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Customer Returns Associate Jobs in Raleigh, NC (NOW HIRING)

Carmax

Supply Associate

Durham, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Raleigh, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Cary, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Chapel Hill, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

New Hill, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Supply Associate

Cary, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Flow Inventory Associate

Raleigh, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Flow Inventory Associate

Cary, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Logistics Associate

Durham, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Flow Inventory Associate

Chapel Hill, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

CarMax, Inc.

Flow Inventory Associate

Raleigh, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Logistics Associate

Chapel Hill, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Flow Inventory Associate

Raleigh, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Logistics Associate

Cary, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Flow Inventory Associate

Durham, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Supply Associate

New Hill, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory/Supply Associate

Raleigh, NC · On-site

$17.58 - $24.51/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Raleigh, NC

Customer Returns Associate information

See Raleigh, NC salary details

$8

$16

$26

How much do customer returns associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer returns associate in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Raleigh, NC? For Customer Returns Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Raleigh, NC look for? The top searched job categories for Customer Returns Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Returns Associate jobs? Cities near Raleigh, NC with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Driver / Distribution Associate - Durham, NC

Driver / Distribution Associate - Durham, NC

Eastern Industrial Supplies

Durham, NC • On-site

$15.25 - $20.25/hr

Full-time

Posted 17 days ago

Key responsibilities

  • Receive, inspect, and accurately pull and stage materials for shipment using forklifts or order pickers.

  • Load, secure, and deliver orders to local customers and other distribution centers while maintaining real-time communication with supervisors.

  • Complete shipping documentation and system entries while maintaining a clean and organized warehouse environment.

Job description

About Eastern Industrial Supplies, Inc.

We are a premier, full-line distributor of pipe, valves, fittings (PVF), commercial plumbing products, engineered instrumentation & controls, and corrosive resistant piping. With over 45 years of industry success, we operate 20 branch locations across the Southeast U.S. We connect our customers with top-tier brands helping them to reach their objectives.

At Eastern, we do more than sell industrial products. We are a purpose-driven organization that starts with honoring God in all we do by truly caring for people. Our culture is built on a simple vision: Enjoy Today, Embrace Tomorrow, and Enhance PVF. If you want a career where you are valued as a person-not just an employee-you belong here.

About the Role

As a Warehouse Associate & Delivery Driver, you will be at the forefront of logistics, ensuring that our valued customers receive their products safely and on time. Your journey here will be filled with learning opportunities, and you'll be part of a team that honors God in all actions. So, if you're hungry for growth and eager to be part of something bigger, this is the opportunity you've been waiting for!

What You'll Do

Warehouse & Material Handling:

  • Receive and inspect materials from Motor Freight Carriers, UPS/FedEx, and customer returns.
  • Accurately pull and stage orders for shipment using forklifts or order pickers.
  • Ensure items are packaged securely and labeled correctly.
  • Complete shipping documentation and system entries while maintaining high quality standards.

Delivery & Driving:

  • Load and secure deliveries on Eastern vehicles for safe transport.
  • Deliver orders to local customers and other Eastern Distribution Centers.
  • Maintain real-time communication with supervisors via phone & GPS.
  • Inspect and ensure proper working condition of delivery trucks.

Qualifications

  • Strong organizational abilities
  • Good communication skills
  • Safe driving record required
  • DOT medical card preferred (we can assist with getting your card)

EOE


An offer of employment with Eastern Industrial Supplies is contingent upon the successful conclusion of a drug test and background check.

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