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Customer Return Associate Jobs in Canton, OH (NOW HIRING)

Transfers-Holds Associate

Akron, OH ยท On-site

$14.25/hr

TRANSFERS/HOLDS ASSOCIATE JOB TYPE AND CLASSIFICATION: Full-Time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

Scanner Associate

Akron, OH ยท On-site

$14.25/hr

SCANNER ASSOCIATE JOB TYPE AND CLASSIFICATION: Full-Time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

Customer Service Associate

Massillon, OH ยท On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Akron, OH

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Massillon, OH ยท On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Akron, OH

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Alliance, OH ยท On-site

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Massillon, OH ยท On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Akron, OH ยท On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Alliance, OH ยท On-site

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Warehouse Associate

Akron, OH ยท On-site

$15 - $22/hr

Warehouse Associate - Full Time CRL Liquidation Akron, Ohio Full-Time | 40 Hours per Week | Open ... Our inventory changes constantly and includes customer returns, overstock merchandise, casepack ...

Warehouse Associate

Akron, OH ยท On-site

$15.25 - $18.25/hr

Our inventory changes constantly and includes customer returns, overstock merchandise, casepack ... Position Summary The Warehouse Associate will assist with shipping and receiving, loading and ...

Warehouse Associate

Akron, OH ยท On-site

$15 - $22/hr

Warehouse Associate - Full Time CRL Liquidation Akron, Ohio Full-Time | 40 Hours per Week | Open ... Our inventory changes constantly and includes customer returns, overstock merchandise, casepack ...

Warehouse Associate

Akron, OH ยท On-site

$15 - $22/hr

Our inventory changes constantly and includes customer returns, overstock merchandise, casepack ... Position Summary The Warehouse Associate will assist with shipping and receiving, loading and ...

Customer Service Associate - Temporary

Canton, OH ยท On-site

$13.50 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Massillon, OH ยท On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Salem, OH ยท On-site

$11.25 - $15.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Salem, OH ยท On-site

$11.25 - $15.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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Customer Return Associate information

See Canton, OH salary details

$8

$16

$25

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Canton, OH is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.98 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Canton, OH?

For Customer Return Associate jobs in Canton, OH, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Canton, OH look for?

The top searched job categories for Customer Return Associate jobs in Canton, OH are:

What cities near Canton, OH are hiring for Customer Return Associate jobs?

Cities near Canton, OH with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Canton, OH as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,309 per year, or $16 per hour.

Lumber Yard Associate

Mohler's True Value Home Center

North Canton, OH โ€ข On-site

$13.25 - $17.50/hr

Full-time

Medical, Dental, Vision, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Benefits:
  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

The Mohler Lumber Company in North Canton is currently seeking full-time and part-time Yard Associate. We are a fourth-generation family-owned lumber yard supplying premier building products for residential, commercial and industrial projects.  We offer a generous employee discount, paid vacation, health and dental insurance, and the opportunity to join a high-energy, enthusiastic group of people with a passion for customer service and a vision for growth.
The Yard Associate is responsible for assisting customers with locating products, staging materials for delivery, and using a forklift to load and unload lumber and building materials.
 
Responsibilities:
  • Provide our contractors and residential customers exceptional service.
  • Advise walk-in customers on lumber and building materials and their uses, helping them select the best product to meet their needs.
  • Assist customers with loading and unloading of materials.
  • Unload incoming lumber and building materials deliveries, and ensure items are stocked to their proper locations.
  • Build and stage loads for delivery, ensuring the accuracy of each customer’s order.
  • Occasionally make deliveries or pick-up customer returns using company vehicles.
  • Keep lumber yard clean, well-organized, and safe. Follow safety rules and regulations.
  • Help to maintain equipment, grounds and buildings. 
Qualifications
  • Knowledge of lumber and building products required
  • Experience in a lumber yard or warehouse environment preferred
  • High school diploma required
  • Ability to operate a forklift preferred
  • Valid OH driver’s license, and clean driving record required
  • Able to work outdoors in all climate conditions
  • Physically demanding job, requires heavy lifting (up to 80 pounds), standing, bending
  • Must be able to work a flexible schedule, including some weekends
  • Pre-employment drug test required
Goals: 
  • Continually expand knowledge of all departments, both in the lumberyard and retail store.
  • Become a versatile employee, able to help in other areas as needed.
  • After enough experience, become a mentor to new employees and help them understand products and procedures.
Pay Based on Experience.