ZipRecruiter

Log In

1

Customer Success Manager Jobs in Springfield, MO

PK Companies

Troubled Asset Manager

Springfield, MO

$65K/yr

Ensure consistent execution of leasing, resident retention, and customer service standards ... Proven success managing occupancy, NOI, and operational performance in fast-paced environments

Learntastic

Staffing Supervisor

Ozark, MO · On-site

$37K - $50K/yr

... customer success and recruitment teams. • Maintain accurate records related to attendance ... company-provided housing is managed in accordance with our policies and expectations.

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Springfield, MO

Customer Success Manager information

See Springfield, MO salary details

$29.6K

$75.5K

$127.3K

How much do customer success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer success manager in Springfield, MO is $75,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Springfield, MO?

The most popular types of Customer Success jobs in Springfield, MO are:

What are popular job titles related to Customer Success Manager jobs in Springfield, MO?

For Customer Success Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Springfield, MO look for?

The top searched job categories for Customer Success Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Success Manager jobs?

Cities near Springfield, MO with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $75,550 per year, or $36.3 per hour.

Customer Success Account Manager

GT Sales & Manufacturing Inc

Springfield, MO

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description

18.00-21.00

GT Midwest Sales & Manufacturing is family-owned, and been in business for over 75 years!

As a Customer Success Account Manager, you will be working with customer related matters by assisting customers with orders, both inbound and outbound freight, loading and unloading material, and driving as needed. Strengths required: Ability to learn, open-minded, flexibility to embrace change and an eager attitude along with integrity and honesty.

Requirements

Essential Duties and Responsibilities include but are not limited to:

Accurately and efficiently answer customer questions, follow-up with orders, and meet with customers as needed.

In addition, perform warehouse duties that will include any shipping, receiving, or inventory related

functions

Follow Quality Procedures (QP's) and job specific duties as described in TWL and/or SXe.

Adhere to applicable Policies and Procedures (PPD's) and all work rules as found in the GT Midwest Employee Handbook

Complete Haz-Mat training and follow all applicable regulations

Complete fork lift training and operate fork lift equipment safely

Driving and Delivering product to customer as needed

Communicate with Warehouse Management of any problems, questions, or other concerns

Education and/or Experience

High School Diploma or equivalent

Clean driving record required

Experience in shipping, receiving, or warehousing operations a plus

Experience working in a customer oriented, fast paced operation required

Experience with RF scanning operations a plus


Language Skills

Must be able to read, write, and communicate orally in English to co-workers, managers, and possibly customers or vendors



Computer Skills

Basic computer skills are needed to access different programs in the GT ERP system

Daily use of addition, subtraction, multiplication, or division will be necessary

Calculating square footage product will be necessary

Understanding use of decimals and/or fractions will be necessary


Physical Demands


Warehouse Team Members will be required to use hands and arms to grab, feel, lift, push, reach; Other physical activities will include walking, standing, bending, and squatting

Employees will be required to repetitively lift up to 60 lbs

Fast paced environment

Warehouse temperature will range from 60-100degrees

Some overtime may be necessary on occasion


Warehouse Laborer Benefits Include:


Medical, Vision, and Dental Insurance

Short Term and Long Term disability

Voluntary term life

401-K plus match

Paid sick days and vacation days

Paid holidays


Apply