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Customer Relationship Manager Jobs in Springfield, MO

jmark

Client Relationship Manager II

Springfield, MO · On-site

As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client ...

CRM BUILT LLC

Be Seen First

Punch Out Team Member

Springfield, MO · On-site

$60K - $75K/yr

Company Description CRM BUILT is the largest producing high end spec home builder in the immediate Springfield area - we also specialize in custom homes, start homes, and investment building! Family ...

CRM BUILT LLC

Be Seen First

Builder Partner

Springfield, MO · On-site

$100K - $120K/yr

Company Description CRM BUILT is the largest producing high end spec home builder in the immediate Springfield area - we also specialize in custom homes, start homes, and investment building! Family ...

jmark

Client Relationship Manager I

Springfield, MO · On-site

As a Client Relationship Manager I, you'll be an integral part of the foundational business functions that are required to make our client relationships thrive. Your meticulous attention to detail ...

Ra

Customer Analytic Manager

Bolivar, MO

Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is experienced in predictive analytics tools Qualifications Who ...

Simmons Bank

Senior Relationship Banker

Crane, MO · On-site

We are passionate about guiding our customers through each financial life stage and understand they ... Under the direction of Financial Center Manager, coach transactional associates toward conversation ...

Simmons Bank

Senior Relationship Banker

Crane, MO · On-site

We are passionate about guiding our customers through each financial life stage and understand they ... Under the direction of Financial Center Manager, coach transactional associates toward conversation ...

Arvest Bank

Relationship Banker (Floater)

Springfield, MO · On-site

$20 - $24.95/hr

Relationship Banker The Relationship Banker will primarily focus on product sales and exceptional ... customers with deposit risk management and day-to-day banking business. • Maintains in-depth ...

Darragh

Sales Account Manager

Springfield, MO · On-site

This role focuses on identifying and cultivating relationships with potential and existing customers, managing the full sales cycle, and developing long-term partnerships through a consultative ...

DARRAGH COMPANY

Sales Account Manager

Springfield, MO · On-site

This role focuses on identifying and cultivating relationships with potential and existing customers, managing the full sales cycle, and developing long-term partnerships through a consultative ...

koch

Regional Sales Manager

Strafford, MO · On-site

Rocky Mountain & Pacific Northwest Salary + Commission Opportunities EnSight Solutions is seeking a driven Regional Sales Manager to grow and manage customer relationships within the food processing ...

koch

Regional Sales Manager

Strafford, MO

Rocky Mountain & Pacific Northwest Salary + Commission Opportunities EnSight Solutions is seeking a driven Regional Sales Manager to grow and manage customer relationships within the food processing ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Springfield, MO

Customer Relationship Manager information

See Springfield, MO salary details

$11

$24

$45

How much do customer relationship manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer relationship manager in Springfield, MO is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.41 per hour, depending on experience, location, and employer.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Springfield, MO look for? The top searched job categories for Customer Relationship Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Customer Relationship Manager jobs? Cities near Springfield, MO with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,614 per year, or $24.3 per hour.

Operations Integrator & CRM Manager

Settler Structures LLC

Springfield, MO • On-site

Full-time

Re-posted 27 days ago

Job description

Settler Structures LLCOperations Integrator & CRM Manager


Website: https://www.settlerstructures.com

Location: Springfield, MO + surrounding areas (including Nixa, Ozark, Republic, Branson, & surrounding markets)

Job Type: Full-Time, W-2 employee


About Us:

Settler Structures LLC builds custom barndominiums, pole barns, metal buildings, and shop garages throughout the Springfield, MO region. We're a fast paced, growing company where creativity, initiative, and customer first service matter.

We are not a corporate machine. Come work for a fast growing, no red tape company where your success is rewarded and your voice is heard.

Our GM is a true Visionary: sales-driven, growth-focused, opportunity-minded.

Now we need the right Integrator-type leader to help scale the operation the right way.

Are You the Integrator We're Looking For?


The Mission of This Role

Your job is simple:

  • Support the GM.
  • Build scalable systems.
  • Protect the customer experience.
  • Prepare this company for real expansion.

This is an EOS-style Integrator support role where you are building the operational spine of the company.

Core Responsibilities

Front-Line Communication

  • Answer all incoming company calls professionally
  • Capture leads using a standardized intake template
  • Ensure every inquiry gets documented and responded to

CRM Discipline (Pipeline CRM)

  • Enter every lead into Pipeline CRM
  • Auto-assign leads by territory (county-based)
  • Maintain CRM hygiene and stage tracking
  • Ensure follow-up tasks are created and executed
  • Monitor pipeline movement and flag stalled deals

Systems Builder

  • Create simple SOPs for intake, lead routing, and follow-up
  • Document processes so future hires can plug in
  • Improve automation workflows
  • Keep marketing-to-sales handoff tight and trackable

Growth Support

  • Prepare infrastructure for future sales reps
  • Help define territories and lead routing logic
  • Track KPIs (leads, conversion rate, time-to-contact)
  • Support professional, unified brand experience

Who This Role Is Perfect For

This role is for someone who:

  • Loves structure
  • Thinks in checklists and workflows
  • Notices when systems are inefficient
  • Gets energy from organization
  • Is calm under pressure
  • Takes ownership without being told

You might be:

  • An Operations Coordinator
  • A CRM Manager
  • A Project Administrator
  • An Executive Assistant with strong systems thinking
  • Or someone who naturally acts like an Integrator in every room

You are NOT:

  • A pure creative
  • A "wait for instructions" employee
  • Someone who needs heavy supervision

What Success Looks Like in 6-12 Months

  • The GM if free to focus on the long term growth of the company.
  • Every lead is tracked and assigned properly.
  • CRM is clean, disciplined, and actionable.
  • Marketing ROI is measurable.
  • Sales reps can plug into a working system.
  • Customer experience feels professional and consistent.

Compensation

  • Salary range will be shared during the interview process.
  • Performance bonus tied to:
  • Lead response time
  • CRM accuracy