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Customer Reliability Engineer Jobs in Dallas, GA

Canonical

Site Reliability Engineer

Atlanta, GA · On-site +1

$54.75 - $72.75/hr

Our customers include the world's leading public cloud and silicon providers, and industry leaders ... We are hiring a Site Reliability Engineer Our goal is to perfect enterprise infrastructure DevOps ...

Omnissa, LLC

Site Reliability Engineer

Atlanta, GA · On-site

$218.11 - $274.19/hr

... Maximize Customer Value--we're growing rapidly and committed to delivering meaningful impact ... Opportunity As a Site Reliability Engineer, you will be responsible for the following:

OneTrust

Senior Software Engineer - SRE

Atlanta, GA · On-site

$54.75 - $72.75/hr

Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. * Design ... Manage and enforce error budgets to balance system reliability with product feature velocity.

OneTrust

Senior Software Engineer - SRE

Atlanta, GA

$116K - $174K/yr

Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. * Design ... Manage and enforce error budgets to balance system reliability with product feature velocity.

OneTrust

Senior Software Engineer - SRE

Atlanta, GA · On-site

$116K - $174K/yr

Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. * Design ... Manage and enforce error budgets to balance system reliability with product feature velocity.

OneTrust

Senior Software Engineer - SRE

Atlanta, GA · On-site

$116K - $174K/yr

Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience. * Design ... Manage and enforce error budgets to balance system reliability with product feature velocity.

Workday, Inc.

Sr Site Reliability Engineer

Atlanta, GA · On-site

$178K - $205K/yr

We're obsessed with making hard work pay off, for our people, our customers, and the world around ... Computer Science, Engineering, or related field plus five (5) years of progressive, post ...

HR Tech Job

Sr Site Reliability Engineer

Atlanta, GA · On-site

$178.13 - $205.40/hr

... Computer Science, Engineering, or related field plus five (5) years of progressive, post ... Most roles require at least 50% in-person time each quarter in a Workday office or with customers ...

Zelis

AIOps Lead, Software Engineering

Atlanta, GA · On-site

... customers, and our culture. A Little About You You bring a unique blend of personality and ... Partner with SRE, Cloud Engineering, Infrastructure, Security, and Application teams to embed ...

Verifone

Senior Cloud Devops Engineer

Atlanta, GA · On-site

$125K - $160K/yr

We strive for excellence in our products and services and are obsessed with customer happiness ... Monitoring & Reliability * Implement and maintain observability stacks including New Relic ...

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Showing results 41-60

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Dallas, GA

Customer Reliability Engineer information

See Dallas, GA salary details

$55.1K

$106.6K

$127.4K

How much do customer reliability engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer reliability engineer in Dallas, GA is $106,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,600.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Dallas, GA?

For Customer Reliability Engineer jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Dallas, GA look for?

The top searched job categories for Customer Reliability Engineer jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Customer Reliability Engineer jobs?

Cities near Dallas, GA with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Senior Site Reliability Engineer (Cloud Platform)

Salve.Inno Consulting

Atlanta, GA • On-site, Remote

$54.75 - $72.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

B2B ContractRole Overview

We\'re looking for a Senior Site Reliability Engineer to help build, operate, and continuously improve a highly available cloud platform supporting mission-critical production services.

In this role, you\'ll work at the intersection of cloud infrastructure, software engineering, and operations, helping engineering teams build reliable, scalable systems while driving automation, observability, and operational excellence. You\'ll play a key role in strengthening platform reliability, improving incident response, and embedding SRE best practices throughout the software development lifecycle.

Key Responsibilities:

  • Maintain the reliability, availability, and performance of production and pre-production environments.

  • Monitor platform health and improve alerting, automation, and operational processes.

  • Respond to production incidents, participate in root cause analysis, and implement long-term improvements.

  • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards.

  • Partner with software engineers to improve application reliability throughout the development lifecycle.

  • Develop and maintain operational documentation, troubleshooting guides, and runbooks.

  • Automate repetitive operational tasks to improve efficiency and reduce manual intervention.

  • Participate in on-call rotations while continuously improving incident response processes.

  • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams.

Requirements:

  • Bachelor\'s or Master\'s degree in Engineering, Computer Science, or a related field.

  • Strong experience operating Kubernetes or other container orchestration platforms.

  • Experience supporting large-scale production services.

  • Hands-on experience with AWS.

  • Experience with Prometheus, Grafana, and ELK.

  • Strong scripting skills (Bash, Python, or Go).

  • Experience administering Linux-based production environments.

  • Experience with Infrastructure as Code or configuration management tools such as Terraform or Ansible.

  • Solid understanding of networking fundamentals (TCP/IP, DNS, load balancing, routing).

  • Excellent troubleshooting, communication, and collaboration skills.

  • A proactive mindset with a passion for automation and reliability.

Nice to Have:

  • Experience with SIP or VoIP technologies.

  • Familiarity with MySQL or PostgreSQL.

  • Experience with Redis or other NoSQL databases.

What\'s on Offer:

  • Long-term, full-time collaboration.

  • Flexible remote working environment.

  • Professional development opportunities, including training and technical learning.

  • The opportunity to work on innovative cloud technologies used by customers worldwide.

  • Collaborative engineering culture focused on knowledge sharing and continuous improvement.

  • Modern Apple equipment provided.

Diversity and Inclusion Commitment

We are dedicated to creating and sustaining an inclusive, respectful workplace for all -regardless of gender, ethnicity, or background. We actively encourage applicants from all identities and experience levels to apply and bring your authentic self to our fast-paced, supportive team.

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