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Customer Returns Associate Jobs in Raleigh, NC (NOW HIRING)

WORLDWIDE GOLF SHOPS LLC

Warehouse Associate

Raleigh, NC · On-site

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

Ahold Delhaize

PT Customer Service Leader (532268)

Apex, NC · On-site

$11 - $15.25/hr

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Ahold Delhaize

PT Customer Service Leader (536960)

Raleigh, NC · On-site

$14 - $19.50/hr

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Pittsboro, NC · On-site

$10 - $14/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Durham, NC · On-site

$13.25 - $18/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Raleigh, NC · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Pittsboro, NC

$10 - $14/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Chapel Hill, NC · On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Raleigh, NC

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Raleigh, NC

Customer Returns Associate information

See Raleigh, NC salary details

$8

$16

$26

How much do customer returns associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer returns associate in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Raleigh, NC? For Customer Returns Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Raleigh, NC look for? The top searched job categories for Customer Returns Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Returns Associate jobs? Cities near Raleigh, NC with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,652 per year, or $16.7 per hour.
Warehouse Associate

Warehouse Associate

WORLDWIDE GOLF SHOPS LLC

Raleigh, NC • On-site

$13.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Worldwide Golf rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

What We Offer:

  • Worldwide Golf has over 95 stores in 25+ states, as well as a growing e-commerce family of brands. We are one of the largest golf companies in the US and we are still growing!
  • No matter where you start, you can always grow and expand your skillset in multiple career paths with us.
  • Employees receive golf-specific training and learning opportunities to expand your golf skills.
  • There is no better time to work in the golf industry! Perks include strong employee discount on merchandise.
  • We’ve been in business over 50 years and have a great reputation in the industry.
  • We offer medical/dental/vision benefits with Company contribution to the HSA, 401(k) plan with Company match, and paid vacation for full-time employees.

Summary:

Golf Products Warehouse Associate: Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support the receiving process. Those with golf club knowledge or golf industry experience might be a great fit to assist with the receipt and inspection of golf products and perform some basic club repair and club building activities.

*This position must be open to working a Wednesday-Sunday schedule (preferred) or working at least one day on the weekend (Saturday or Sunday). This is a full-time position.

Essential Functions Include:

  • Assist with dock receipt of inbound packages from our suppliers
  • Clean and sort preowned golf clubs for preparation of receipt into inventory
  • Consolidate inventory on shelves, perform cycle counts on binned inventory
  • Presort golf equipment and put away received inventory to shelved bin locations
  • Create transfer shipments of inventory sent out to our other distribution centers
  • Receive inventory from PO’s and RA’s into receiving applications
  • Assist with receipt of customer return packages
  • Safely learn to operate a fork lift or cherry picker to assist with put away and picking
  • Pick products from bin locations so they can be shipped quickly to our customers
  • Pack out customer orders and exceed expectations for our customer’s orders
  • Assist with general facility maintenance, cleaning and other daily operations, as needed

Experience/Skills required:

  • Computer literate, competent use of a mouse and scan wedge/barcode scanner
  • Strong attention to detail; tenacity to ensure accuracy and completion of all assignments
  • Ability to accept direction and work independently following standardized procedures and instructions received from supervisors
  • Effective communication skills (written and verbal)
  • Cherry picker experience and certification a plus; will train candidates
  • High school level math and reading skills
  • Physically able to lift a minimum of 25 pounds
  • Physically able to climb ladders for product picking, binning and storage; up to 25’
  • Fork lift certification and experience considered a plus; not required
  • Distribution center and order fulfilment experience considered a plus; not required

Who We Are:

Worldwide Golf is a privately owned, multi-brand specialty golf retailer that has been in business over 50 years. As one of the top golf retailers in the USA, we operate 95+ stores in 25+ states, and multiple e-commerce sites under well knowns brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Cool Clubs | Golf & Ski Warehouse | WorldwideGolfShops.com | GlobalGolf.com | Fairwaystyles.com

CA residents: Please review our California Applicant Privacy Notice HERE.

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