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Information Services Associate Jobs in Raleigh, NC

Duke University

Strategic Services Associate

Durham, NC · On-site

The Strategic Service Associate will be a key liaison across DHIP, SOM, DUHS, and departmental ... Additional information and provision for requests for reasonable accommodation will be provided by ...

Duke Health

Strategic Services Associate

Durham, NC · On-site

The Strategic Service Associate will be a key liaison across DHIP, SOM, DUHS, and departmental ... Additional information and provision for requests for reasonable accommodation will be provided by ...

Duke Health

Strategic Services Associate

Durham, NC · On-site

The Strategic Service Associate will be a key liaison across DHIP, SOM, DUHS, and departmental ... Additional information and provision for requests for reasonable accommodation will be provided by ...

Topgolf

Golf Services Associate

Durham, NC · On-site

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... Provide detailed information about the venue, gameplay, and current promotions, helping players ...

Topgolf

Golf Services Associate

Durham, NC · On-site

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... Provide detailed information about the venue, gameplay, and current promotions, helping players ...

UNC HEALTH

Food Services Associate

Apex, NC · On-site

$17.60 - $24.29/hr

... during meal service hours. 5. Clean and sanitize kitchen equipment, utensils and work areas ... Other Information Other information: Education Requirements: • None required as long as other ...

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All JobsInformation Services Associate JobsInformation Services Associate Jobs in Raleigh, NC

Information Services Associate information

See Raleigh, NC salary details

$9

$21

$39

How much do information services associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for information services associate in Raleigh, NC is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Services Associate, and why are they important?

To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.

What are some typical challenges an Information Services Associate might face when supporting multiple departments?

Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.

What is the synonym of information?

For an Information Services Associate, a synonym of information is data or knowledge, which are essential for managing and providing accurate details. Understanding these terms helps in effectively organizing and retrieving relevant content using tools like databases and information systems.

What is the definition of this information?

An Information Services Associate is a professional responsible for managing and providing access to information resources, often working in libraries, archives, or data centers. They typically use tools like cataloging systems, databases, and reference materials to assist users and ensure accurate information retrieval.

What do you mean by information?

In the context of an Information Services Associate, information refers to data, facts, or knowledge that is organized and managed to support decision-making, research, or customer service. The role often involves retrieving, processing, and communicating information using tools like databases and information systems. Understanding how to handle and interpret information is essential for effective service delivery and data management.

What are 5 examples of information?

For an Information Services Associate, examples of information include data such as customer records, product details, research reports, technical manuals, and database entries. These professionals organize, retrieve, and manage such information using tools like databases and information systems to support decision-making and operational needs.

What is the difference between Information Services Associate vs Library Technician?

AspectInformation Services AssociateLibrary Technician
Required CredentialsAssociate's degree or relevant certificationAssociate's degree in library technology or related field
Work EnvironmentPublic libraries, educational institutions, corporate info centersPublic and academic libraries, archives
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, archives, museums
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for technical support in library settings

The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.

What are Information Services Associates?

Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.
What are popular job titles related to Information Services Associate jobs in Raleigh, NC? For Information Services Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Information Services Associate jobs in Raleigh, NC look for? The top searched job categories for Information Services Associate jobs in Raleigh, NC are:
Information Services Associate jobs near you
Strategic Services Associate

Strategic Services Associate

Duke University

Durham, NC • On-site

Full-time

Posted 22 days ago

Key responsibilities

  • Coordinate compensation planning, effort distribution, and faculty contract management to ensure compliance and alignment with organizational policies.

  • Assist in the development, monitoring, and reconciliation of departmental operating budgets, including financial forecasting, volume projections, and variance analyses.

  • Manage professional service agreements and partnership arrangements with community hospitals, imaging centers, and affiliated institutions to ensure deliverables and timelines are met.

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

446th of 544 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.
JOB LOCATION
Duke North at 2301 Erwin Road, Durham, NC
JOB SUMMARY
The Department of Radiology is seeking a highly skilled and proactive Strategic Service Associate to support the department's rapidly expanding clinical and operational needs. As part of the Duke Health Integrated Practice (DHIP), this position plays a critical role in driving the strategic, financial, and administrative functions for both our clinical service lines and our academic mission.
This role is central to advancing departmental priorities, including faculty workforce planning and contracting, comprehensive financial management, forecasting and data analytics, and the coordination of professional service agreements with community and institutional partners. The Strategic Service Associate will be a key liaison across DHIP, SOM, DUHS, and departmental leadership to ensure operational excellence, fiscal accountability, and alignment with institutional strategies.
The ideal candidate will bring strong financial and analytical expertise, experience navigating complex health care or academic medical environments, and the ability to manage multifaceted processes with accuracy, discretion, and integrity. This position requires someone who can think strategically, operate independently, and provide leadership with the data needed to inform decisions for an rapidly evolving clinical and academic department.
JOB DUTIES AND RESPONSIBILITIES
  • Coordinate all aspects of compensation planning and effort distribution to ensure accuracy, transparency, and alignment with DHIP and SOM policies and organizational priorities.
  • Prepare, track, and maintain faculty contracts, salary distributions, and related documentation, ensuring full compliance with DHIP, DUHS, and university guidelines. Responsible for contract changes and monthly compensation entries for faculty.
  • Serve as a resource to faculty and administrative leaders by offering clear guidance on contract terms, compensation structures, clinical effort expectations, and administrative processes.
  • Assist in the development, monitoring, and reconciliation of departmental operating budgets for SOM and DHIP, including identifying trends and opportunities.
  • Produce timely and accurate financial forecasts, volume projections, effort tracking, variance analyses, and ad hoc reports to support data-driven planning and strategic decision-making for department and DHIP leadership.
  • Contribute to annual budget submissions by collecting, validating, and analyzing data related to faculty productivity, clinical performance, staffing needs, and growth projections.
  • Manage professional service agreements, clinical coverage contracts, and partnership arrangements with community hospitals, imaging centers, and affiliated institutions; ensure deliverables, timelines, and payment structures are followed.
  • Support initiatives that strengthen operational integration between the academic department and DHIP clinical operations, including workflow improvements, alignment of policies, and expansion of service lines.
  • Coordinate and execute special projects and strategic initiatives as assigned by department leadership, often requiring cross-functional collaboration, data analysis, and project management.

JOB ELIGIBILITY REQUIREMENTS
  • Bachelors degree in a business or health-related field is required.
  • Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required.
  • Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.

Preferred Qualifications:
  • Analytical Expertise: Demonstrated ability to evaluate complex financial, operational, and productivity data; synthesize information; and develop well-supported, actionable recommendations for leadership.
  • Financial Acumen: Strong understanding of budgeting, forecasting, variance analysis, and financial reconciliation within a health care or similarly complex environment.
  • Precision and Accuracy: Exceptional attention to detail with a proven track record of managing sensitive data, contracts, and documentation with integrity and reliability.
  • Organizational and Project Management Skills: Ability to balance multiple priorities, manage deadlines, and coordinate interdependent processes in a fast-paced setting.
  • Technical Proficiency: Advanced skills in Microsoft Excel, Word, and PowerPoint, with experience building analytical tools and reports. Familiarity with financial systems, databases, and ERP platforms (e.g., PowerBI, Slicer Dicer, Oracle, SAP) is strongly preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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