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Customer Segmentation Jobs (NOW HIRING)

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop, maintain, and troubleshoot CRM campaigns, customer journeys, segmentation logic, and audience targeting * Investigate campaign delivery issues and perform root cause analysis across CRM ...

Stater Bros.

Customer Loyalty Analyst

San Bernardino, CA · On-site

$30.45 - $38/hr

Support customer segmentation, targeting test-and-learn strategies, offer optimization, and personalized marketing initiatives by analyzing past behavior, purchase patterns, category engagement ...

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Customer Segmentation information

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How much do customer segmentation jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer segmentation in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a customer segmentation?

A Customer Segmentation job involves analyzing customer data to divide a company's customer base into distinct groups based on shared characteristics, behaviors, or preferences. Professionals in this role use data analytics, statistical modeling, and machine learning to identify patterns that help businesses tailor marketing strategies, improve customer experiences, and boost sales. They work closely with marketing, sales, and product teams to create targeted campaigns and optimize business strategies for different customer segments.

What are the typical responsibilities and challenges for someone working in customer segmentation?

Professionals in Customer Segmentation are responsible for analyzing customer data to identify unique groups, building segmentation models, and presenting insights to marketing and product teams. A common challenge in this role is balancing complex data analysis with real-world business goals, ensuring that segmentation strategies are both accurate and actionable. You’ll collaborate closely with marketing, sales, and analytics teams to tailor campaigns and measure their effectiveness. Success in this position requires both analytical rigor and the ability to translate data into strategic recommendations that support business objectives.

What are the key skills and qualifications needed to thrive in the customer segmentation position, and why are they important?

To excel in Customer Segmentation, you need a solid background in data analysis, statistical modeling, and market research, typically supported by a degree in marketing, business, statistics, or a related field. Proficiency with analytics tools like SQL, Python, R, and data visualization platforms such as Tableau or Power BI is often required, along with knowledge of CRM systems. Strong problem-solving abilities, attention to detail, and effective communication skills are essential soft skills in this role. These competencies enable professionals to accurately identify customer groups, inform targeted marketing strategies, and drive business growth.

More about Customer Segmentation jobs

What states have the most Customer Segmentation jobs?

States with the most job openings for Customer Segmentation jobs include:

What job categories do people searching Customer Segmentation jobs look for?

The top searched job categories for Customer Segmentation jobs are:

Customer Segmentation jobs near you
Infographic showing various Customer Segmentation job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Sr CRM Developer

Mondo

Vienna, VA • On-site

$125K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position.

Job Title: Sr. CRM DeveloperLocation-Type: Hybrid (Vienna, VA or Raleigh, NC – 1-2 Days Onsite Weekly)Start Date Is: ASAPDuration: PermanentCompensation Range: $125,000 - $145,000Benefits: Eligible for Health, Dental, Vision, 401K, PTOMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:Seeking a Sr. CRM Developer to bridge the gap between marketing strategy and technical execution by supporting, troubleshooting, and optimizing customer engagement campaigns, CRM workflows, and the underlying data integrations that power personalized communications at scale.

Day-to-Day Responsibilities:

  • Partner closely with marketing teams to design, implement, and optimize customer engagement campaigns
  • Develop, maintain, and troubleshoot CRM campaigns, customer journeys, segmentation logic, and audience targeting
  • Investigate campaign delivery issues and perform root cause analysis across CRM platforms, databases, integrations, and source systems
  • Query databases and analyze data to identify discrepancies impacting customer communications
  • Develop automated solutions that eliminate manual processes and improve campaign reliability
  • Collaborate with engineering, analytics, product, and marketing teams to resolve complex customer data issues
  • Support CRM platform integrations, APIs, webhooks, and data pipelines
  • Create and maintain customer segmentation, personalization logic, and campaign triggers
  • Participate in campaign strategy discussions, roadmap planning, and solution design sessions
  • Work with offshore and cross-functional teams to deliver scalable marketing technology solutions
  • Document system architecture, troubleshooting processes, and technical solutions
  • Support a high-volume communication environment sending tens of thousands of customer messages daily

Minimum Requirements:

  • Experience working within a CRM platform (Braze preferred, open to similar CRM or marketing automation platforms)
  • Ability and willingness to obtain Braze Certification within the first 90 days
  • Strong SQL development and database querying experience
  • Experience with .NET development
  • Proven experience performing root cause analysis across applications, integrations, and data systems
  • Ability to troubleshoot issues from customer-facing symptoms through backend systems and data flows
  • Experience automating manual processes and building scalable technical solutions
  • Experience partnering with marketing, product, or non-technical business teams
  • Strong understanding of customer segmentation, audience targeting, and campaign logic
  • Ability to communicate complex technical concepts to non-technical stakeholders
  • Strong analytical, problem-solving, and investigative skills
  • Bachelor's degree or equivalent experience
Preferred Qualifications:
  • Braze experience
  • Braze Certification
  • Power BI experience
  • Experience with Twilio, CDPs, APIs, or marketing technology platforms
  • HTML/CSS email development experience
  • Experience supporting omnichannel marketing campaigns
  • Healthcare, retail, or customer engagement platform experience
  • Experience with personalization engines or customer journey platforms