-to-face settings, emphasizing brand promotion and customer interaction.

More about Customer Service Ambassador jobs
What cities are hiring for Customer Service Ambassador jobs? Cities with the most Customer Service Ambassador job openings:
What states have the most Customer Service Ambassador jobs? States with the most job openings for Customer Service Ambassador jobs include:
What job categories do people searching Customer Service Ambassador jobs look for? The top searched job categories for Customer Service Ambassador jobs are:
Customer Service Ambassador jobs near you
Infographic showing various Customer Service Ambassador job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service Ambassador

Service Ambassador

Summit Place Kia

Auburn Hills, MI

$13.50/hr

Full-time

Posted 2 days ago

Job description

We are seeking friendly, professional people that understand the importance of exceptional customer service to join the #1 KIA dealership group in Michigan as a Service Ambassador!
In this role, you will...
  • Greet and assist customers in the service drive
  • Support Service Advisors with customer telephone inquiries
  • Schedule appointments
  • Various other duties to ensure exceptional customer service
  • Help maintain operations of the service drive.
Service Ambassadors enhance our customers experience by assisting the Service Advisers in any way they can. Being able to spot a need, and determining how to help meet that need, is the best way to describe the position overall.
If you like to think on your feet and are serious about helping people, please contact us!

**We welcome individuals who are new to the automotive industry but with previous roles in customer service** ​

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