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Customer Representative Jobs in Rhode Island (NOW HIRING)

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

Route Coordinator - Customer Service Representative Position There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest ...

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$18 - $20/hr

Customer Service Representative Employment Type: Full-Time FLSA Status: Non-Exempt Work Environment: Professional office setting Position Summary A growing, mission-driven organization is seeking a ...

New

U-Haul

Customer Service Representative

Carolina, RI

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

North Smithfield, RI · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Newport, RI · On-site

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Newport, RI · On-site

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Newport, RI · On-site

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Smithfield, RI

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pawtucket, RI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Representative JobsCustomer Representative Jobs in Rhode Island

Customer Representative information

See Rhode Island salary details

$9

$18

$26

How much do customer representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer representative in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.
More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Rhode Island?

The most popular types of Customer Representative jobs in Rhode Island are:

What are popular job titles related to Customer Representative jobs in Rhode Island?

For Customer Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Rhode Island look for?

The top searched job categories for Customer Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Representative jobs?

Cities in Rhode Island with the most Customer Representative job openings:

What are popular job titles related to Customer Representative jobs in RI?

For Customer Representative jobs in RI, the most frequently searched job titles are:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Rhode Island as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Customer Service Representative

Pest Assassins

Smithfield, RI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

Route Coordinator - Customer Service Representative Position

There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest Assassins is a family owned and operated business serving Massachusetts & Rhode Island. We pride ourselves in providing our customers with effective and reliable pest control solutions.

Pest Assassins is looking for a dependable, hard-working and motivated individual for our Route Coordinator/ CSR position. We are seeking someone with a genuine passion for providing quality customer service.

This position will be based out of our Smithfield, RI office. Pest control experience preferred but not required.

Responsibilities:

  • Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions.
  • Assist with inbound alerts from technicians and resolve.
  • Input customer data into system and schedule inspections and services as needed.
  • Resolving customer issues & concerns by providing exceptional customer service.
  • Monitor routes and communicate with technicians of reschedules or other changes.
  • Work with field reps and manager directly to update customer information.
  • Ensure customer database is up to date. Correct customer data as needed to ensure accuracy.
  • Manage accounts receivable and collection efforts.
  • Manage administrative requests and tasks.
  • Effectively handle cancellation requests and manage reinstatement efforts.
  • Assist in the daily and weekly scheduling of service routes using routing software.
  • Complete and distribute daily service reports.
  • Communicate with new customers and additional service request customers to insure satisfaction.

What We Offer

  • Competitive hourly rate.
  • Flexible work schedule.
  • Paid training.
  • Paid Time Off (PTO).
  • 11 Company paid holidays.
  • Comprehensive benefits package including Medical, Vision, and Dental.

Job Requirements

  • Microsoft Office proficient.
  • Strong ability to communicate with customers in a clear and professional manner.
  • Ability to identify, analyze and solve problems.
  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Collections experience.
  • Ability to work in a team environment.
  • Pass background check.

Apply