Customer Reliability Engineer Jobs in Carnesville, GA

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C'treat, Engineered Valves, Gerstenberg Schroder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhutte, Seital Separation, Stelzer, Svanehj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

About ITT and Compact Automation:

ITT's Compact Automation Products and Conoflow brands offer highly engineered, reliable and innovative solutions with the smallest footprint to force ratio, for a wide variety of industrial markets globally. Since 1974, our team of world-class engineers have produced standard and custom cylinders for a multitude of unique applications. Our extensive product range is comprised of high-quality Air Cylinders, Turn-Act rotary actuators, Grippers, Slides, Guided Cylinders, Air Springs, Electric Actuators, Hydraulic Cylinders and Custom Actuators. We put our customers first with quotes within 24 hours, ongoing distributor support with engineers in the field, and expansive manufacturing capabilities, which include a fully automated anodizing line that allows our team to produce both standard and custom cylinders along with engineered solutions quickly. With just over 100,000 unique custom solutions in the field, and no minimum order requirements "if you can imagine it, we can build it".

ITT offers a very attractive benefits program. Our employees enjoy medical and dental coverage, 401K savings plan, life insurance protection, sickness and accident income protection, a generous vacation and holiday program, a tuition reimbursement program, and a program that allows you to use tax-free dollars to pay for many health care and dependent care expenses.

Safety is a core value at ITT / Compact Automation. Our department managers/supervisors play a critical role in creating and maintaining a safe workplace for our employees by following all ITT safety policies and procedures and by observing employees to ensure that safety procedures are followed.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Essential Responsibilities

Primary Duties:

• Serve as technical authority and Subjec Matter Expert (SME) for the Conoflow product line, including regulators, transducers, and associated control components
• Lead design and development of precision pressure control products, from concept through production
• Define product requirements in collaboration with customers, sales, and cross-functional teams
• Apply advanced analytical and engineering techniques to develop robust, reliable designs for fluid and pressure control systems
• Develop detailed CAD models, assemblies, and engineering documentation
• Drive design validation, including performance testing, environmental testing, and certification activities
• Lead and develop Design FMEA and risk mitigation strategies
• Troubleshoot and resolve complex technical issues related to product performance, reliability, or manufacturability
• Serve as escalation point for field issues, customer complaints, and returned product analysis
• Provide guidance on cost optimization, material selection, and manufacturability improvements
• Manage engineering projects including timeline, cost, and resource coordination

SME-Specific Responsibilities: 

Provide deep technical expertise in regulator and/or transducer design, including: 

• Pressure regulation principles (spring-loaded, dome-loaded, pilot-operated, etc.)
• Sensing and measurement technologies (strain gauge, piezoelectric, etc.)
• Fluid dynamics and gas handling behavior
• Support customer-facing technical discussions, including complex applications and custom solutions
• Drive standardization and best practices within the Conoflow product family
• Influence product roadmap and identify opportunities for innovation and differentiation 

Other Duties:

• Provide advanced technical support for production, service, and field applications 
• Train and mentor engineering and production staff 
• Support sales with application engineering and customer training 
• Collaborate with manufacturing to improve assembly, testing, and production processes 
• Diagnose and address design-for-manufacturability issues, including tolerances and drawing interpretation 

Position Requirements

Education / Experience:

• Bachelor of Science in Engineering (Mechanical or Electrical preferred)
• Minimum of 5 years relevant product development experience (automation industry or process control experience preferred)
• Direct experience with pressure regulators, transducers, or fluid control products strongly preferred

Skills and Competencies:

• Advanced skills in engineering techniques and technical writing.
• Completes and constructs technical documentation.
• Knowledge of engineering terms and standard engineering techniques.
• Intermediate command of communication protocols.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Ability to create and edit 3D CAD and 2D drawings. (SolidWorks)

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Equal Pay Act StatementWe aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.Equal Pay Act RangeAnnual salary range is $73,700 to $100,000, plus benefits and incentive plans.Employment Type: OTHER