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Customer Reliability Engineer Jobs in Dallas, GA

Reliability Engineer

Atlanta, GA

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Site Reliability Engineer

Atlanta, GA · On-site

$152K - $219K/yr

We are one of several SRE teams working together to support a platform that serves more than 500,000 customers and manages over 18 million devices worldwide. The team operates with a high degree of ...

Staff Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Staff Reliability Engineer

Atlanta, GA · On-site

$98K - $124K/yr

ABOUT THE TEAM The Reliability Engineering team partners across Anduril's engineering ... customers. Our mandate spans the complete product lifecycle - from early concept design through ...

Site Reliability Engineer

Atlanta, GA · On-site +1

$100K - $120K/yr

Overview The Site Reliability Engineer is a key force behind improving Origami's time to resolution ... Drafts clear and insightful RCAs for customer delivery. * Cross trains colleagues on how to best ...

Site Reliability Engineer

Atlanta, GA · On-site +1

$100K - $120K/yr

Overview The Site Reliability Engineer is a key force behind improving Origami's time to resolution ... Drafts clear and insightful RCAs for customer delivery. * Cross trains colleagues on how to best ...

Our customers depend on our products to run their critical infrastructure of network switches ... As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and ...

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Showing results 1-20

Customer Reliability Engineer information

See Dallas, GA salary details

$55.1K

$106.6K

$127.4K

How much do customer reliability engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer reliability engineer in Dallas, GA is $106,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,600.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Dallas, GA? For Customer Reliability Engineer jobs in Dallas, GA, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Dallas, GA look for? The top searched job categories for Customer Reliability Engineer jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Customer Reliability Engineer jobs? Cities near Dallas, GA with the most Customer Reliability Engineer job openings:
Reliability Engineer

$98K - $124K/yr

Other

Posted 3 days ago


Anduril rating

9.1

Company rating: 9.1 out of 10

Anduril

Based on 17 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 74,403 frontline employees who took The Breakroom Quiz


Job description

ABOUT THE TEAM

The Reliability Engineering team partners across Anduril's engineering, manufacturing, and operations organizations to ensure our autonomous systems survive real-world conditions and deliver consistent performance for our customers. Our mandate spans the complete product lifecycle - from early concept design through production scale-up and fielded operations. We use data, statistical methods, and engineering analysis to forecast how our systems will perform over time and influence design decisions, including part selection, redundancy strategies, and maintenance approaches. We establish tailored reliability frameworks by program and partner with Quality to drive design robustness, failure prevention, and rapid response to issues in the field.

ABOUT THE JOB

Anduril's Reliability & System Safety Engineering organization is hiring Reliability Engineers across our product portfolio. Domains may include Air Dominance & Strike, Counter-UAS, Maritime, Ground Systems, Space, and Mission Autonomy. These are highly collaborative, hands-on roles spanning the entire product lifecycle - from early concept trade studies and detailed design through manufacturing scale-up, production, and sustained field performance. You'll be the reliability champion throughout the design and development process, working closely with mechanical, electrical, and software engineering teams to ensure designs are robust. You'll also partner with manufacturing, quality, test operations, and field service teams to transition these products from engineering prototypes to production-ready systems. Your scope will span performing predictive reliability analysis and FMEAs, developing and executing qualification and production test plans, leading root-cause failure investigations from both the factory floor and the field, and closing the loop to drive continuous design and process improvements. We are looking for candidates who bring deep technical knowledge of hardware reliability and failure mechanisms, practical experience in both design and production environments, and the ability to drive cross-functional alignment without direct authority. These roles demand independent, data-driven engineers who can build reliability infrastructure from the ground up and take ownership of product performance from concept to deployment.

WHAT YOU'LL DO
  • Support and review system block diagrams, interface control documents, and schematics for compliance, redundancy, and accuracy against requirements and concept of operations.
  • Lead Failure Modes & Effects Analysis (FMEA) and Fault Tree Analysis (FTA) efforts, collaborating with cross-functional engineering teams to implement design improvements.
  • Perform predictive reliability analysis to calculate probability of loss of control, loss of asset, and MTTF/MTBF utilizing Anduril requirements, specifications, and relevant industry standards (i.e. MIL-HDBK-217Plus).
  • Develop and execute comprehensive Qualification and Validation Test plans (including environmental, life/limit, and accelerated testing) to ensure appropriate requirements coverage and de-risking for production readiness; partner with Test Engineering to fixture and instrument test campaigns.
  • Work with Quality and Manufacturing Engineering to develop, refine, and validate assembly, integration, and testing processes (including inspection/acceptance test gates) to optimize build reliability and reduce time-to-deploy.
  • Develop Maintainability prediction models using MIL-HDBK-472, and support the development of Preventative Maintenance & Sparing plans.
  • Perform Weibull analysis utilizing data from qualification campaigns, production testing, and fielded assets to predict failures and identify trends.
  • Lead failure investigations on anomalies originating from design validation, production testing, and field returns; drive root cause analysis and corrective/preventative actions (CAPA) to closure.
  • Support Development Milestone Reviews through the identification of appropriate entry and exit criteria, guiding the transition of designs from engineering development to high-rate production.
  • Develop and implement standardized reliability processes, tools, and infrastructure to streamline and accelerate our design, manufacturing, and deployment operations.
REQUIRED QUALIFICATIONS
  • Minimum of 5 years experience as a Reliability Engineer, Design/Development Engineer, or Test Engineer
  • B.S. Degree in Mechanical Engineering, Aerospace Engineering, Systems Engineering, or equivalent technical discipline
  • Experience with safety-critical hardware & software systems in the defense or aerospace industry
  • Experience or familiarity with MIL-STD-810, MIL-HDBK-217, MIL-STD-461, MIL-STD-516C, and MIL-STD-1629
  • Experience setting up a Reliability Engineering framework for a product or program, including support of production testing, field testing, data acquisition, and data analysis
  • Expertise in reliability analysis techniques, including FMEA/FMECA, predictive modeling, Weibull analysis, and Fault Tree Analysis
  • Experience with generating qualification testing requirements and executing tests to proactively characterize product behavior and performance
  • Failure investigation/analysis experience with proven track record of solving problems and preventing reoccurrence
  • Design Review Experience (PDR, CDR, MRR) and confidence in presentation skills across all levels of leadership
  • Eligibility to obtain/maintain a U.S. Secret clearance, as required
PREFERRED QUALIFICATIONS
  • M.S. Degree in Mechanical Engineering, Aerospace Engineering, Systems Engineering, or equivalent technical discipline
  • Experience with MIL-HDBK-217Plus, MIL-HDBK-472, MIL-STD-1916
  • Experience with Manufacturing Readiness Level (MRL) Assessments, Manufacturing Review Board (MRB), Quality Inspection, Tooling, or Calibration
  • Experience with risk management, change control/change management reviews, and software/firmware HITL/SITL
  • Experience with HALT (Highly Accelerated Life Testing), HASS (Highly Accelerated Stress Screening), Environmental Testing, and/or Mechanical Testing
  • Technical writing experience developing requirements, standards, specifications, user guides, and policies

Working at Anduril

About Anduril, in their own words

From Anduril

As the world enters an era of strategic competition, Anduril delivers cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the warfighter in months, not years.


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Anduril Industries logo

About Anduril Industries

Sourced by ZipRecruiter

Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.

Industry

Guided missile and space vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2017

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