ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Carnesville, GA

Hansen Technologies LLC

Quality Manager

Commerce, GA · On-site

Apply reliability engineering principles, including modeling and preventative/predictive measures ... Strong intellectual curiosity and desire to deeply understand the business, customers, and markets

Hardy Process Solutions

Quality Manager

Commerce, GA

Apply reliability engineering principles, including modeling and preventative/predictive measures ... Strong intellectual curiosity and desire to deeply understand the business, customers, and markets

Hansen Technologies

Quality Manager

Commerce, GA · On-site

Apply reliability engineering principles, including modeling and preventative/predictive measures ... Strong intellectual curiosity and desire to deeply understand the business, customers, and markets

Hardy Process Solutions

Quality Manager

Commerce, GA · On-site

Apply reliability engineering principles, including modeling and preventative/predictive measures ... Strong intellectual curiosity and desire to deeply understand the business, customers, and markets

Freudenberg

Controls Engineer

Cleveland, GA

$71K - $92K/yr

Analyze equipment performance and implement improvements to increase reliability, efficiency, and ... Value for Customers: Anticipates, understands and meets internal/external customers' needs and ...

Power Partners

Mechanical Design Engineer

Athens, GA

$73K - $99K/yr

Our vertically integrated operations, customer-focused culture, and investment in people and ... and reliability. * Collaborate with cross-functional teams, including manufacturing, quality ...

ERMCO

Mechanical Design Engineer

Athens, GA

$73K - $99K/yr

Our vertically integrated operations, customer-focused culture, and investment in people and ... and reliability. * Collaborate with cross-functional teams, including manufacturing, quality ...

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Carnesville, GA

Customer Reliability Engineer information

See Carnesville, GA salary details

$52.8K

$102K

$122K

How much do customer reliability engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer reliability engineer in Carnesville, GA is $102,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,700.00 and $111,600.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What cities near Carnesville, GA are hiring for Customer Reliability Engineer jobs? Cities near Carnesville, GA with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

Senior Reliability Engineer - Seneca, SC

BASF Catalysts

Seneca, SC • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 6 days ago

Job description

Leveraging its deep expertise as the global leader in catalysis and precious metals, BASF Environmental Catalyst and Metal Solutions (ECMS) serves customers in many industries including automotive, aerospace, indoor air quality, semiconductors and hydrogen economy, and provides full loop services with its precious metals trading and recycling offering. With a focus on circular solutions and sustainability, ECMS is committed to helping our customers create a cleaner, more sustainable world. Protecting our elements of life is our purpose and this inspires us to ever-new solutions.
ECMS operates globally in 15 countries with approximately 20 production sites and over 4,000 employees.
As a Senior Reliability Engineer, you will LEAD by.....
The Senior Reliability Engineer is responsible for ensuring the safe, reliable, and cost-effective performance of physical assets while leading and developing the Reliability Engineering team. This role combines advanced reliability engineering expertise with people leadership, strategic planning, and cross-functional collaboration to improve asset performance, reduce risk, and support long-term business objectives.
The position serves as the technical authority for reliability practices and the people manager for reliability engineers, setting standards, priorities, and development plans across the function.
In this role you will:
Reliability Engineering & Technical Leadership
  • Act as the site or business reliability authority for asset performance, life-cycle management, and failure elimination.
  • Lead development and deployment of reliability strategies, including:
    • Asset Criticality Analysis
    • Failure Modes and Effects Analysis (FMEA)
    • Reliability-Centered Maintenance (RCM)
    • Preventive and Predictive Maintenance (PM/PdM) development & optimization
    • Spare Parts (critical and non-critical) reviews and inventory updates
    • Root Cause Analysis (RCA)
  • Analyze equipment performance data, KPIs, and trends to identify improvement opportunities.
  • Track and report reliability metrics (e.g., MTBF, MTTR, OEE impact, bad actor elimination) to leadership.
  • Support Capital Projects by ensuring reliability and maintainability principles are integrated into design, installation, and commissioning.
  • Develop and execute the Reliability Roadmap aligned with site and business objectives.
  • Partner with Maintenance, Operations, Engineering, and Manufacturing leaders to drive equipment availability and risk reduction.
  • Translate reliability improvement opportunities into business cases, cost savings, and risk mitigation strategies.
  • Ensure compliance with safety, regulatory, and internal governance requirements.
  • Follow all applicable RAGAGEPs and PSM/RMP requirements & recommendations.
  • Foster a strong safety culture and strive for continuous improvement.

People Management & Team Leadership
  • Serve as the direct manager for all Reliability Engineers, providing leadership, coaching, development planning, and performance management.
  • Define clear roles, responsibilities, and technical expectations for the reliability team.
  • Mentor engineers in reliability tools, data analysis, and problem-solving methodologies.

Your elements for success.......
  • Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Chemical, or related discipline required).
  • 8+ years of progressive experience in reliability engineering, maintenance engineering, or asset management required.
  • 3+ years of leadership experience required, with team leadership in maintenance and reliability preferred.
  • Demonstrated experience leading or managing engineers or technical professionals required.
  • Strong working knowledge of:
    • Reliability engineering principles and tools
    • Reliability Centered Maintenance strategies
    • Root cause analysis methodologies
  • Experience working in industrial, manufacturing, energy, or asset-intensive environments.
  • Experience implementing reliability programs in CMMS/EAM systems.
  • Experience using PdM tools and techniques
  • PSM/RMP experience preferred
  • Technical training in PdM practices (ultrasound, vibration analysis, thermography, oil analysis, lubrication principles preferred
  • SAP experience preferred
  • CMRP or CRL certification preferred

You @ BASF ECMS
At BASF ECMS you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life.
  • Flexible Work Arrangements whenever possible
  • Retirement Benefits with company contributions
  • Competitive Medical and Dental Plan Options
  • Disability and Life Insurance Programs
  • Wellness Programs
  • Maternity/Paternity Leave, Infertility & Adoption reimbursement
  • Mentoring & Development Programs
  • Employee Discounts
  • Pet insurance

What are you waiting for? Click Apply now to BELONG@BASF!!
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact HR4U.US@basf-catalystsmetals.com to report fraud. BASF is committed to pay transparency practices. The competitive Pay Range for this role is $115k-$145k annually. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Apply