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Customer Return Associate Jobs in Ohio (NOW HIRING)

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

Production Associate

Dayton, OH · On-site

$16.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

OH · On-site

$13.75 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Customer Support Associate IV Pay Rate: $22.00 - $24.00/hr Location: Milford, OH ZIP Code: 45150 ... Be accurate in all phases of order entry, debits, credits and returns and the approval process ...

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Warehouse Associate

Defiance, OH

$14.75 - $17.50/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Retail Warehouse Associate

Dublin, OH

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Showing results 41-60

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Ohio? For Customer Return Associate jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Customer Return Associate jobs? Cities in Ohio with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Ohio as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

Production Associate

BidFTA.com

Strongsville, OH • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Pay: $17
Hours: Monday - Friday: 7am - 3:30pm
Address: 21160 Drake Road, Strongsville, Ohio 44149
Company Info
BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!
Job Description
Our Production Associates's primary responsibility is to accurately scan, photograph, and enter item information into our system using our proprietary auction software.
Primary Responsibilities
  • Scan auction items into system
  • Confirm, correct, update the auto-filled information for auction items
  • Take photos of auction items
  • Search products online when necessary
  • Be responsible for meeting quantity and quality goals
  • Other duties as assigned

Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.
Requirements
  • Ability to work quickly and efficiently
  • Detail oriented
  • 18 years of age or older
  • Willingness to learn new things
  • Adaptability to change
  • Ability to work in a warehouse environment - Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs.
  • Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.