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Customer Experience Associate Jobs in Ohio (NOW HIRING)

RH-USA Inc

Associate, Customer Experience

Jefferson, OH · On-site

$13.50 - $18.75/hr

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...

RH

Associate, Customer Experience

Jefferson, OH · On-site

$19 - $31/hr

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...

RH

Associate, Customer Experience

West Jefferson, OH · On-site

$14.50 - $20/hr

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...

Lovesac

Associate, Customer Experience

Columbus, OH · On-site

$13.50 - $18.75/hr

The Role As a Customer Experience Associate, you will play a pivotal role in fostering relationships with our customers, driving sales and customer satisfaction. This position combines in-store ...

AAFES

$17.50 - $19.25/hr

So what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting ...

SentriLock

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Associate's Degree in technology - Preferred * 1+ year customer service experience - Required * 1+ year contact center and/or technical support experience - Preferred * Written and verbal bilingual ...

Sentrilock LLC

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Associate's Degree in technology - Preferred * 1+ year customer service experience - Required * 1+ year contact center and/or technical support experience - Preferred * Written and verbal bilingual ...

Sentrilock LLC

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Associate's Degree in technology - Preferred * 1+ year customer service experience - Required * 1+ year contact center and/or technical support experience - Preferred * Written and verbal bilingual ...

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Customer Experience Associate information

See Ohio salary details

$9

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How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Ohio is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.10 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Ohio?

The most popular types of Customer Experience jobs in Ohio are:

What are popular job titles related to Customer Experience Associate jobs in Ohio?

For Customer Experience Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Ohio look for?

The top searched job categories for Customer Experience Associate jobs in Ohio are:

What cities in Ohio are hiring for Customer Experience Associate jobs?

Cities in Ohio with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $36,641 per year, or $17.6 per hour.

Wright Patterson Main Exchange Customer Experience Associate

Exchange

Wright-patterson Air Force Base, OH

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 17 days ago

Job description

As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look.  Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice. 
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

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