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Customer Return Associate Jobs in Ohio (NOW HIRING)

Factory Motor Parts

Warehouse Associate

Cleveland, OH · On-site

$16/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

BidFTA

Production Associate

Strongsville, OH

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA.com

Production Associate

Strongsville, OH · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA

Production Associate

Dayton, OH

$16.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA.com

Production Associate

Dayton, OH · On-site

$16.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

Bass Pro Shops

OH · On-site

$13.75 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Belcan

Customer Support Associate IV

Milford, OH · On-site

$22 - $24/hr

Customer Support Associate IV Pay Rate: $22.00 - $24.00/hr Location: Milford, OH ZIP Code: 45150 ... Be accurate in all phases of order entry, debits, credits and returns and the approval process ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Kroger

STARBUCKS/BARISTA

Waverly, OH · On-site

$13 - $15/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

MAC DISCOUNT LLC

Scanner Associate

Warren, OH · On-site

$14.25/hr

SCANNER ASSOCIATE JOB TYPE AND CLASSIFICATION: Full-Time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

Kroger

STARBUCKS/BARISTA

Blue Ash, OH · On-site

$14.75 - $16.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Cincinnati, OH · On-site

$13.50 - $16.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Ohio

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Ohio?

For Customer Return Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Ohio look for?

The top searched job categories for Customer Return Associate jobs in Ohio are:

What cities in Ohio are hiring for Customer Return Associate jobs?

Cities in Ohio with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution.

Warehouse Associate

Factory Motor Parts

Cleveland, OH • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Factory Motor Parts rating

6.4

Company rating: 6.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

298th of 366 rated logistics

Job description

Founded in 1945 as Elliott Auto Supply, Factory Motor Parts (FMP) has grown from a single location in Minneapolis into a nationwide distribution network. FMP is a multi-generational, family-owned company that prides itself on providing premium original equipment and name-brand automotive parts, serving as a total resource for professional service centers, dealerships, fleets, and wholesale customers.
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated, detailed, and strives for accuracy. Apply with us today!
Job Responsibilities:
  • Accurately pull customer orders
  • Participate in inventory cycle counts
  • Stock shelves as inventory arrives
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Performs other duties as assigned

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.
Job Requirements:
  • Previous warehouse experience
  • 18 years of age or older
  • High School Diploma or GED equivalent
  • Valid Class C or D license; Class A or B is a plus
  • Clean Driving Record
  • Ability to lift up to 75 lbs.
  • Positive work ethic
  • High attention to detail
  • Ability to interact with various levels of management and customers
  • Previous forklift experience is a plus

We are an EEOC/AA Employer.
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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