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Customer Return Associate Jobs in Ohio (NOW HIRING)

Customer Support Associate IV Job Number: 366419 Category: Help Desk / Support Description: Job ... Be accurate in all phases of order entry, debits, credits and returns and the approval process ...

Customer Relations Associate

Warren, OH · On-site

$34K - $43K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

Associate

Strongsville, OH · On-site

$17/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Being an Associate is a crucial role here at BidFTA. They are responsible for creating a memorable ...

Customer Relations Associate

Niles, OH · On-site

$34K - $43K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Customer Relations Associate

Niles, OH · On-site

$34K - $43K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Removal Associate

Boardman, OH · On-site

$14.25/hr

PART-TIME REMOVAL ASSOCIATE JOB TYPE AND CLASSIFICATION: Part-time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

Associate, Customer Experience

Columbus, OH · On-site

$13.50 - $18.75/hr

... processing, returns, and technical support as needed. * Handle escalated customer concerns ... Associate Discounts * Pet Insurance Associates will be eligible to receive up to 125 hours of paid ...

Associate, Customer Experience

Columbus, OH · On-site

$22.38 - $25.06/hr

... processing, returns, and technical support as needed. * Handle escalated customer concerns ... Associate Discounts * Pet Insurance Associates will be eligible to receive up to 125 hours of paid ...

Associate, Customer Experience

Columbus, OH · On-site

$22.38 - $25.06/hr

... processing, returns, and technical support as needed. * Handle escalated customer concerns ... Associate Discounts * Pet Insurance Associates will be eligible to receive up to 125 hours of paid ...

Warehouse Associate

Cleveland, OH · On-site

$15.25 - $18.25/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

OH · On-site

$15/hr

SwimOutlet.com is looking for Part-Time Warehouse Associates to join our Putaway and Returns teams ... Monday-Friday: 5:00 PM - 10:00 PM When SwimOutlet customers place an order, we ensure that our ...

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate

Cleveland, OH · On-site

$15.50 - $18.50/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Warehouse Associate

Cleveland, OH · On-site

$15.25 - $18.25/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Showing results 21-40

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Ohio?

For Customer Return Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Ohio look for?

The top searched job categories for Customer Return Associate jobs in Ohio are:

What cities in Ohio are hiring for Customer Return Associate jobs?

Cities in Ohio with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution.

Customer Support Associate IV

Belcan

Milford, OH • On-site

$22 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Support Associate IV

Job Number: 366419

Category: Help Desk / Support

Description: Job Title: Customer Support Associate IV

Pay Rate: $22.00 - $24.00/hr

Location: Milford, OH

ZIP Code: 45150

Area code: 513, 283

Start Date: Right Away

Keywords: #MilfordJobs; #CustomerSupportjobs;

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

*Six Paid Statutory Holidays after 90 days probationary period.

*One Week Paid Vacation Bonus after six months / 960 regular hours, and every six months worked. *Weekly pay by direct deposit.

*Performance Reviews (and compensation reviews)

Job Description:

As a Customer Service Representative, you will receive customer orders, reviewing customer order requirements, resolving any missing, ambiguous or non-standard customer requirements, entering orders into the business system and following up with customers regarding changes to orders. You will report to the Customer Service Manager.

Key Responsibilities

  • Receive customer orders (both internally and externally), reviewing customer order requirements

  • Resolve any missing, ambiguous or non-standard customer requirements

  • Enter orders into the business system and following up with customers regarding changes to orders

  • Be accurate in all phases of order entry, debits, credits and returns and the approval process according to Client guidelines.

  • Counsel customers on basic information concerning shipments, availability, packaging, and other general information.

  • Communicate with Client Plants, Client Warehouses, Supply Chain, Shipping, Sales, Technical Service, Pricing, etc.

Qualifications

  • 1 year external working experience in Customer Service related field or college degree.

  • Understand and be able to assist with all Customer Service regardless of the region or business segment to give full back-up support.

  • Have understanding of all Client policies and special product requirements and follow the guidelines.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location: Milford , OH

Minimum Experience (yrs): 1

Required Education: Not Specified

Benefits:

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Belcan logo

About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958