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Customer Experience Associate Jobs in Ohio (NOW HIRING)

Suterra LLC

Customer Experience Associate

Cincinnati, OH · On-site

$35K - $39K/yr

Elevare Branding is seeking a motivated Customer Experience Associate to join our growing team in San Antonio. In this role, you will serve as a key point of contact for customers, ensuring every ...

Millcraft

Customer Experience Associate

Independence, OH · On-site

$16.25 - $21.50/hr

Customer Experience Associate LOCATION: Independence, OH Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 ...

Millcraft

Customer Experience Associate

Independence, OH · On-site

$16 - $21.50/hr

THE DIFFERENCE YOU WILL MAKE Millcraft Paper Company is seeking a highly motivated and customer-centric individual to join our t eam as a Customer Experience Associate in the Paper & Forest Products ...

Millcraft

Customer Experience Associate

Cincinnati, OH

$15.75 - $21/hr

THE DIFFERENCE YOU WILL MAKE Millcraft Paper Company is seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Associate in the Paper amp; Forest ...

Millcraft

Customer Experience Associate

Cincinnati, OH · On-site

$15.75 - $21/hr

THE DIFFERENCE YOU WILL MAKE Millcraft Paper Company is seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Associate in the Paper & Forest Products ...

Millcraft

Customer Experience Associate

Independence, OH

$16 - $21.50/hr

THE DIFFERENCE YOU WILL MAKE Millcraft Paper Company is seeking a highly motivated and customer-centric individual to join our t eam as a Customer Experience Associate in the Paper amp; Forest ...

RH-USA Inc

Associate, Customer Experience

West Jefferson, OH · On-site

$14.50 - $20/hr

Customer Experience Associate RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and ...

THRIVE MASTER

Member Experience Associate

Columbus, OH · On-site

$16/hr

The Member Experience Associate (MEA) plays a crucial role in ensuring that gym members and guests ... Providing Excellent Customer Service: Greet and assist members and guests warmly and professionally ...

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Customer Experience Associate information

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How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Ohio is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.10 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Ohio?

The most popular types of Customer Experience jobs in Ohio are:

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For Customer Experience Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Ohio look for?

The top searched job categories for Customer Experience Associate jobs in Ohio are:

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Cities in Ohio with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $36,641 per year, or $17.6 per hour.

Customer Experience Associate

Park 6 Logistics

Cincinnati, OH • On-site

$49K - $54K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Experience Associate

Park6 Logistics is seeking a motivated and customer-focused Customer Experience Associate to join our growing team in Cincinnati, OH. In this role, you will serve as a key point of contact for customers, ensuring every interaction is handled with professionalism, accuracy, and care. You will collaborate with internal teams to resolve inquiries, support daily operations, and help maintain the high service standards our customers expect.

Responsibilities

  • Deliver exceptional customer service through professional communication.
  • Respond to customer inquiries and provide timely solutions.
  • Maintain accurate customer records and documentation.
  • Coordinate with internal departments to ensure efficient service.
  • Assist with order updates, scheduling, and general account support.
  • Resolve customer concerns while maintaining a positive experience.
  • Contribute to process improvements that enhance customer satisfaction.
  • Support daily administrative and operational tasks as needed.

Qualifications

  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Positive attitude with a customer-first mindset.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Basic computer proficiency and ability to learn new software.
  • Team-oriented with a professional work ethic.

Additional Information

  • Competitive salary: $49,000 – $54,000 annually.
  • Career growth and advancement opportunities.
  • Professional training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Opportunity to build valuable customer service and communication skills.
  • Stable full-time position with long-term career potential.

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