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Customer Return Associate Jobs in Columbus, OH (NOW HIRING)

NESCO Inc

Warehouse Associate

Lockbourne, OH · On-site

$16 - $19.25/hr

Processing customer returns and refurbing items for resale. * Cleaning shoes, lint rolling/folding clothing. * Processing returning into the computer. * Receiving products and putting them away on ...

LOVESAC COMPANY

Associate, Customer Experience

Columbus, OH · On-site

$22.38 - $25.06/hr

... processing, returns, and technical support as needed. * Handle escalated customer concerns ... Associate Discounts * Pet Insurance Associates will be eligible to receive up to 125 hours of paid ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Kroger

STARBUCKS/BARISTA

Circleville, OH · On-site

$14.25 - $16.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

STARBUCKS/BARISTA

Powell, OH · On-site

$14.50 - $16.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Columbus, OH · On-site

$13.50 - $16.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

STARBUCKS/BARISTA

Mount Vernon, OH · On-site

$12.75 - $14.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Genuine Parts Company

Sr Warehouse Associate

Columbus, OH · On-site

$15.50 - $18.25/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

Kroger

STARBUCKS/BARISTA

Marysville, OH · On-site

$14 - $16/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

STARBUCKS/BARISTA

Powell, OH · On-site

$14.50 - $16.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Columbus, OH

Customer Return Associate information

See Columbus, OH salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Columbus, OH is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Columbus, OH?

For Customer Return Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Columbus, OH look for?

The top searched job categories for Customer Return Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Customer Return Associate jobs?

Cities near Columbus, OH with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,431 per year, or $16.6 per hour.

Warehouse Associate

NESCO Inc

Lockbourne, OH • On-site

$16 - $19.25/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Nesco is looking for pickers and shipping associates in the Groveport area.
Description:
Primarily assisting the Return Department and also helping in the inventory department.
Duties:

  • Processing customer returns and refurbing items for resale.
  • Cleaning shoes, lint rolling/folding clothing.
  • Processing returning into the computer.
  • Receiving products and putting them away on the shelves.
  • Approves products for shipment by inspecting products visually for deficiencies.
  • Packs cartons by folding cartons; following prescribed arrangement; and placing the product in the carton.
  • Documents actions by completing logs.
  • Maintains a safe work environment by following standards and procedures.
Skills/Qualifications:
  • Ability to lift up to 25 lbs.
  • Ability to stand for the entire shift.
  • Ability to input data into computer
  • Ability to use hand-held RF Scan Gun

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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