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Customer Reliability Engineer Jobs in Atlanta, GA

Anduril Industries

Staff Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Anduril Industries

Staff Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Origami Risk LLC

Site Reliability Engineer

Atlanta, GA · On-site +1

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Site Reliability Engineer is a key force behind improving Origami's time to resolution ... Drafts clear and insightful RCAs for customer delivery. * Cross trains colleagues on how to best ...

Origami Risk LLC

Site Reliability Engineer

Atlanta, GA · On-site

$100 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Site Reliability Engineer is a key force behind improving Origami's time to resolution ... Drafts clear and insightful RCAs for customer delivery. * Cross trains colleagues on how to best ...

Origami Risk LLC

Site Reliability Engineer

Atlanta, GA · On-site +1

$120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Site Reliability Engineer is a key force behind improving Origami's time to resolution ... Drafts clear and insightful RCAs for customer delivery. * Cross trains colleagues on how to best ...

Cisco

Site Reliability Engineer - Networking

Atlanta, GA · On-site

$54.75 - $72.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our customers depend on our products to run their critical infrastructure of network switches ... As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and ...

Cisco

Site Reliability Engineer - Networking

Alpharetta, GA · On-site

$55.75 - $74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our customers depend on our products to run their critical infrastructure of network switches ... As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and ...

QGenda

Senior Site Reliability Engineer

Atlanta, GA · On-site

$54.75 - $72.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers, while enjoying the day-to-day. At QGenda, we value our employees and their ... About Your Role As a Senior Site Reliability Engineer, you will work with our Infrastructure and ...

QGenda

Senior Site Reliability Engineer

Atlanta, GA · On-site

$54.75 - $72.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers, while enjoying the day-to-day. At QGenda, we value our employees and their ... About Your Role As a Senior Site Reliability Engineer, you will work with our Infrastructure and ...

QGenda

Senior Site Reliability Engineer

Atlanta, GA · On-site

$54.75 - $72.75/hr

About Your Role As a Senior Site Reliability Engineer, you will work with our Infrastructure and ... customers. This is an excellent opportunity to have a significant impact on the stability of our ...

Unum UK

Site Reliability Engineer

Atlanta, GA · On-site

$152K - $162K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our mission is to provide a differentiated customer experience and exceed the expectations people ... Unum Group seeks Site Reliability Engineers in Atlanta, GA. Applicants who are interested in this ...

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Showing results 21-40

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Atlanta, GA

Customer Reliability Engineer information

See Atlanta, GA salary details

$58.7K

$113.4K

$135.6K

How much do customer reliability engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer reliability engineer in Atlanta, GA is $113,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,600.00 and $124,100.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Atlanta, GA?

For Customer Reliability Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Atlanta, GA look for?

The top searched job categories for Customer Reliability Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Reliability Engineer jobs?

Cities near Atlanta, GA with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Distribution Reliability Engineer

Asplundh Engineering Services, LLC

Atlanta, GA • Hybrid

$40 - $55/wk

Full-time

Re-posted 25 days ago

Job description

Design the Systems That Keep Communities Connected.
 
At Asplundh Engineering Services, you’ll help power the infrastructure millions depend on every day. Join a team backed by over a century of innovation, and a culture that values safety, growth, and real impact. Here, your engineering expertise strengthens communities—and your career can grow as far as you want to take it. 
 
We’re looking for a Distribution Engineer  in the Atlanta GA area—are you ready to explore your career with us?
 
As a Mid‑Level Distribution Engineer with Asplundh Engineering Services (AES), you will support safe, reliable electrical infrastructure by designing upgrades, evaluating system performance, and partnering closely with utility clients across Georgia. You’ll leverage best‑in‑industry tools, remote flexibility, and hands‑on collaboration to deliver high‑quality distribution engineering solutions. This role combines engineering expertise, customer interaction, and project ownership—offering exceptional growth within an industry leader backed by 100+ years of innovation.
 
WHAT YOU’LL NEED TO BE SUCCESSFUL
  • Bachelor’s degree in Engineering; BS EE + 4+ years experience or MS + 2+ years relevant experience.
  • Demonstrated experience in distribution design and distribution reliability.
  • Proficiency with system analysis tools including CYME Distribution, CYMTCC, and device coordination.
  • Strong verbal and written communication skills with proven ability to work directly with clients and internal project teams.
  • Ability to work remotely while maintaining local availability within Georgia (preferably Atlanta area) for field meetings and on‑site coordination.
HOW YOU WILL MAKE AN IMPACT
  • Evaluate electrical distribution systems and apply engineering design standards to develop upgrade or replacement designs in compliance with utility requirements.
  • Prepare engineering drawings, detailed project estimates, and construction‑ready documentation.
  • Utilize NESC clearance requirements, utility construction standards, and pole‑framing guidelines to update distribution infrastructure.
  • Regularly work in client proprietary software to complete all components of the distribution design workflow.
  • Coordinate project details and work orders with utility personnel, ensuring accuracy, compliance, and efficiency.
  • Review and validate engineering drawings to ensure technical accuracy, safety, and reliability.
  • Contribute to reliability improvement efforts through system modeling, device coordination, and protective scheme evaluation.
  • Other duties as assigned.
 
Pre‑Screen: Upon offer, candidates may be required to pass a drug screen, background check, and/or MVR check.
License: Valid driver’s license required.
 
About Us
Asplundh Engineering Services (AES) brings over 100 years of expertise to deliver top-notch engineering, design, planning, and testing services for transmission, distribution, substation, and renewable infrastructure markets across the U.S.
An Asplundh Company
As part of the Asplundh family, AES benefits from extensive resources and a century of experience. Together, we provide utilities with comprehensive end-to-end services, from design to construction, testing, and maintenance, ensuring reliability and peace of mind.
Our Commitment
At AES, we believe in tackling challenges together with our customers, leveraging our collective experience and resources to achieve success in every project.
 
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