Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...
Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...
Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...
Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...
Warehouse Associate
$15.25 - $18.25/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
$15.25 - $18.25/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate - (FT)
Brooklyn Heights, OH · On-site
$35K - $44K/yr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Quick apply
Warehouse Associate - (FT)
Brooklyn Heights, OH · On-site
$35K - $44K/yr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Warehouse Associate - (FT)
Independence, OH · On-site
$35K - $44K/yr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Warehouse Associate - (FT)
Independence, OH · On-site
$35K - $44K/yr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Warehouse Associate
Cleveland, OH · On-site
$15.50 - $18.50/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Cleveland, OH · On-site
$15.50 - $18.50/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Cleveland, OH · On-site
$16/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Cleveland, OH · On-site
$16/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Cleveland, OH · On-site
$15.25 - $18.25/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Cleveland, OH · On-site
$15.25 - $18.25/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Production Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
Production Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
Production Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
Production Associate
Strongsville, OH · On-site
$17/hr
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
Supply Associate
Cleveland, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Cleveland, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Warrensville Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Warrensville Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Bedford Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Bedford Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Shaker Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Shaker Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Cuyahoga Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Cuyahoga Heights, OH · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
Quick apply
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
... associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an ...
Customer Return Associate information
See Cleveland, OH salary details
$8.63 - $10.26
3% of jobs
$10.26 - $11.89
8% of jobs
$11.89 - $13.52
12% of jobs
$13.63 is the 25th percentile. Wages below this are outliers.
$13.52 - $15.15
28% of jobs
$15.15 - $16.79
15% of jobs
$18.13 is the 75th percentile. Wages above this are outliers.
$16.79 - $18.42
11% of jobs
$18.42 - $20.05
8% of jobs
$20.05 - $21.68
5% of jobs
$21.68 - $23.31
4% of jobs
$23.31 - $24.95
3% of jobs
$24.95 - $26.58
2% of jobs
$8
$16
$26
How much do customer return associate jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for customer return associate in Cleveland, OH is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.65 per hour, depending on experience, location, and employer.
What is a customer return associate?
Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.
What are the key skills and qualifications needed to thrive as a customer return associate?
To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are some common challenges faced by customer return associates, and how can they be successfully managed?
Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.
What is the difference between Customer Return Associate vs Retail Associate?
| Aspect | Customer Return Associate | Retail Associate |
|---|---|---|
| Credentials | High school diploma or equivalent, training on return policies | High school diploma or equivalent, sales and customer service training |
| Work Environment | Customer service counters, return areas, stockrooms | Sales floors, checkout counters, stockrooms |
| Employer & Industry | Retail stores, e-commerce warehouses | Retail stores, supermarkets, department stores |
| Job Focus | Processing returns, inspecting returned items, customer assistance | Assisting customers, sales, stocking, and merchandising |
The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.
What are popular job titles related to Customer Return Associate jobs in Cleveland, OH?
For Customer Return Associate jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Cleveland, OH look for?
The top searched job categories for Customer Return Associate jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Customer Return Associate jobs?
Cities near Cleveland, OH with the most Customer Return Associate job openings:
$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
Job description
Description
Pay: $17
Hours: Monday - Friday: 10am - 6:30pm
Address: 21160 Drake Road, Strongsville, Ohio 44149
Company Info
BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!
Job Description
Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable experience by providing exceptional customer service and maintaining a safe and clean environment that encourages our bidders to return. Accuracy and efficiency is the cornerstone of our success as a business and being an Associate is one of the best ways to start out here at BidFTA. This position requires somebody who has a desire to directly impact the success of a business with their exceptional customer service, work ethic, and attention to detail. We're a fast paced but casual work environment that's moving into a new growth stage and need people who are excited and passionate about the work they do and the team they are part of!
Job Duties include but are not limited to:
- Welcome and answer customer questions about the auction pick up process
- Prepare for auction pickup by downstacking pallets and organizing items accordingly
- Offer friendly assistance to customers that need help finding their items
- Perform customer checkout procedures
- Maintain a clean, organized, and safe work environment
- Lot product: photograph, grade, and confirm accurate description of auction items
- Stay informed and adhere to BidFTA policies and procedures
Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.
Requirements
- Friendly and helpful
- Willingness to engage with customers
- Excellent communication skills
- Ability to multitask, prioritize, and manage time effectively in a fast paced environment
- Detail oriented
- 18 years of age or older
- Ability to work quickly and efficiently
- Ability to work well as part of a team
- Proven history of strong work ethic
- Willingness to learn new things
- Adaptability to change
- Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.
- Ability to work in a warehouse environment - Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs